SALUS replacement app for Omni
When are you going to fix this issue?
Response from developer
We're very sorry to hear about your experience. This definitely shouldn't be happening, and we understand how frustrating it is, especially when it prevents you from controlling your heating remotely. To help us investigate and resolve this as quickly as possible, could you please open a support ticket at: https://support.salus-tech.com/portal/en/home? Our support team will look into the issue and work with you to get it resolved. Thank you for your patience, and we apologize for the inconvenience.
User Overview
My only issue is the user interface/appearance of the app. The room names on the app Home Screen are way too small - I can only just see the names with my glasses on! This is a real issue!! The user interface of the app could do with a refresh. The app works fine otherwise. Overall a great system but four stars because of the app interface.
Response from developer
Thank you for taking the time to share such a detailed review! We’re really glad to hear the system is working well for you and that you’re finding it flexible and reliable. We especially appreciate your feedback about the app interface as we're currently working on improving and refining the app experience, and insights like yours are extremely valuable in helping us make meaningful improvements. Thanks again for your feedback and for choosing SALUS Controls!
Не работает!
Response from developer
Thank you for the feedback, and we're sorry for the inconvenience. Our support team would like to look into this and assist you directly. Please open a ticket here: https://support.salus-tech.com/portal/en/home. Make sure to complete all the necessary fields so our team can have a clear understanding of the problem.
Повисло с Нового года (больше не работает и не обслуживается).
Response from developer
We apologize for the experience, we know how frustrating app issues can be. Please contact our support team here so we can help - https://support.salus-tech.com/portal/en/home
Не работает!!!!
Response from developer
Thank you for the feedback, and we understand how frustrating this must be. The app should not freeze on startup, and this is not the experience we aim to deliver. Our support team would like to look into this and assist you directly. Please open a ticket here: https://support.salus-tech.com/portal/en/home. Make sure to complete all the necessary fields so our team can have a clear understanding of the problem.
