Sakra Patient App User Reviews

Sakra Patient App
Sakra Patient App
Takshasila Hospitals Operating Private Limited

Customer Experience

Positive experience5.3% of reviews
Neutral0.0% of reviews
Negative experience94.7% of reviews

~ Based on 19 written reviews from the US App Store.

Is Sakra Patient App Safe?

Not enough ratings yet to assess Sakra Patient App.

Is Sakra Patient App Legit?

Sakra Patient App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Sakra Patient App is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot book consultation

The app keeps crashing every-time we try to book a consultation. Completely useless app.

Pathetic App Experience. You will never be able to book any appointment via app

I have been using everytime iOS app to book consultation. Every time it says it couldnโ€™t not be booked.
This is very bad app experience . I taught Sakra is a world class hospital but app is hopeless and cannot book appointment at our convenience. Not sure if review is also taken seriously . I had already given earlier .
Japanese company along with Indian alliance is such poor app is released not sure how customers can choose further to take action on booking appointment and so is the records upload is not good.
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Patient App

What nonsense in app naming

Does not work for appointment booking

App gets stuck while booking appointment and need to wait for half an hour to retry in app or call the hospital for booking appointment.

Poor experience

No switch profile option while checking Reports . Due to that can not see my reports web portal also breaking

iOS application issue

I feel the app is not good once it comes to iOS (Apple phone). Even I have downloaded latest app update, Application is frequently crashing when you click to see reports or trying to do any activity requires lot of improvements.

Very poor app design

Very poor design. My number is registered with two patients (myself and my daughter) and the app is not able to log me in coz of it. Its says profile found but doesnโ€™t log me in.

Otp is not being sent to mobile app

OTP is not being sent to mobile no.

OTP is not getting generated

The OTP is not at all getting generated even after resending OTP requests many times

Not receiving OTP

As Airtel user I am not getting any OTP

OTP not working

Not getting OTP

SCAM App : Be careful

APP has offer different services following options for payment, or sharing personal details, under false pretences. Once payment received, Hospital deny receiving any payments.

App not working

Latest App version has stopped working

Services

Very well process with the helpful staff.
Got very good services.
Good facilities for the in patients.

No otp received

Pathetic

Never received the OTP to login

Airtel says the provide is not legally registered with DoT to send SMS thus Airtel blocks the otp sms. Please do the needful. They say:

As per the TRAI directive, all organizations involved in sending bulk messages needs to be registered with DLT portal else the SMSโ€™ will be blocked.

Long queue even after appointment

Had to wait for more than an hour even if we had booked appointment in a week advanced, reached hospital before the time of appointment.
Felt like staff entertained their known people on priority.
In short I had very bad news experience after making appointment.

Not fully functional

App doesn't have any sync of medical reports
Cant book online consultantion.
If we touch radio buttons app will crash n closed down

Missing Names

I changed my primary contact number at the hospital today to my other phone number. But the app does not show the update patient list on the updated number.