Best app yet
I am currently stationed in Germany for my tour in Germany for several years I been looking for the best vpn some that cost money or say they are the best connection for watching movies and tv shoes not available here in Germany. I would recommend this VPN to anyone looking for a easy connection to watch movies or my fellow military members to access your favorite shows. Overall the best and would love for everyone to know about this amazing app.
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Good app, zero customer service and billing issues
Used this app for a year and it worked well most of the time. Upon payment renewal - I renewed through the App Store and the app was not updated, emailed customer sercice a few tiles without a response for at least two weeks.
Great when it works…
When it works, SaferVPN does everything it claims, and does it well. It has great features to simplify and automate using a VPN regularly.
But it rarely works. Most of the time when I connect, Internet access (web, email, apps) just ceases, not tuning out, and not loading, like I have the slowest connection since using a 1200 baud modem.
And it’s not just a problem with iOS; it’s exactly the same problem on macOS, too.
Support is nearly non-existent. I have tried repeatedly to contact them. Sometimes they respond; sometimes they don’t. When they have responded, they have eventually ghosted on me part-way through troubleshooting. I can only suppose that this is a known issue that they can’t fix and don’t want to admit to having.
But it rarely works. Most of the time when I connect, Internet access (web, email, apps) just ceases, not tuning out, and not loading, like I have the slowest connection since using a 1200 baud modem.
And it’s not just a problem with iOS; it’s exactly the same problem on macOS, too.
Support is nearly non-existent. I have tried repeatedly to contact them. Sometimes they respond; sometimes they don’t. When they have responded, they have eventually ghosted on me part-way through troubleshooting. I can only suppose that this is a known issue that they can’t fix and don’t want to admit to having.
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Horrible billing integration
Used the app for a few months and every time I had a problem where my money would be deducted and yet the account blocked. I then had to initiate a dialog with their support to get the issue resolved and most of the time was asked to reinstall the app. I finally gave up and unsubscribed. But no, the issue was still not over. This time again I was charged although their website correctly mentioned my account’s status to be expired. Filing yet another complaint, they simply asked me to request the refund from Apple. I am still waiting on a resolution. Overall, extremely poor billing integration that they are unable to resolve despite repeated issues.
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Easy and great tool
Super easy to use and configure. It’s a super stable vpn client that I would recommend.
No Issues
Have had no issues using this.
Works great and great support
Only couple glitches while traveling but easily fixed.
5 star!
Made it possible to use unsecured hospital WiFi to play games!
On point
I’ve had Safer VPN for a while now. In the beginning it was clunky,but they’re constantly improving.
5 stars
Excellent app works beautifully compared to the others
VPN protection
Safer VPN has excellent customer service if your needing assistance they are fast to respond and are very knowledgeable. VPN protection is a must in today’s world. As our smart phones are essentially mini computers.
The price is very affordable, and allows for additional devices to use the VPN as well. I would definitely recommend Safer VPN!
The price is very affordable, and allows for additional devices to use the VPN as well. I would definitely recommend Safer VPN!
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Perfect
This is the best VPN by far. It works with everything with absolutely no problem.
It deserves 5 stars.
It deserves 5 stars.
Not looking good so far
So 4 hours ago I paid and downloaded the app for my MacBook- gave it a try and thought ‘yay’. Then I received a message that my trial period is over? By chance I checked my email and there was one from SaferVPN asking me to send photos of my credit card for verification? Did that - admittedly I misread the rather odd directions and did it twice. - 4 hours later nothing. Did online chat, was told I would receive an email shortly - still nothing. The payment is already showing as a debit on my bank account and yet I have no access to the service! This is not off to a good start.
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4/5
It's amazing speed and quality but I keep running into the bug of when trying to connect, it says "Can't connect to server", even after I've pressed the VPN and it does connect, but still makes me re-login. Besides that little annoyance, it's a great service.
Very easy to use and fast connection!
Extremely easy to use and very fast connection!!
Problems with their payment system
The app works as it should. However, this company seems to have problems with its payment system, as other reviewers have mentioned. In essence it kept on refusing my PayPal payments (which works fine for the myriad other auto payments I use it for), so that I kept on getting the extremely annoying “your trial has ended” notice. I talked to customer service several times, who fixed it temporarily and assured me the issue should not occur again, but yet it does. With so many other VPN services to choose from, there’s no reason to choose one with this kind of annoyance.
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Great product
I am definitely buying this product.
Wonderful app!
Great app, works well and quick. Highly recommend
App works great 3 day trial was only 24 hours.
My 3 day trial ended after 24 hours which is odd. But the actual app worked great.
Horrible customer service
I had this service and when it was up for renewal, I had reason to contact customer service. They were demeaning with lack of consideration. I canceled the service after being made to feel inferior and stupid. Done. Moved on.
