Manage your over-the-counter health benefits easily. View your benefit information, create a health profile, and get personalized product recommendations. Track spending and explore products with detailed images.
What We Love
- 👍 OTC program is wonderful (when it works)
- 👍 Helps make it easy to get critical products
Room to Improve
- 👎 App is broken and a joke
- 👎 Prices are 2-3x higher on their store
- 👎 No scanner option on the app
- 👎 Eligibility checks are inaccurate
- 👎 No delivery estimate or tracking
- 👎 Warehouse items are dented
- 👎 Groceries aren't covered
- 👎 Cannot track orders
- 👎 Terrible customer service, long holds
- 👎 Very little variety of items
- 👎 Member ID not recognized
- 👎 Cannot log in to the app
- 👎 App continuously gives error messages
- 👎 Scanner does not respond
- 👎 Reward money issues, funds not available
- 👎 App still not fixed after updates
- 👎 App will not let me login
- 👎 Scanner is very frustrating
- 👎 App is worse, does not scan items
- 👎 Items not credited at the register
- 👎 Continually have to return items
- 👎 Lost benefits and spend on travel
- 👎 App is worthless, won't open
- 👎 App does not work on iPhone or PC
- 👎 App is junk, scanner is unreliable
- 👎 App is terrible, never opens
- 👎 Bad app, waste of time
- 👎 App doesn't work, gives error messages
- 👎 App goes to a white screen after password reset
- 👎 App doesn't work, items not covered at register
- 👎 App stinks, products not covered
- 👎 App keeps loading, error messages
- 👎 App is buggy, requires reinstallation
- 👎 Benefit card doesn't work most of the time
- 👎 App doesn't work at all
- 👎 Scanner doesn't recognize eligible products
- 👎 Login information not saved
- 👎 Items scanned approved but rejected at pay
- 👎 Cannot checkout items on app or website
- 👎 Horrible app, does not work on iPhone
- 👎 No way to contact support
- 👎 Very slow load, requires reinstallation
- 👎 Blank page with a spinning circle
- 👎 Scanner doesn't work, items rejected at register
- 👎 Complicated login, no obvious way to scan
- 👎 Benefit card number not processed online
- 👎 Each time you open the app you have to enter ID and DOB
- 👎 Poor selection of available products
- 👎 Product selection is limited with no description
- 👎 Very few items are covered
- 👎 App is garbage, verification codes not accepted
- 👎 App doesn't work in stores
- 👎 Scanner doesn't work, useless app
- 👎 App will not load on iPhone
- 👎 App only works for their online catalog
- 👎 Does not scan products at other stores
- 👎 App is not user friendly
- 👎 Old app was much better
