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SanDisk iXpand™ Base

SanDisk iXpand™ Base

by SanDisk Corporation

466 ratings
40 reviews
🔧 Utilities
📊 Productivity

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 7, 2017
  • October 6, 2020

Developer

SanDisk Corporation
✨Promote your app ✨
SanDisk iXpand™ Base screenshot #1 for iPhone
SanDisk iXpand™ Base screenshot #2 for iPhone
SanDisk iXpand™ Base screenshot #3 for iPhone
SanDisk iXpand™ Base screenshot #4 for iPhone
SanDisk iXpand™ Base screenshot #5 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐40
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Automatically back up photos, videos, and contacts from your iPhone while it charges. Easily restore your files to any device and free up storage space on your phone. Ensure your memories are always safe and in full quality.

✓Automatic photo and video backup
✓Contact backup
✓Charges iPhone simultaneously
✓Easy file restoration
✓Free up iPhone storage
✓Full quality file saving
Show original description

What users say

Summarized from real user reviews of SanDisk iXpand™ Base. Based on 466 reviews and a 4.4/5 average, it highlights the 5 positives and 9 negatives reviewers mention most about this Productivity app.

Positive things

  • 🚀Fast backup and charging capabilities
  • 📸Easy photo and video backup organization
  • 💾Convenient automatic backup while charging
  • 🎯Simple and intuitive user interface
  • 📁SD card allows direct computer access to files

Negative things

  • 🐛Frequent app crashes on launch
  • ❌Connection failures between app and device
  • 🔄Creates duplicate files and photos
  • 📱Poor iOS compatibility after updates
  • ⚠️Limited backup scope (photos, videos, contacts only)
  • 🔌Device functions only as charger when not working
  • 😤Inadequate customer support and troubleshooting
  • 🗂️File names and dates scrambled after restore
  • ⏱️Slow initial backup process
See all reviews

What's New in SanDisk iXpand™ Base

2.6

October 6, 2020

Bug fixes and changes to better support iOS 14.

User reviews

Most RecentHighest RatedLowest Rated

Issues with iOS 15

Ever since update app crashes every time I launch ..very upsetting
IDOUBLEYOUIDOUBLEYOU

App crashes 6/22/21

A waste of time using this expensive piece of hardware
Expected more from ScanDisk
Oz lotusOz lotus

Ixpandbase won’t connect at all to my iPhone 8 for file backup

Hello there, my name is Joseph, and I’ve been experiencing an issue with my Ixpand base recently. Last night, I tried to back up my files to it, but a message popped up while I was on the file screen where I normally go to backup my files. I am fairly certain that the message I received was not the “ixpand base not connected” error. I’ve done all the troubleshooting steps, minus disconnecting the sd card (which seems impossible to get out, due to the fact that it seems to be stuck far into the slot fo it) what can I do to fix this? Please help me out...
Show more
J0eyb4d455J0eyb4d455

No backup

IXband base is not working?
log in messagelog in message

Didn’t work very long

Have followed all troubleshooting guidance, but the app fails to recognize the device. Nothing on device itself to verify whether it is functional. Far too much money for a paperweight!!!
1disappointedlady1disappointedlady
See 35 more reviews

Developer apps

SanDisk iXpand™ Sync
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See developer apps

User experience

🐞

Reported Bugs

9 issues

App crashes immediately upon opening

Bug

Device not recognized by app after initial use

Bug

Connection drops during backup process

Bug

iOS 12.3.1, iOS 13, and iOS 15 compatibility issues

Bug

App closes unexpectedly during file operations

Bug

Duplicate and triplicate file creation

Bug

SD card stuck in slot

Bug

File names and dates changed after restore

Bug

Navigation freezes when viewing full-size photos

Bug
✨

Requested Features

7 requests

iOS 13+ and iOS 15 compatibility support

Feature

Full device backup (notes, voice memos, mail, app data)

Feature

Status indicator lights on device

Feature

Improved app navigation and interface

Feature

Multi-device photo viewing simultaneously

Feature

Detailed troubleshooting guide in box

Feature

Better file organization after restore

Feature

FAQ

What does the SanDisk iXpand Base do?

The iXpand Base is a device that automatically backs up your iPhone's photos, videos, and contacts while simultaneously charging your phone. It's designed to be a set-it-and-forget-it solution for safeguarding your digital memories and important data.

How does the backup process work?

Once set up, simply plug your iPhone into the iXpand Base. The app will automatically begin backing up your content. You can check the app to see when your last backup occurred, ensuring your data is always protected.

Can I get my files back if I need them?

Yes, restoring your files is straightforward. You can easily restore your backed-up content to your current iPhone or a new device by plugging it in and selecting the restore option within the app's settings.

Does this app help free up space on my iPhone?

Yes, once your photos and videos are successfully backed up to the iXpand Base, you can delete them from your iPhone to free up valuable storage space. This allows you to continue capturing more memories without worrying about running out of room.

What devices are compatible with the iXpand Base?

The iXpand Base is compatible with various iPhone models from iPhone 5 up to iPhone 7 Plus, as long as they have a Lightning connector. The iXpand Base app also requires iOS version 9 or above.