Email is great, Calendar needs help
The email is excellent especially when you activate the 365 API. BUT, rated down due to the calendar definitely needing help. It has an issue with ghost appts and you cannot get rid of them unless you delete the app and reload. Very annoying. Somehow the calendar just isn’t syncing and remains cluttered with appts that have moved or been deleted.
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Saleforce Inbox is not effective
The Mobil app is very glichy. It often opens and the body of what I am trying to see doesn’t populate. I often go to use it and the. go back to the regular sales force app in order to retrieve additional information.
Inbox should be the most mobile friendly piece of salesforce so those of us on the road can have access to key information all the time and that is not what is happening. It definitely needs attention and I would solicit the fixes from mobile users not desktop uses.
Inbox should be the most mobile friendly piece of salesforce so those of us on the road can have access to key information all the time and that is not what is happening. It definitely needs attention and I would solicit the fixes from mobile users not desktop uses.
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Real time insights
It’s critical to have the knowledge of client email engagement and ability to schedule with ease. We use gmail so having inbox offer a better UI is awesome.
App freezes when clicking email
Almost every time I click an email to view, the app goes to the email but doesn’t display the content and then freezes. I have to keep closing down the app and reopening to try again to get it to work. Sometimes takes several tries. The app is virtually unusable.
Calendar issues
I do enjoy the app in general, but the calendar tab seems to have issues when trying to scroll vertically between days.
The day column header seems to get out of sync with the content elements in each column.
The day column header seems to get out of sync with the content elements in each column.
Easy to use
Great access, better than gmail or anything else out there
Simple communication
I love inbox. It simply allows you to communicate effectively and efficiently. Brining everything to your fingertips; calendar, tasks, and people.
Changing business emails!
This has helped me streamline my companies. Managing more than one biz can be rough. This has been huge in our fast pace day. Leave HubSpot to go to sales force has been our best decision to scale!
Great interface and functionality
This makes for a great way to manage events, emails, and any day to day Salesforce use
Fantastic solution
Calendar scheduling functionality is so much better than other email programs out there. It’s like wizardry.
I love knowing when my customers open my email!
It is so much more helpful to know when my customers have opened an email. Without it, I have to wait and be more reactive.
Good, but needs some tweaks
Works really well, I like how it integrates with Salesforce. A few suggestions:
1. When you select on an attachment - it opens in small, hard to read box - have it open full screen.
2. Filter - let me select to show unread or flagged emails.
3. Outlook categories - I use these and want them across devices.
1. When you select on an attachment - it opens in small, hard to read box - have it open full screen.
2. Filter - let me select to show unread or flagged emails.
3. Outlook categories - I use these and want them across devices.
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Feature Requested. Ability to search sub folders
I have to have 2 email programs because this program doesn’t have a search bar when attempting to file “move” emails. to be able to quickly file emails from inbox. we have Salesforce which is a robust program. This email app falls short. If you have many folders and sub folders this is a nightmare.
If I missed something let me know.
Terri
If I missed something let me know.
Terri
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Good. Not great.
It works very well and one has a tendency to only discuss issues rather to positives. It does work well and brings a lot valuable tools and connects with salesforce. One issue I have is that it does not filter my emails so I get all this junk mail in the sale inbox as important email. That is a big drawback. I have to review my emails in Microsoft’s email to gmail. When I need to use the services found only in inbox, I go to inbox and have to find the email and then send from there. Big drawback. If salesforce solves that it would be much better. Thanks, Scott
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Step Saver
Finding this App has helped in tracking emails, phone calls , opportunities etc. with one application. no more copy/paste. Wish is worked on my laptop and not just on my phone and iPad.
Glitchy
Like most people, I’m tethered to my Inbox. While I absolutely love the direct connection between Salesforce CRM and my emails, there are (to) many times when my (phone) app will show me I have unopened emails, yet the app won’t present the emails for me to review/take action.
There are other glitchy things that happen sporadically as well. I would like to see SF put additional effort in this app as it literally is the most important app I use EVERY SINGLE DAY.
There are other glitchy things that happen sporadically as well. I would like to see SF put additional effort in this app as it literally is the most important app I use EVERY SINGLE DAY.
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Great App with some performance issues
Really like the app but the latest update has resulted in extreme lag within email which I presume is a syncing related issue. Prior to this release it was not an issue.
Love filing calls and emails easily!
Inbox allows me to easily file my emails and calls directly to the opportunity record. And, it allows me to link a contact in the process. I find this helps a lot with my productivity.
App Crashes
Since the last update the app immediately crashes when opened. Please push out an update to address this new bug.
Email made simple
This app is a must-have
It goes together with Salesforce
If you want to make email and Salesforce connect perfectly then this is the app for you
It goes together with Salesforce
If you want to make email and Salesforce connect perfectly then this is the app for you
