Rydoo User Reviews

Name: Rydoo
Rating: 4.91878 (1379 reviews)

Rydoo

💼 Business

💰 Finance

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I do not recommend

I’ve used this app for years with different companies. I’ve had to delete and redownload many times. It very frequently decides not to work and is generally very slow

cmasta41

7 months ago

Response from developer

Hi! This is not what we want you to experience. Unfortunately, I am not able to find you as a Rydoo user in our database. Can you please contact us on mobile@rydoo.com? We want to take a closer look at your specific situation and make things right. Thanks.

It works

There are several quirks such as reversing the date to the Euro format. Also various items gets flag without any rhyme or reason…

Vesinet1954

7 months ago

Super easy to use

Love this app it makes claims so easy compared to others and the old way of doing things

MarkTenner

8 months ago

No support for PDFs

Why does the app only allow me to add expenses via photos? To get a PDF receipt logged I have to either use the web site, or email it to my work email and then to Rydoo. So stupid.

Just let me “Share to” this app

🐵 ook ook

a year ago

Never opens

I have to use this to submit expenses and every single time I go to
Open it I can’t get past a pointless opening screen saying Rydoo . I’m getting very tired of this and having to contact a manager who doesn’t know what to do either . Just fix it . It’s tiresome

Sam xl

a year ago

Expenses

Easy to use so quick

Spakie59

2 years ago

Good app

I just wish you could tag frequent project codes to make it easier to enter them in an expense

Caltrackervlj

2 years ago

Rubbish App!!!

Why does the app get stuck on the logo screen? Very annoying, as now it’s unusable and I can’t approve or create expenses without going to the we page!!

Danny Maca

2 years ago

Lost of all receipts

I was using the app for the first time, after working for more than 40 mins somehow I lost all of my receipts and when asked customer support, the best solution was, reinstall the app and clear the browser history if using the web version. Unbelievable!!

AndyLucky1703

2 years ago

Response from developer

I am sorry to hear about your experience. We would like to learn more about your specific situation and make things right. Could you please reach out to us at mobile@rydoo.com ?

Unable to sort by date

Unable to sort by date in the app

Marvin69

2 years ago

Response from developer

Thank you for your feedback. We are excited to inform you that sorting functionality will be available in the upcoming months

Camera Quality

Make a way to switch from .5 lens to normal lens. When using .5 lens on iphone 14 pro the receipts are not legible. This needs fixed asap

Alex w Tipp

2 years ago

App issues

App was not working- keep queuing up submissions and I had to re-enter them multiple time. Removed app and re-installed. It worked for about an hour this morning and now I am getting a queue message again. Cannot take picture of receipt while filling out submission- have to take photo and upload it that way. Super frustrating!

BlueBonnet007

2 years ago

Response from developer

We are sorry to hear about your experience. We would like to learn more about your specific situation and make things right. Could you please reach out to us at mobile@rydoo.com ?

Unreliable

Super buggy unreliable app that loses expenses all the time

Dh1193

2 years ago

The list of expenses is condensed

Viewing the list of expense is not easily readable. Text overlaps the line below it.

Kitty Wick

3 years ago

Garbage App

Do not waste your money and time with this app. Does not work if you don’t have internet connection and trying to scan files. No support for new OS, app freezes when I try to open it

fzk222

3 years ago

Response from developer

We are sorry to hear about your experience. I would like to understand better your pain points and what we have to improve. Can you please send us an email to mobile@rydoo.com so we can connect?

A horrible application and website

This product and application are horrible. Look for another expense management solution because you will be disappointed in this one. Scanning receipts routinely brings up foreign currency, updates are just lost, and support is nonexistent. Save yourself the frustrations and get a real solution elsewhere. Would give it a zero star rating if that were an option.

Long time CU member

3 years ago

Response from developer

We would like to learn more about your specific situation and make things right. Can you please send me an email to mobile@rydoo.com so we can connect?

A horrible application and website

Long time CU member

3 years ago

Rubbish.

I work for the company that owned this and it is beyond frustrating. It constantly locks up when you’re trying to submit an expense using the browser version. You didn’t have to re-enter all the details again and hope that it will work. It’s taking me five attempts to submit this one expense.

ParkoAK

3 years ago

Response from developer

Thanks for the feedback. We would like to learn more about your specific situation and make things right. Can you please send me an email to mobile@rydoo.com so we can connect?

Doesn’t load on iPhone SE 3rd Generation

Unfortunately the app is stuck on the loading screen (with the Rydoo logo) on my iPhone SE 3rd generation (iOS 16.3.1)

Crack3103

3 years ago

All show, No go

Don’t waste your time. App doesn’t work. Can’t even login to app but works fine when on desktop. ZERO customer support. 3 tickets in now…about 14+ days…not a single response. Total waste of time.

tjfsu001

3 years ago

Response from developer

Hi! Apologies for the inconvenience. Unfortunately, I am not able to find you as a Rydoo user in our database. Can you please send us an email to mobile@rydoo.com so we can connect?