Grocery fine, pharmacy app terrible
Minus one star because the pharmacy section with8n the app is troublesome and frequently broken.
Safeway Pay
Can you guys make it possible to link the contactless pay QR code with payment methods other than Apple Pay.
Great for Saving $$
Like anything, it can take some time to figure out all the benefits of this app. Most people get frustrated and give up without discovering all the ways to save. My son and I use it thoroughly and have saved up to $60 sometimes. With times being so tough, this works out great and was definitely worth the effort to figure out all the multitude of ways to save. Looking back, it is rather simple to use and we don’t even think about the process anymore, it’s just automatic. So simple and with great savings!
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The only way to shop in my opinion
I love using the app to order my groceries. The shoppers are efficient and usually I get flash order speed without the extra cost. I also love that the pickup time is flexible
Guerneville to go shoppers
The shoppers in Guerneville that put together my to go orders are amazing!!! The Safeway Guerneville needs more checkers and floor staff/
Safeway is doing them a great disservice and should be ashamed of themselves for abandoning this great team.
Safeway is doing them a great disservice and should be ashamed of themselves for abandoning this great team.
app doesn’t work sometimes
why can’t a shopper be able to choose a “Clip All” of the For U? we are busy working people… make it easier for us,customers
Pick up Orders
I love their available times for pick up! Very convenient!
Saves
Saves me time, money, and gas.
Grocery
Very good
I love this. App it gets me food. I am saying this in a weird monster, accent ha ha ha
I really love this app five stars yummy food, fast delivery and yummy food
A praise and a question
We have saved so much with our Safeway ap. It also really helps us plan our menus and keep our grocery list up to date.
Is there a place that we can go to understand how all the points work? It isn’t very clear how to manage points for gas.
Update: Thank you for responding to my review and question!
Is there a place that we can go to understand how all the points work? It isn’t very clear how to manage points for gas.
Update: Thank you for responding to my review and question!
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Chat is not working
I usually love this app but recently I have noticed overcharging and when I try to chat with someone it is unavailable. I am disappointed that this is an issue and may delete the app in the future due to this big error.
New to the neighborhood
I can’t believe the deals!
Great deals
I always save money using UDEALS .
Points expire and clipping never ends
Not thrilled that the points expire and you have to clip coupons all the time. When you switched to the club card you said no more clipping. That was not true.
Still a disaster
This app lives up to the challenge of asking “how can it get worse”with each update. Still no categories in the cart. It’s just a random dumping ground. Good luck finding anything if you have a lot in your cart, let alone shopping in store without missing things and having to go back to the section multiple times! Half the coupons don’t show in the cart, and the other half aren’t calculated into the price. The “Service Problem” pop up still appears on every single item detail page I click on. That bug has been going on for YEARS. Store Mode seems to be gone, so if you thought you had problems finding items in your cart, now you can play hide and seek in the store, too. This is basic stuff. But, congrats that you finally fixed the ‘clip deal’ graphic after months, and wow, an embarrassing “refer a friend” program. Priorities.
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App OK, process sucks
The App works but the idea as a “member” I have to spend a bunch of time clipping deals (coupons) is a pain, on top of that if there’s a digital deal at the store I’ve literarily been on my hands and knees so I use my phone camera to pull up the deal and add it. Dump the clipping of coupons, members should just get the deals automatically. Those that want to use it to order groceries then good for them. But for those of us that actually go to the store to shop make it easier. Going to Safeway has already become a lower priority because most of the time sale prices are still more than the regular price at a place like Winco. Use to be that the disadvantage at Winco was you have to bag your own groceries, well once Safeway started forcing self serve on folks that went away. Safeway wants me to be both the cashier and bagger. At least Winco has a cashier and cheap prices without messing around with an app.
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Slow and useless
The app is glitchy, slow and much worse of an experience than just using your desktop. I can’t believe this app has a 4.8 star rating even across devices with various app and iOS updates I find this to be the most frustrating app I have used.
Don’t Bothe
So I don’t normally order online, but I figured I’d give it a shot. Downloaded the app and started shopping when I saw they were offering me 30$ off orders over 75$. Hell yeah I thought. So I added items and went to checkout, and the discount wouldn’t work. Called customer support and apparently items like milk are not counted for the total (even though they said nothing about this in the offer). Ok, I thought, whatever, I’ll add an extra pizza. Then the agent tells me I actually don’t qualify for the discount because it’s not my first online order. Why did you offer it to me then?! Just pathetic.
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Not happy with delivery people.
The instructions on my orders say to deliver personally. Most delivery people deliver with a smile and or cordial. But every so often somebody just drops it at a door. I seldom use and takeoff while I'm standing in an open doorway looking at them. I am crippled and cannot move fast, so some of it is on me, but they know they've already received a tip from me at the time I order. I know they are in a hurry to make money, but I would appreciate them following directions.
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