AWFUL
I can’t register my device or even connect it to this app, making the purchase-and the app-utterly worthless. DO NOT BUY THESE DEVICES! $350+ is too much to spend for a device that is useful only when paired with an app that doesn’t work.
Connectivity Issues
I go to create an account, type all of my info, then click submit or create account and it just doesn’t do anything it won’t let me make an account
App Doesn’t Work
Purchased the +Sabi AI Trilight a year ago. The app worked fine in May 2024, but will not let me login since the new update. I have used different emails, Apple login, Google login and still this app will not let me login. Without the app I am unable to use the $579 product purchased from Sephora. I have tried to reach out through countless emails, instagram page and this is my last resort. I have waited for weeks for a reply. Please, I just want to use the product. At least let me know if the app is down. I see the product is still for sale… how can you sell this when the app doesn’t work?
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Login/sign up
Not allowing me to login as new or even recover my password
Take photo
Depuis le dernier update, ne permet plus de prendre un selfie qui analyse les plus et moins .