SafePal User Reviews

Customer Experience

Positive experience47.4% of reviews
Neutral5.8% of reviews
Negative experience46.8% of reviews

~ Based on 479 written reviews from the US App Store.

What users say

Is SafePal Safe?

SafePal: Crypto Wallet BTC NFT appears safe based on user ratings. AppsHunter Safety Score for SafePal is 94/100.

This assessment is based on 16,690 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 16,690 App Store ratings for SafePal.

Is SafePal Legit?

SafePal: Crypto Wallet BTC NFT appears to be a legitimate app. AppsHunter Legitimacy Score for SafePal is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Beware

I was targeted by a phishing scam the scammers directed me to download this app to protect my security by moving my funds to a decentralized wallet. I’m not blaming the app for criminals but if you are on the phone with Robin Hood security or other app “security “ do not transfer your money to this wallet you will never get it back
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Aster

I have a question does the new update aster was done or no

Response from developer

Hi there, the new Aster DApp migration has completed. Are there any further questions? Feel free to contact us at: "https://www.safepal.com/sitemap" Have a nice day!

Aster perpetual showing zero dollars

I have a couple of Long positions open and after the latest update, not only I don’t see them but my balance inside ASTER is showing zero dollars
I have never changed my Wallet address. It is connected to the same address. But my money is gone. What the hell are you guys doing with these updates. And where is my money?
Update. Thank you so much for clarifying that. I have recovered my funds. I was really desperate because I contacted ASTER directly and received no answer about this. Thank you, SafePal. Five star
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Response from developer

Hello, the Aster migration will not affect your existing assets. Please go to the explore page and search for "aster-legacy" to check your original balance. If you still have questions, please contact customer service. According to the announcement, withdrawals are still available after the deadline, but: • Trading and deposits on Aster Legacy will be disabled • Existing positions will remain open, but margin cannot be added. If you find any issues, we strongly recommend that you submit a support ticket. Our customer service staff will follow up on your issue and provide a solution. Feel free to contact us: safepal.com/sitemap

Aster perpetual showing zero dollars

I have a couple of Long positions open and after the latest update, not only I don’t see them but my balance inside ASTER is showing zero dollars
I have never changed my Wallet address. It is connected to the same address. But my money is gone. What the hell are you guys doing with these updates. And where is my money?
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詐欺

資産に不正アクセスされて持ち去られた

Response from developer

Hi there, SafePal is a non-custodial wallet and is never able to access or control user funds; users maintain full ownership at all times. If your assets are lost, there are two possibilities behind it: Your seed phrase is somehow exposed, and someone who has access to it is stealing the funds. Need any help? Contact us at: safepal.com/sitemap

Money is not protected

Funds were stolen from the wallet, the support doesn't help in any way

System keeps crashing

Shows very very low amount in wallet when I know there’s more

И снова Китайка)))

Читал тут, как человеку китаянка написала, о природе и тд. Что случайно ошиблась и конечно же расспросы про зп))
Ну и через день начались аккуратно подпиливать тему майнинга, вообщем схема жива! Не ведитесь!!!

Response from developer

Thanks for getting in touch. SafePal never emails or messages users first to request sensitive personal or asset info. From what you’ve described, it looks like you might have been targeted by a suspicious spam attempt. Please open a support ticket and share more details about the message so we can look into it and help you better:https://www.safepal.com/sitemap.

Scammers

Scammers are using this app to take your money

Notifications

I didn’t use to get notifications

Scammer Haven

This is the app all crypto scammers use these days. You need to add extra security features to prevent complex scams from occurring and authentication measures. Far from ‘safe’.

SCAMMERS HAVE ACCESS

I recently had 25,000 stolen from my SafePal wallet. Brand new wallet with all security in place and all my crypto gone. Beware of this app

Response from developer

Hi there, SafePal is a non-custodial wallet and is never able to access or control user funds; users maintain full ownership at all times. If your assets are lost, there are two possibilities behind it: Your seed phrase is somehow exposed, and someone who has access to it is stealing the funds. Need any help? Contact us at: safepal.com/sitemap

Scam

They set me up! And robbed all my crypto!!!

🐚👏🙏👌🐚

💐⭐️❤️🤝🩷⭐️💐

Bryar

Thanks

评论

非常好用的一款App,值得推荐,五星好评。

Scammers use this app

Be EXTREMELY careful when using this app. Also whatever you do don’t use an existing wallet. The scammers will try to email you first with their account code words and then force you to use their account so they can steal your money.

Just avoid this app entirely.

詐欺にあった

コレを利用して資金をとられそうになった
要注意

Response from developer

Hi there, SafePal is a non-custodial wallet and is never able to access or control user funds; users maintain full ownership at all times. If your assets are lost, there are two possibilities behind it: Your seed phrase is somehow exposed, and someone who has access to it is stealing the funds. Need any help? Contact us at: safepal.com/sitemap

ハードウェアウォレットの文言言われたら気をつけて

そこで会話したあなたの住所はタタキで使われます。偽の住所でも会話は成立します

Response from developer

Hi there, SafePal is a non-custodial wallet and is never able to access or control user funds; users maintain full ownership at all times. If your assets are lost, there are two possibilities behind it: Your seed phrase is somehow exposed, and someone who has access to it is stealing the funds. Need any help? Contact us at: safepal.com/sitemap

SAFEPAL THEFT FROM WALLET

SafePal drained $344,000 from my wallet instantly October 2025
Theft from my wallet Never investigated by SafePal.