Doesn’t get updates on flight delays
The app is quite decent in terms of navigation. However, a critical feature is to show the latest updates when there are any changes in flight schedules. Not sure if it is the app or SalamAir’s fault. I received two hours ago an email from SalamAir of the 5 hours delay in flight departure. But the app and the boarding pass still showing the older time. This makes it very confusing and frustrating as I don’t want to miss the flight and at the same do not want to spend over 6 -8 hours at the airport!
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Worst Arline to fly with. Please stay away from this Airline
I had my worst experience with Salam Airline. They changed their rules regarding checking. They are charging their passengers $12 to check in at the Airport. But the twist is my family and I we did try to check in 8hrs before the departure but the app wouldn’t allow as to due to the Airline to verify our passport and directed to check in at the airport. But after we arrived at the airport we were forced to pay for a check in or we will miss the flight.
This is a scam if the app doesn’t work when checking in and they charge you for the check in in person.
I am very disappointed and I hope the government does something about this issue.
This is a scam if the app doesn’t work when checking in and they charge you for the check in in person.
I am very disappointed and I hope the government does something about this issue.
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Worst airline with worst experience kindly beware dont fly with SALAM AIR
Disappointing experience with Salam Air! They charged me an additional amount at the boarding counter, which was not mentioned earlier. Lack of transparency in their pricing. Would not recommend this airline to anyone. Avoid the hassle and choose a more reliable option. #SalamAir #AvoidThisAirline"
"Be cautious when flying with Salam Air! They added extra charges at the boarding gate without prior notice. This lack of transparency and poor customer service made my travel experience stressful. Unless they improve their pricing policies, I'd advise others to explore alternative airlines. #SalamAir #DisappointingExperience
"Be cautious when flying with Salam Air! They added extra charges at the boarding gate without prior notice. This lack of transparency and poor customer service made my travel experience stressful. Unless they improve their pricing policies, I'd advise others to explore alternative airlines. #SalamAir #DisappointingExperience
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Destinations
I am nit sure what happened to this application. I am not able to find any destination in Pakistan while on application used by my friend, we can find Pakistani destinations. This is very weird.
Very bad airlines
They confirm the ticket and they cancel the ticket. This is a joke. They are taking joke stupid airlines
Mr
The website is very non-friendly. You canceled my ticket didn’t even inform me.
I cannot even find my account number with you guys
I cannot even find my account number with you guys
Doesn’t work
Can’t find booking on the app but works on the browser.
Complete rubish
The app is so slow you have time to make a coffee after clicking ANY button before the next page loads.
If I got a dollar every time the app times out or gives an error during the check-in process I'd be a millionaire. I wasn't able to complete the process actually. This app is useless.
If I got a dollar every time the app times out or gives an error during the check-in process I'd be a millionaire. I wasn't able to complete the process actually. This app is useless.
Bad service
“This was the worst airline experience of my life. Flying with SalamAir means terrible service, outrageously high food prices, and unacceptable treatment of passengers. They delayed the return of my luggage, charged an extra 880 saudi Riyal for 14kg of baggage, and every step of the journey was one disappointment after another. It’s clear that this airline has no sense of responsibility toward its passengers. I would not recommend this airline to anyone.”
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Too many bugs , I always get errors
Not recommended
Booking problem
I took a ticket on the site, the site gave an error, the money is gone, there is no ticket, support is not responding !!! get into contact with me!
Same problem
To be honest I have the same problem like a man that had written in Russian that he paid for tickets from Istanbul to Phuket, money was taken, but application told that it was some kind of mistake, and he don’t have a ticket. The man is writing that he was calling to contacts of company and they don’t answer. I have exactly the same problem, and when I call to contact center I only hear something in Arabic from auto answerer and call is cancelling. Please, text me, what should I do, to gave my tickets. I’m in Turkey now, but I don’t speak Turkish and local number is also don’t answer. I speak English and Russian.
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Воровство!!!!!!!
Нереально, чтобы в 10.10.22 у меня просто украли деньги и не отвечали по всем источникам связи!!!! В приложении салам аир оплатил два билета стамбул - оман - пхукет, в итоге деньги снялись, приложение написало банк отклонил платеж и все на этом!
Very bad
Cannot visible written in the field.
Un installed
Un installed
