SaneBox Reviews: Is It Legit?

Customer Experience

Positive experience61.3% of reviews
Neutral6.5% of reviews
Negative experience32.3% of reviews

~ Based on 62 written reviews from the US App Store.

What users say about SaneBox

Is SaneBox Safe?

SaneBox: AI Email Cleaner appears safe based on user ratings. AppsHunter Safety Score for SaneBox is 91/100.

This assessment is based on 651 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.0% of ratings point to a safe experience
5.4% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 649 App Store ratings for SaneBox.

Is SaneBox Legit?

SaneBox: AI Email Cleaner appears to be a legitimate app. AppsHunter Legitimacy Score for SaneBox is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

SaneBox is great

Most of my friends no longer check their emails because their inboxes are so overwhelming. Mine is completely manageable because I’ve been using SaneBox for many years. If you ever miss important emails get SaneBox so you will no longer miss them. Take control of your email! Get SaneBox!

Latest Upgrade Makes Me Want to Terminate

I’ve always been a bit on the fence about this app - it doesn’t do anything in terms of recognizing junk, and often makes it difficult to find a missing or password reset email. In fact, password reset emails often take over an hour to show up and by then they’re invalid. There’s no real intelligence in the app; you do all the work. But this last upgrade is infuriating. It’s added 2–3 more steps per line to the Review process in order to achieve the same results. How did they consider this an improvement?
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Awesome x 12 years

Keeping me SANE 🤯

Worth it!

I am neurodivergent and chronically ill, and despite several cleanup attempts, email has been a nightmare for me for years. It often causes overwhelming anxiety and avoidance.

SaneBox has a learning curve. Their FAQs are helpful, but the unfamiliar terminology and difficulty in locating certain settings can be challenging. However, once you understand it and customize your system, it becomes a lifesaver!

I'm immensely grateful for SaneBox. It truly brings sanity to my inbox.
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Stole my money over 10k

Right after I gave this app access to my Gmail, it took money out of my crypto accounts, and I saw logins into my Gmail from other locations around the world. This made me come to realize that as soon as I get access to this app that my data was sold. I had my private keys as screenshots in certain emails and I believe that’s how they got into my crypto wallet and stole
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Best thing ever

Love the fact that I don’t actually need to go into my email to train

Great for this Autistic!

As an autistic individual, navigating the overwhelming flood of emails can be especially challenging—between sensory overload, executive functioning demands, and the constant ping of distractions, email can quickly become a source of stress. That’s why I was thrilled to discover SaneBox, a service that transforms email chaos into a manageable, intuitive system—perfect for the unique needs of autistic users like me.

SaneBox isn’t just another productivity tool; it’s a neurodivergent-friendly support system that empowers me to manage my inbox in a way that aligns with how my brain works. It brings clarity, reduces overwhelm, and helps me stay on top of what matters—without the constant noise.

Highly recommended for autistic users (and anyone else) who want to bring more calm and control to their digital lives!
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This app is the epitome of hypocrisy

I realized I did not enjoy this app, so I deleted it. Now they constantly send me emails to pay for their subscription. I blocked sandbox and unsubscribed 5 times from the mailing list and you still send me emails. Incredibly predatory behavior from this company. I am so irritated with how I downloaded this app to stop email mailing lists yet this is the most annoying spam emailer I have ever encountered.
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DO NOT DOWNLOAD!!! SUPER SCAM!the most intrusive and scammy app to ever hit the app store!

apple really needs to boot your app and investigate you overly confident scammers off their platform,not only you guys con people into a false sense of nothing what you describe but then you compromise their personal information and mail you then keep them blocked from a full deletion from your app in a very snide and slick way,you may pull this type of practices off in the zoo they call google play but to be on this platform and to scam people out of their own rights and personal information is very bad for you and towards apple
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Fatal Attraction

I didn’t decide to stick with SaneBox. Thank goodness I only tried 1 email address. I took the time to go to their website and CLOSE my account. In addition I unsubscribed to their emails. However every time I open my email I am still missing emails that have been redirected. I have deleted their folders, restarted my phone. Deleted my email from my phone completely and restarted it. Deleting the folders I have done countless times. And STILL I log in to more emails from them, the folders are there still, and they’re still filtering emails. Worst mistake ever!!!
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Time Saver

Sane Box has saved me so much time, I used to get so much unwanted mail and would spend countless hours just trying to go through them all. This has been the best time saver and has helped me so much. I have recommended this to family and friends.

Not a comfortable experience

I am someone that wants to clean up my massive email, but I’ve avoided automated tools (and literally had assistants) to do this because of the fear of it making mistakes.

I was hoping this was using actual ai to make decisions. I suspect it is not. No default (actual ai) filter would take shipping notifications from legit orders I’ve placed this week and actual invitations to events happening next week and lump them in with unimportant advertising emails.

Also, it’s very odd to know that a robot is making decisions about my emails but I have no initial visibility as to where they will end up, how many it’s moved, or what it’s algorithm is designed for during initial setup. In addition the digest is provided once per day and I was shown a “wait 3 hours” message - just felt very obscured.

This type of cleanup app is not for me. Maybe it is for you, but I think you’ll get a similar experience just searching for the word unsubscribe and auto-putting into a separate folder. This did not seem to have any self awareness beyond that.

Also maybe it has these things, but on the first day that I’m letting a robot have full access to my inbox, I expect a more transparent experience. How about asking if I’d like to see a demo of what it’s going to do before the first time it does it?
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Poor oerformance

With time performance decreasing, email sorting ability just dimishes and emails getting mixed or lost

It really works

I read the book by back your time. This app does buy back your time. It’s great!

Sane is a brilliant tool for organising a busy inbox

I’ver used Sane for about 10 months now. It is a great tool, the emails automatically come in and go to the relevant folder. I will continue to use it for the long term.

Great app

Great app. Love it. Saves so much time and mental capacity.

High Learning Curve

This app sounds really great maybe awesome in its web version. But going back and forth between the app and the built in browser is not a great experience. I will give the web version a try.

Concerned

I have only had the app one day so I’m still in the free trial period. I’m concerned because I can’t find how much it’s going to cost. Every time I click on “see plans” it takes me somewhere with no mention of plans or cost. That information should be upfront. I’m going to delete the app if I don’t find out the price today.
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Beste app om je mails te opruimen

Zo simpel en dudelijk en snel top !

Garbage

Deleted this after I accidentally installed it. Now I can’t get rid of the folders in my Gmail.