Glitchy
Very unstable with blank pages not to mention nauseatingly repetitive articles….I expect “news”
Impossible to comment now on stories
I hardly use this app because, the search was so terrible. I think it’s better now, but I tried to comment on his story this morning. Click the submit. Nothing happened.
They have no support. They sent you to the newspaper Support page, which is only a phone number to someone who knows nothing about the app.
They have no support. They sent you to the newspaper Support page, which is only a phone number to someone who knows nothing about the app.
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Behind the times
The Bee is good on local coverage except for the Oakland athletics. It would also help to have news that is more current than a day after it happens.
Sincerely wish the McClatchey family still owned the paper
Sincerely wish the McClatchey family still owned the paper
Can’t use
This is not compatible with older iPads and iPhones. My older iPad is up-to-date, and still works, with iOS 16.7.15. However the Bee’s new app does not support this. I can’t read this newspaper on my iPad.
Sports Stats
This is what I turn to first in the morning. Since Monday March 30th, they have failed to publish ANY sports stats. Why? I’ve tried to get answers but no one returns my calls or answers my emails. If this continues I will cancel my subscription
Unusable
After the latest update, it asks to update and it gets into a loop asking to update.
Upset with change!
Why did they have to make this update? Now my iPad generation 5 cannot take the new update and forced to read on my computer. Unless they make the old version available too, I will cancel my subscription. As a 30 year subscriber they should make things easier not harder for seniors!
New app is invasive!
I’d give zero stars if I could. Was just prompted to install the latest version today. But before doing that I reviewed the Bee app’s privacy policy. The new app wants to log my purchases, contacts, track my visits to other websites, wants physical address, and other personal data. There’s no way to opt out. Not going to happen. After 40 yrs of being a customer I’m canceling my subscription and getting my news somewhere else!
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Ads block content
On the iPad, the ads at bottom can’t be closed out (no X to close). So they partially cover content
Gift link?
Heard that subscribers will have 10 gift articles per month but I don’t see the option.
Download
VERY, VERY slow download. The Washington Post downloads quickly
Horrendous App Function
By far the worst functioning app on my phone. I can't read for more than 10 seconds without an ad pop up that covers the screen..repeatedly. I can't contact customer service bc that app function doesn't work. Also, the idea that anybody would want a print edition available for viewing on the app is crazy. You haven't even figured out the digital version yet. Just terrible.
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Should get a refund
For past two weeks nearly a fourth of my pages in Editions do not load. I tried to get help from Customer Service but they are either non- responsive to my reports or don’t bother even reading them! They just reply with same canned responses that aren’t related to what I’ve told them is happening!
Someone needs to step up to the plate and fix this problem!
Someone needs to step up to the plate and fix this problem!
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Update is terrible!!
Please go back to the previous Sac Bee app. Contents are NOT listed and difficult to navigate by subject. Should Include the DAY on the date for easier scrolling back and forth. The last update is MUCH BETTER than this terrible new one. Please return the OLD way or at least revamp this new one to see subjects like OBITUARIES, COMICS, FOOD AND DRINK, SPORTS, Etc.
This is AWFUL. Terrible job, so disappointing.
This is AWFUL. Terrible job, so disappointing.
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New Digital Platform
The new digital platform is awful. It is not user friendly at all. It is also not intuitive. The old version wasn’t great but this is way worse!
The app doesn’t open
I got the new version when it first came out and it seemed to work pretty good for a while. All of a sudden, a few days ago, the newest version of the app just stopped working. When I click on it, nothing happens. I can’t seem to figure out anything to do to make it work. I tried sending messages to the bees subscription department to tell them it doesn’t work, but that won’t go through either. They’re really hard to get a hold of.
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Unacceptable
Can’t get the edition often. Same article appears 2-3 times in one week. ESL people handling the help department which makes difficult to resolve problems. No offer to reimburse for e edition not received
Awful app
I’ve used hundreds of apps and none have been as unreliable, buggy and erratic as the Sac Bee app. You click on a story and it loads, only to mysteriously swipe itself back and close. You scroll down through the story to read it and the ads interrupt and overlay on top of your reading. Just when you thought you could find more depth to a story that’s prominent on KCRA.com, there’s even less or nothing mentioned on the SacBee app. This is so frustrating and is really making me rethink the value of my subscription.
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Stale News
Same news articles are displayed for weeks with no updates and not curated for importance. Clicking on the e edition often displays yesterday’s newspaper. Worst newspaper app I’ve ever encountered.
World class newspaper with worlds worst app
I love reading, the Bee and am a regular subscriber, I find the app which I use on my iPad to be very difficult and annoying. Perhaps the biggest problem is when I’m finished reading one day’s edition, close the app, then I login the next day for the new addition, the app appears to be a “stuck“ on the previous day! The only way that I found is to completely delete the app and reinstall it. I have to do this three or four times a week. apparently it needs a better way to exit and clear the old info out to make room for the new.
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Response from developer
Thank you for the feedback Please try to pull-to-refresh on the eEdition section page to fetch new content. A secondary step would be to force quit the app and relaunch. Thank you.
