Pharmacy function does not load
The app has been automatically updated and now I cannot access the pharmacy section on iPhone. It just shows me a blank screen and a turning wheel. Happening for 2 days and I’ve tried force quitting the app several times.
Aum. Oṁ.
Aum. Oṁ.
A click away!
Save @Safeway. Plus, people at Placerville Safeway are amazing! Kind. Patient. Know their stuff.
I love Safeway!
I love Safeway!
Great deals too
Love it. N
Items in the order today
I received an item I did not order. I was not charged so will return it tomorrow in person. Thank you.
Search has gone downhill
I used to be able to search for specific brands or products and get specific results. Now a search results in all kinds of brands unrelated to my request. On top of this, after I search for a specific product, the “Deals” tab no longer applies to that specific product alone and has become useless.
Not app related, but the new black and white in-store product labels are horrendous. Difficult to read and I can no longer browse the aisles looking for red tag deals.
And why isn’t the app able to run on in-store Wi-Fi? It crashes and I have to turn off Wi-Fi.
Why make shopping harder?!
Not app related, but the new black and white in-store product labels are horrendous. Difficult to read and I can no longer browse the aisles looking for red tag deals.
And why isn’t the app able to run on in-store Wi-Fi? It crashes and I have to turn off Wi-Fi.
Why make shopping harder?!
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Fix this app and your website
I have written the same review before and the problems never get fixed. Each time there is a new update I update and hope that these issues have been fixed…NO! The app does not allow me to clip items in the weekly ad that are NOT a coupon. i used to be able to add any items in the weekly ad but not any longer. It states “ there is a service problem”…exactly, there is a service problem. When will you fix this? I go to the website to bypass this and have issues just signing in….I get error messages now. I used to be able to clip items from the add to my list. Now I can’t even do that. Your IT people are not listening and fixing the issues. Really frustrating! Now I have to handwrite my Safeway list so I don’t miss the special deals.
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App crashing in settings
Ongoing - Recent feature is that it crashes when you try and go into settings or members details.
8/11/26 - won’t let you select a payment type. Clicking on a payment type displays $0.00 rather than the last four digits of the payment. Advancing sends you back to the select payment type page. Selecting PayPal and advancing sends you back to the select payment type page. Selecting Apple Pay and advancing sends you back to the select payment type page.
please fix these issues.
8/11/26 - won’t let you select a payment type. Clicking on a payment type displays $0.00 rather than the last four digits of the payment. Advancing sends you back to the select payment type page. Selecting PayPal and advancing sends you back to the select payment type page. Selecting Apple Pay and advancing sends you back to the select payment type page.
please fix these issues.
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Bad app
For some reason half the time when I try to do a pick up order it doesn’t work.
This app sucks
App doesn’t update. It still has old completed orders listed as out for delivery. Tried to complete a new order and it just keeps telling me to select a payment method even after I did. Don’t waste your time just to the store in person and avoid the hassle of this trash app.
Hit & mess but still good
I have been shopping at Safeway for over a decade, and my experiences across the board, very depending on store, state & personnel. This is true with the app as well. These variables aside the navigation through the app to: making shopping list that can be shared, orders for pick up and/or delivered, is a breeze. If I had one complaint, re-accessing said list, it’s too complicated. When the order is in progress, I can access whenever I want, but it’s finished or if I want to check to see if I received everything then I have to go digging for it.
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Need some improvement
Prices of sale items does not reflect sometimes. Why do we need to clip coupons anyway? Why can’t coupons be automatically applied when you use the app?
Poor mobile reception
Trouble opening app sometimes
Buy Again Veiw All not working
Use app every week for several years now. As of Aug 11 2026 the View All expansion feature in Buy Again section does not work. I always relied on this feature to remind and quickly select items to buy. Now I get pop up that I need to Update Safeway App; I update app and Veiw All still not working. I continuously receive this pop up. Seems like this is a bug that needs to be fixed with app. FYI - The device I use works great and operates with 17.7.11. I hope I don’t need to buy new device to use Safeway app.
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1722 is the best
Service excellent time is great
Meat department is outstanding all are very helpful
Time out from the register is great
Deli is also one of my favorite always in stock most of the time
Produce department always in tact.
Meat department is outstanding all are very helpful
Time out from the register is great
Deli is also one of my favorite always in stock most of the time
Produce department always in tact.
Great app but….
WiFi in stores never works and most clipped coupons don’t work at register and you get charged reg price. Can we just stop clipping just give us dang sale price.
User-Friendly
I absolutely love this app it’s so easy to order what I need from my phone, or clip savings with the coupon option, or the ever convenient ability to price check items before even entering the store! To make perfect planning possible!
Buggy
This app is SO buggy. As an example, I had 42 items in my shopping cart. I saw a button to add items to a shopping list which is ideal because it’ll categorize by aisle. When I did that, the 42 items went down to 35??? And when I look at the list, I only count 14 items that I can see on the list. Categories like spices, pasta, all frozen items are just gone/invisible. So frustrating.
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Devious app prices
Be very careful when using this app, Safeway may have three (potentially different) prices for items: in-store, pick up and delivery. I don’t know why they do this, it’s very devious. I had an item in the app “cart” but in-store it was listed higher. I asked the clerk and was given a long lesson on how I was using the app wrong, and that was a “pick-up only” price. One item had a pick-up price was 20% less than in store price… what’s the logic of that?!
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