SafeNet MobilePASS User Reviews

Customer Experience

Positive experience26.4% of reviews
Neutral8.5% of reviews
Negative experience65.1% of reviews

~ Based on 129 written reviews from the US App Store.

What users say

Is SafeNet MobilePASS Safe?

SafeNet MobilePASS has mixed safety signals based on user ratings. AppsHunter Safety Score for SafeNet MobilePASS is 50/100.

This assessment is based on 114 user ratings, with an App Store average of 2.3/5.

Safety Analysis

25.4% of ratings point to a safe experience
11.4% of ratings suggest some concerns
63.2% of ratings point to a risky experience

~ Based on 114 App Store ratings for SafeNet MobilePASS.

Is SafeNet MobilePASS Legit?

SafeNet MobilePASS appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SafeNet MobilePASS is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible app

Ocean going digital junk

Basic user features missing

Have to use this for work but seeing that I have only one token, shouldn’t there be an option to have that display when I open the app? Having to tap the only token to show my OTP feels like your grandpa coded this.

Not able to work

Not happy; confusing ; support is by a bot; sends you to read arrticles; that is what my doctor told me when i got ill ; read how to cure it; it is laughable.

No face ID

Enrolment link is broken on most phones and have to copy string. No FaceID.

8.4.14b2最悪

スマホを変えてこちらのアプリバージョンアップしたら、アプリの不具合でリモートできなくなった。
ハードトークンを代替としてやり過ごす様に会社からの指示。
めんどくせー
復旧の目処は立ってないらしい。
最新バージョン入れない方がいいよ。

New version 8.4.14 has a major issue

Setting up a new token on this release (8.4.14) does not work on corporate sites . This needs to be addressed ASAP

Needs a facelift

No biometrics .. and have to click on the token to see the token.. why ? Why can’t I just open the app and see a list of tokens life the major players have ?

Please develop for Apple Watch

Please develop the app for Apple Watch

Not letting me paste the token.

It says your organisation data can not be pasted here.

Awful UX

UI is ugly and works good only for a time travel back to 2010, no FaceID support.

Still no Watch Integration?

This app has just one job. It’s like it was MADE for the Apple Watch...except that’s the one thing it doesn’t do. 2014 called: they want their app back.

Needs Apple Watch app!!!!!!!!

For those of us that needed to obtain frequent tokens (developers, IT support, physicians and prescribers) it would be helpful to have an Apple Watch app.

Having to grab my phone every time I need a token adds up in time.

With many companies wanting to go away from physical tokens, having an Apple Watch app would make a more smooth transition.

And it would be just secure. The watch locks when removed from your wrist. So it may even be more secure than a physical token.

Thank you for considering. It would make many of us happy.
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DONT DOWNLOAD

A few of my friends have has this issue, but his has been over the top. I never even knew this app existed, and it was all fine until one day it downloaded randomly. I deleted it but then found myself having to delete it 10+ times a day. This is SUPER annoying. The same thing has started with another app, called “comp portal” don’t download either of these apps, they WILL crash your device and they are not really good apps at all. Sorry to whoever made this!! I never write bad reviews! In fact, I never write reviews! 😬💕😊
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Awful

Just bad overall

No Touch or Face ID

How can a PIN-protected app in 2020 not support Touch or Face ID?!

Doesn’t work

Mostly just keeps me from accessing my information.

not user friendly

very simple ui but difficult to undestand

Where is FaceID?

This app is great but seems so 1990’s. FaceID is such a better way to authenticate and they stuck to four-digit number. Most people I know who use this app forget the PIN it use the same pin in every app make this vulnerable if the phone is stolen. Please modernize.

Bug bug bug

We are not able to use the passcode generated by application.
Since if we are trying for login into corporate website on same phone and generating passcode on same phone, switching between app does not allowed so the generated token never validated with corporate web site and it throws error authentication failed.

Please fix this asap or if this is a limitation then please provide some alternative option to switch between applications
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Good utility

The updated app works well