Can’t create login
I can’t create a log in - it keeps saying “no connection” even though I’m connected to WiFi
Issues with app
Love the concept but the app does not work well. To begin I have to set a home area but regardless of if I type in an address or find the address on the map, it won’t let me set a home area. It says no address for map center, rendering the app unusable
Time and Money saver for my commute
I am using the app to offer and sometimes request rides. It saves me $40-50 on tolls daily or 1 hour of seating in the traffic.
I would like to see more social features in the app. Also rating would be helpful.
I would like to see more social features in the app. Also rating would be helpful.
Great service!
Great service, thanks! Saves me at least $50 or an hour in traffic on days I commute from Stafford to Tysons.
Natalya
Natalya
Cannot update commute
The app is stuck on the success page with no way to navigate to a profile menu and update basic information like zip code origin and destination.
Response from developer
Thank you for you feedback. The app has 2 stages: 1) Sign up (before route has enough commuters; 2) Offer and Rueest. Please let our support team know if you need to update your profile information at support@sameride.com.
Useless app
If I can’t confirm my email address the app is useless :(
Response from developer
Thank you for you feedback. Please let our support team(support@sameride.com) know details of the issue you have. It might be the case that confirmation email got into spam folder.
Not working
Keeps telling me to update app, I update it, and nothing happens, it stays on the same screen. Havent been able to enter or receive any info about the rideshare
Response from developer
Thank you for letting know you have an issue. Please send a screen you have an issue with to support@sameride.com. Be aware that ability to offer or request rides becomes available when the commuter route opens after registration.
