有線を推奨とのこと(必須れべる)
絶対にこのアプリをワイヤレスで使わないでください。電話番号しか移せません。
以下元レビー
話になりません、ワイヤレスでしかためしてませんが、連絡先(携帯電話等)しか移行できず、あとは全部手動でインストールし直すしか無さそう。意味がわからない。アプリをiPhone→ギャラクシーで楽に移行できると思ったからギャラクシーにしたのに、本当に心の底から後悔しています。大人しくiPhoneを買っておけば良かったです。
Response from developer
Dear Customer, This is Smart Switch team. We're sorry to hear that you were dissatisfied with our application. However, we recommend using a wired connection when transferring data from iOS to Galaxy, as this type of connection supports more types of data. Additionally, due to the difference in iOS/Android compatibility, some applications might not be automatically downloaded, thus needing to be done manually. Please understand that this is a limitation due to the different operating systems of both devices. Thank you for your understanding.
Worst app ever made
Then i allow it to start and that number slowly goes down, but an hour in it stops saying my new phone is too full… its saying the contacts are taking up 100 gb of my new phone’s storage and it cant continue. Screw this, i am going to try any other way because this is impossible to use
Response from developer
Dear Customer, This is the Smart Switch team. We apologize for any inconvenience you may have faced. 'Samsung Smart Switch Mobile' is an application that allows you to easily transfer data from your old device to a new Galaxy device (phone or tablet). Therefore, in order to use Smart Switch effectively, the receiving device requires to be a Galaxy, as written in our app description. So we ask for your understanding, as third-party devices cannot receive transfers with Smart Switch. If you require further assistance, please share the details of your inquiry, including the model name/OS of both devices, with screenshots etc. via email (sswitch.cs@samsung.com) for examination. Thank you.
AWFUL BUGGY APP
Disconnects after .1%
Response from developer
Dear Customer, This is Smart Switch team. We're sorry to hear that the app isn't working perfectly for you. Please try these two basic problem shooting methods below. 1) Re-install Smart Switch on your Galaxy device. 1-1). Delete the Smart Switch app from your Galaxy device. 2. Re-install through [Settings → Accounts and Backup → Smart Switch] of your Galaxy device settings. 2) Set your default USB configuration to 'file transfer' 2-1) Open [Settings → About Phone → Software information] 2-2) Tap 'Build number' 7 times in a row to turn on 'Developer mode' 2-3) Go back to Settings and tap 'Developer options' 2-4) Change to [Networking → Default USB configuration → Transferring files] If the above method does not resolve the issue, please share the details of your inquiry, including the model name/OS of both devices, with screenshots etc. via email (sswitch.cs@samsung.com) for further examination. Thank you.
проблема с распознанием live-photo
Response from developer
Dear Customer, This is the Smart Switch team. Thank you for taking the time to leave your feedback. We will do our best to provide you with a better app service. Thank you.
Тупое очень тупое решение.
Response from developer
Dear Customer, This is Smart Switch team. We're sorry to hear that your were dissatisfied with our application. However, it is difficult to provide guidance based on the description you have provided us. Please share the details of your inquiry, including the model name/OS of both devices, including screenshots of the problem situation via email (sswitch.cs@samsung.com) for further examination. Thank you.
Transfer
Response from developer
Hello, We apologize for any inconvenience you may have faced. However, it is difficult to provide guidance based on the information you shared with us. Please send us the details of your inquiry, including the OS/model name of both the transmitting and receiving device as well as any screenshots of the problem situation, by E-mail (sswitch.cs@samsung.com) for examination. Thank you.
Do not trust this app
Response from developer
Hello, We apologize for any inconvenience you may have faced. However, it is difficult to provide guidance based on the information you shared with us. Please send us the details of your inquiry, including the OS/model name of both the transmitting and receiving device as well as any screenshots of the problem situation, by E-mail (sswitch.cs@samsung.com) for examination. Thank you.
I need a QR code to scan not to scan one with this app I thought it would give me a QR code
Response from developer
Dear Customer, This is the Smart Switch team. We apologize for any inconvenience you may have faced. 'Samsung Smart Switch Mobile' is an application that allows you to easily transfer data from your old device to a new Galaxy device (phone or tablet). Therefore, in order to use Smart Switch effectively, the receiving device requires to be a Galaxy, as written in our app description. So we ask for your understanding, as third-party devices cannot receive transfers with Smart Switch. Thank you.
