SAP Field Service Management User Reviews

Name: SAP Field Service Management
Rating: 3.7 (427 reviews)

SAP Field Service Management

SAP SE

💼 Business

Customer Experience

Positive experience14.1% of reviews

Neutral3.1% of reviews

Negative experience82.8% of reviews

~ Based on 64 written reviews from the US App Store.

What users say

Summarized from real user reviews of SAP Field Service Management. Based on 427 reviews and a 3.7/5 average, it highlights the 8 positives and 34 negatives reviewers mention most about this Business app.

Positive things

👍Data visibility in SAP
🚀Quick data sync to SAP
👍Intuitive app design
👍Speech-to-text for notes
👍Multiple attachment support
👍Good offline access
🚀Quick sync times
👍Breadth of capability

Negative things

🐌Slow synchronization
🐌Extremely slow loading
🐌Outdated technology
🐌Unnecessarily complex
🐌Major effort to use
🐌Consistently crashes
🐛Missing PDFs/data
🐛Toggles don't behave
🐛Missing info in templates
🐛Sync failures
🐛Crashing with phone updates
🐛Non-existent tech support
🐛Random full log-ins
🐛Login credential issues
🐛Stops generating bundles
🐛Fails to sync parts/checklists
🐛Requires WiFi
🐛Inconsistent performance
🐛Difficult to use for business
🐛Not user-friendly
🐛Major effort for tasks
🐛Work order issues
🐛Closing problems
🐛Glitches causing downtime
🐛Garbage app quality
🐛Awful, buggy
🐛Slow and time-consuming
🐛Dial-up internet faster
🐛Clunky to use
🐛Demo mode not working
🐛Effort types not visible
🐛Signature pad issues
🐛Can't sync properly
🐛Stuck on download attachment

Is SAP Field Service Management Safe?

SAP Field Service Management appears mostly safe based on user ratings. AppsHunter Safety Score for SAP Field Service Management is 74/100.

This assessment is based on 427 user ratings, with an App Store average of 3.7/5.

Safety Analysis

64.9% of ratings point to a safe experience

3.7% of ratings suggest some concerns

31.4% of ratings point to a risky experience

~ Based on 427 App Store ratings for SAP Field Service Management.

Is SAP Field Service Management Legit?

SAP Field Service Management appears to be a legitimate app. AppsHunter Legitimacy Score for SAP Field Service Management is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

CMA Grundfos

Nicht anwenderfreundlich umständlich zu bedienen, man wird nicht im Frage Antwort Interview durch den Prozess gezogen

Pizzi123456789

3 months ago

Eine Katastrophe

Es funktioniert nicht. Ständig bekomme ich Nachricht das Stunden nicht gesendet können weil cloud noch nicht bearbeitet hat.

Dansa 1234

3 months ago

Nur Bugs

Geht überhaupt nicht diese App schlechtes unternehmen

Dori2372

5 months ago

Rubbish

Have to use this for work
I have to delete then to re-install app at least 3 times a week due to sync errors job history just disappears

Tayze44

7 months ago

Clunky

Since update introduced app has become slow, clunky and unresponsive at times, previously it was a pleasure to use

robbing sods

10 months ago

Response from developer

Hi, we'd really appreciate it if you could provide us with some more detailed feedback. We have thousands of technicians using the app and we're always happy to listen and do our best to resolve any bugs or usability issues that are impacting the experience with our application. You can contact your IT department so they can get in touch with us.

App funktioniert nicht richtig.

Die App ist Murx, Kunde kann schon seit fast 2Jahren nicht unterschreiben ohne dass mann zuvor alles löscht…

Edyta1976

a year ago

Response from developer

We can not indeed . In titles

Good

MOHA 1974

a year ago

Unflexibel und schlechte Bedienung

Unflexibel bei der Einrichtung des Planung Boards. App schlechte Bedienung. Es ist immer ein Manueller Sync notwendig. Zeitgemäße Funktionen sucht man vergebens. Nicht empfehlenswert.
Da gibt es wesentlich bessere Lösungen.

ASTB2

a year ago

Entre bug et le reste

Bug pas dé synchronisation en wifi et bug de rapport obligé de desinstaller et reinstaller !!

Vinci pcl

a year ago

Não sincronizar em segundo plano é uma falha.

Ter de ficar com o aplicativo na tela o tempo todo para sincronizar, dificulta o uso durante sincronizações mais longas.

naotemhoapelidoenaovouinventar

a year ago

For work

I mean it could be more user friendly

eddy1235383

a year ago

Synchronisieren

Die App muss im Vordergrund sein beim synchronisieren.
Wischt man sie zu schnell weg fehlen die gebuchten Zeiten auf dem Server.

Schüco-01

a year ago

Same old same old

Still slow to sync, regularly missing pdf’s of job reports, everything is a major effort and it seems to be getting worse, no sign of it getting better , researching previous job info is so bad I don’t bother, I would recommend this product to a competitor just to mess them up.

shepthevet

a year ago

FSM review

It’s the worst labor management system I ever worked with

FSM is not good

a year ago

Work orders

Too many parts issues and closing problems

Marty2025

2 years ago

Response from developer

Erros frequentes.

Erros frequentes , impossibilidade de trabalho pleno.

Usuário033

2 years ago

It never works

One day we are not supposed to use our phones because there is a glitch now it does work on the laptop

El transistor

2 years ago

Fsm review

Fsm is not at-all user friendly, for one machine details search i have to go to different tab, earlier i was using Sibel, that was awesome, later on service max is better than Siebel. This Fsm is just boring bogus confusing.

Somnath Mitra

2 years ago

It’s Rubbish

It constantly crashes with iPhone updates and tech support is none existent.

If it was up to me I would move to something more reliable but sadly it’s not my decision.

Tony 5265

2 years ago

Inconsistent, not the most well thought out

Not very user friendly. Makes a big deal about synchronizing (unnecessarily). Started randomly making me log in from scratch about a year ago. Started requiring full log in from scratch every single time I have to go in there about 3 months ago. Now this morning it doesn’t recognize my login credentials at all. Only giving one star because a middle finger isn’t an available option.

Realbeerad