Dishonest company
When you try to cancel your subscription, even after 4 years, SalesPro/leap informs you that there is a required 60 day notice before renewal to be able to cancel. This is usually found out after you have invested in a new program. Buyer beware!
Great app but needs to me on android
We need to make this app android compatible !!! Why is it not ? You would earn so much more business
Solid exterior
Solid look, I didn’t build it, so i don’t know how its programmed, just isn’t user friendly as we navigate
Log in issues daily
You have to login multiple times including shutting app down, password re entry several times, not sure why this isn’t addressed as login should not be a concern from a major app distributor. Does the job as far as integrating with another app salesforce but the login issue is a daily occurrence and can take upwards to 10 minutes to simply login. If this was addressed then it would be a 5 star app easily
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Reliably Unstable
Crashes, hacks, loss of info, features and incorporations that aren’t reliable like remote signatures and result sending. Been over a week since their hack and still crashing when getting signatures
Missing too many features
This app is very archaic for a CRM system, seems like the developer skipped over features that drive sales. I’ve used a lot of CRM systems and this has a lot of potential but fizzles out in the are of features, especially follow up features.
Maps no longer sync seamlessly with the click of the address, no calling or texting feature for the phone numbers, no section or process to go through past appointments without going through each day on the calendar individually, no separation of accounts based on disposition(to rework “No Sales” or “Canceled” appointments or “Sales” for referrals).
This app could be great if the right tools were integrated, until then, I would have a hard time as an organization spending any amount of money on this app when my people will spend more time “trying” to follow up than actually following up. You can do better with other CRM’s until this one takes features more seriously.
Maps no longer sync seamlessly with the click of the address, no calling or texting feature for the phone numbers, no section or process to go through past appointments without going through each day on the calendar individually, no separation of accounts based on disposition(to rework “No Sales” or “Canceled” appointments or “Sales” for referrals).
This app could be great if the right tools were integrated, until then, I would have a hard time as an organization spending any amount of money on this app when my people will spend more time “trying” to follow up than actually following up. You can do better with other CRM’s until this one takes features more seriously.
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2.16.6
Costing me money 😡
Anonymous
A few glitches that need to be updated
Fantastic software
This has been a game changer for my (wait for it…) landscape business. Setting up the pricing took some time but once completed it has been a wonderful app to quickly generate estimates with pictures from integrated third party apps (company cam) and my IPhoto library. The contracts I generate with their Docusign integration which has been fantastic. Two thumbs up
PS a Dropbox integration for photos would be fantastic.
PS a Dropbox integration for photos would be fantastic.
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Suggestion
It would be really nice and convenient if you can go into an old unsigned contract andAutomatically have it populate with the current date so that when customers call us back to move forward with the contract, we don’t have to type the whole thing again. It would save a ton of time and be very efficient. Thank you for allowing a suggestion.
Jason Bacci
Jason Bacci
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Great platform
Love sales pro and all the integrations available
Program
It can be glitchy sometimes it will kick you out or not let you login
Way too Much Effort to Just give estimates
Pricing windows is a major pain, way too many constant issues and too time consuming for pricing
Malfunction all the time
Constantly kicks me out mid bid and asks me to log back in.
Leap
After days of phone calls, I decided to give this thing a shot. I have a super successful concrete construction company in Tennessee.
When I signed up, I signed up for the regular account. And we were off.
Within about 3-4 days, Teak called and suggested we did an uploading process. I have this company a ton of industry data via MY INPUT PROCESS.
They had to teach me (and will expect you) to upload all your own data and basically build your own program.
The customer service is top notch, but the owner is a complete selfish jerk.
After about 3 months we still didn’t have my account working properly. I decided to cancel this and was told rather rudely that I signed up for it and I would be charged the remainder of the 12 months.
Although nothing is usable.
It’s a waste of your money. A waste of your time.
When I signed up, I signed up for the regular account. And we were off.
Within about 3-4 days, Teak called and suggested we did an uploading process. I have this company a ton of industry data via MY INPUT PROCESS.
They had to teach me (and will expect you) to upload all your own data and basically build your own program.
The customer service is top notch, but the owner is a complete selfish jerk.
After about 3 months we still didn’t have my account working properly. I decided to cancel this and was told rather rudely that I signed up for it and I would be charged the remainder of the 12 months.
Although nothing is usable.
It’s a waste of your money. A waste of your time.
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Easy to use
I like Leap because it has become invaluable and easy to use for our company.
Lacking?
Do we blame Leap or the company who forces its employees to use it? The struggle is baffling. You’d think an app would be able to function like R-Suite given its clientele and processes.
Communication and Payments
Would not purchase again. Poor attitude from employees. Even if you cancel your membership the next day, you have to pay for the full year (over $1,000) or pay $100 a month for the year.
Good for in home sales, but terrible backend.
The in home sales side of this app is adequate. However you’re in for a terrible experience on the backend.
The backend experience is cumbersome to navigate and difficult to understand. Updating this system is the bane of my existence.
To make matters worse, the developer will push breaking changes regularly.
Recommended if you have a tech savvy sales force and an IT team dedicated to the product. Otherwise keep looking for a better solution.
The backend experience is cumbersome to navigate and difficult to understand. Updating this system is the bane of my existence.
To make matters worse, the developer will push breaking changes regularly.
Recommended if you have a tech savvy sales force and an IT team dedicated to the product. Otherwise keep looking for a better solution.
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Big promises, HUGE disappointment
Oh my god. I’ve been using leap for a year and I can tell you it’s created more headaches than it solves. It seems to be getting worse with time.
I will jump ship as soon as someone comes out with an alternative. I’ve only stuck with it because we’ve already dumped hundreds of hours into it.
Customer service polite is nice but useless and unwilling to actually help.
They’re more focused on growth than quality.
I will jump ship as soon as someone comes out with an alternative. I’ve only stuck with it because we’ve already dumped hundreds of hours into it.
Customer service polite is nice but useless and unwilling to actually help.
They’re more focused on growth than quality.
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