This is a good app
I NEED MY MONEY BACK
Response from developer
Dear Customer, This is the Smart Switch team. 'Samsung Smart Switch Mobile' is an application that allows you to easily transfer data from your old device to a new Galaxy device (phone or tablet). Are you sure your inquiry is about Smart Switch? For inquiries related to other Samsung services, please contact us through the Samsung Members application, or visit the nearest service center for assistance. Thank you.
삭제하면 복구가 안되나요?
Response from developer
안녕하세요 고객님, 스마트 스위치 팀입니다. 앱 이용에 불편을 드려 죄송합니다. 다만, 제공해주신 설명으로는 안내가 어렵다는 점 양해 말씀드립니다. 'Samsung Smart Switch Mobile'은 기존 기기의 데이터를 새 Galaxy 기기(휴대폰 또는 태블릿)로 쉽게 전송할 수 있는 애플리케이션입니다. 따라서, 타사 기기로 데이터 전송을 받는 기능을 제공하지 않고 있습니다. 또한, 스마트 스위치 앱은 이미지 파일을 삭제하는 기능을 제공하지 않고 있으며 데이터 전송을 위해 사진을 선택하는 기능만 제공되고 있습니다. 문의 내용을 확인하신 후, 진입 경로나 상황에 대한 설명을 자세하게 기재하여 주시면 확인 후 안내 도와드리겠습니다. 감사합니다.
Не работает приложение
Response from developer
Hello, We apologize for any inconvenience you may have faced. However, it is difficult to provide guidance based on the information you shared. We will help you if you share detailed information, including the type of previous device you are currently using (OS/model name), screenshots of the problem situation, etc. by email (sswitch.cs@samsung.com). Thank you.
Terrible
Only able to move data from this phone
Response from developer
Dear Customer, This is the Smart Switch team. We apologize for any inconvenience you may have faced. 'Samsung Smart Switch Mobile' is an application that allows you to easily transfer data from your old device to a new Galaxy device (phone or tablet). Therefore, in order to use Smart Switch effectively, the receiving device requires to be a Galaxy, as written in our app description. So we ask for your understanding, as third-party devices cannot receive transfers with Smart Switch. Thank you.
bogus app
Response from developer
Dear Customer, This is the Smart Switch team. We apologize for any inconvenience you may have faced. 'Samsung Smart Switch Mobile' is an application that allows you to easily transfer data from your old device to a new Galaxy device (phone or tablet). Therefore, in order to use Smart Switch effectively, the receiving device requires to be a Galaxy, as written in our app description. So we ask for your understanding, as third-party devices cannot receive transfers with Smart Switch. Thank you.
Não funciona
Response from developer
Dear Customer, This is Smart Switch team. We apologize for any inconvenience you may have faced. However, it is difficult to provide guidance based on the description you have provided us. Please share the details of your inquiry, including the model name/OS of both devices via email (sswitch.cs@samsung.com) for further examination. Thank you.
WARNUNG
Response from developer
Sehr geehrter Kunde, hier ist das Smart Switch-Team. Wir entschuldigen uns für etwaige Unannehmlichkeiten. „Samsung Smart Switch Mobile“ ist eine Anwendung, mit der Sie ganz einfach Daten von Ihrem alten Gerät auf ein neues Galaxy-Gerät (Telefon oder Tablet) übertragen können. Um Smart Switch effektiv nutzen zu können, muss das Empfangsgerät daher ein Galaxy sein, wie in unserer App-Beschreibung beschrieben. Wir bitten daher um Ihr Verständnis, da Drittgeräte mit Smart Switch keine Übertragungen empfangen können. Danke schön.
Stupid
Response from developer
Dear Customer, This is the Smart Switch team. We apologize for any inconvenience you may have faced. Here is how you can select individual photos for transfer. 1. Open Smart Switch on both Apple and Samsung devices. 2. Connect both devices via Wireless (Wi-Fi). 3. Select [Receive on this phone > iPhone/iPad > Wireless] on your Galaxy device. 4. Scan the QR code generated on your Galaxy device with your Apple device. 5. On your Galaxy device, tap on the '>' next to 'Images' and select which photos you want to transfer. 6. Complete the transferring and organizing process. Thank you.
