Awesome
Perfect store
Nice but so sick of the glitching
This is a pretty decent app. However, it always crashes when first opened. Every time i open this app, the loading screen freezes and then crahes. I then have to manually close the app and reopen for it to stay open and work. Its gotten to the point where I will open the app, close it, and then reopen it just so I can speed past the crash.
The second glitch appears when scrolling. If you scroll down looking for an item and you come to the point where the list will buffer to load the next set of items, it will list those items, but it will also drop you further down that list, making you scroll back up to see what items you missed. So its a constant scroll down up down journey.
Everything else seems ok, feels a little stuttery sometimes, but a good app. Glad they finally introduced apple pay!
The second glitch appears when scrolling. If you scroll down looking for an item and you come to the point where the list will buffer to load the next set of items, it will list those items, but it will also drop you further down that list, making you scroll back up to see what items you missed. So its a constant scroll down up down journey.
Everything else seems ok, feels a little stuttery sometimes, but a good app. Glad they finally introduced apple pay!
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Great design
The Safeway app is so easy to navigate. I love being able to track my points & being able to use them at the pump. It’s super easy to scan barcodes in store for sales or being shown items I frequently buy going on sale. Safeway also offers really good deals like spend $30 on a pick up order & get $10 off. I always look forward to when those type of deals pop up.
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The app
Love the easy way to use the app
100
100
App Bottlenecks
The app becomes cumbersome when you go in to delete items from your cart, and you have to delete each line item individually. The app is designed so that you must add items to your cart if you want the JustForU discount to apply at checkout; post checkout, those items stay there. It took me 1.5 hours to delete my cart. And often have to go delete as I go if it becomes full again. In addition, I suggest you make each page of the weekly add for to the screen on an iPhone or other device. Also, if you’re a member, such as myself, finding all of the weekly points deals can be difficult. A more direct path would seem less elusive and seem less like an intentional deterrent to have it buried. Also, when one clicks on deals, the items shown do not display all deals, only a select few that are not consistent with the current deals. Lastly, having has points visible on the Home Screen, being in tech myself, would provide a motivation and achievable goal for customers to attain, and therefore driving traffic and sales. A brief suggestion for in store; a recent remodel was done for instacart and online app shopping, and the cold walls and shelves full of instacart bins for sale feels a bit intrusive, adds a feeling as if in-store shoppers are less valued, and it detracts from the “neighborhood grocery-store” feel, driving a sense of tech being invasive everywhere we turn.
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Response from developer
Thank you for your feedback. We appreciate you taking the time to share your detailed comments regarding cart management, weekly ads, rewards visibility, deal navigation, and the overall app experience. We'll share your suggestions with the appropriate team for review and consideration as we continue working to improve the app experience for our customers.
Yummy
🙏🏽💝
Won’t even stay open
Now the app won’t even stay open long enough to read the front page, much less make an order. There was nothing wrong with the app. Why did you ruin it?
Ruined Mealime
I have been forced to switch over to this app for my meal planning from mealime. The parent company of Safeway bought the mealime app. If I could give negative stars I would. The features i love the most from mealime are gone. The “mealhub” is not remotely as good. Once again big business ruins everything.
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Excellent
I especially appreciate the delivery option
Over charged Constantly
Can’t tell you how many times I’ve clipped the digital coupons and realized when I get home that I’ve been charged full price for something that I clipped a digital coupon for. Done with the safeway app and Safeway.
Lifesaver
Delivery is always excellent. Saves me so much time. And wear and tear on my car !
FRAUD
This is the 2nd time in 4 months where after I make a purchase and the charges are settled and paid - I see additional unauthorized charges on my damn card! Reported to BBB and FTC. Will be calling about a refund and will stop shopping at Safeway. Annoyingly inconvenient!
U-deals
Where is the clip all button for the U-deals? Why put me through the individual item clipping process?
Frustrated app
So annoying after last update this app forces you to pick a store ever time to use it and if I swipe away to check something else and come back it resets all of the progress and forces me to pick a store again. I’m ditching this app and using the flyer and will have cashier adjust price as needed until they fix it.
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Experience
Everyone is very helpful. Any question I have is always answered.
Only store I buy groceries from.
Only store I buy groceries from.
Useless
Just tell me where the items are in the store.
Gouging Americans
I find it appalling that when Americans are down and suffering from inflation that Safeway has the audacity to turn off automatic points, going to your total grocery bill instead of being automatically applied. You are going to make so much money and inconvenience the rest of us. I’ve spent tens of thousands of dollars at your store over the past 30 years and I will not be buying from you again. This is just wrong.
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Great Safeway app! Love it!
I tried the Safeway app for first time as had dog in the car and did not want to get out to shop. I ordered what I needed and I picked the groceries up and never left my car! It also did not cost anything extra, which was quite a surprise. Thanks!!
Customer
I LOVE YOUR FRESH FRUITS ! And SAFEWAY❤️
Sometimes slow in store
Good but sometimes slow in the store. Maybe instore wifi would be good if availab.
