Waste of money
Got this because I’m always on the move over here in Europe and I believe I got completely scammed I bought GB and had access to the WiFi for about a day and didn’t work after that I even went out of my way and tried connecting in several different places were I knew my regular data would work and this thing just wouldn’t connect it wouldn’t even pop up on my phone
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Do not buy
I paid $300 for the device, and an additional $90 for service, only for the service to stop entirely a few days after use. Factory resets do nothing, customer service does nothing. Garbage service.
Terrible!
Don’t do it, find another WiFi provider. I have used Sapphire for a decade with good results, except the last two years have been ridiculous. No signal connections, poor connection to iPhone when I can even get it to connect to my phone! Has failed in Portugal, Spain and now in Vietnam. This is a ridiculous brick that just sucked the last 90 bucks out of my wallet.
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Can’t ever use the app
The second I get on this app it freezes every time I’ve done everything to try and fix this and it never works.
UPNP never available, poor speeds and constant connectivity issues
Good day,
I use your service because I am deployed, the wifi has several days where i cant do the things i need for college because a 10 minute video can take hours to load, can’t game with my wife and kids because universal plug n play (UPNP) NAT Type is always strict. It has taken me 3 days to download a 11GB game with my xbox constantly running because the speeds are so slow or like tonight my signal wont stay stable enough to make progress on the download.
The weather has been consistently clear skies here, being here in the desert not many rain storms occur. It is getting colder which I understand does impact Wi-Fi signal but last time I was here I had none of these issues.
Perhaps a firmware update is needed?
Any recommendations to resolve my issues would be greatly appreciated.
Respectfully,
Andrew
I use your service because I am deployed, the wifi has several days where i cant do the things i need for college because a 10 minute video can take hours to load, can’t game with my wife and kids because universal plug n play (UPNP) NAT Type is always strict. It has taken me 3 days to download a 11GB game with my xbox constantly running because the speeds are so slow or like tonight my signal wont stay stable enough to make progress on the download.
The weather has been consistently clear skies here, being here in the desert not many rain storms occur. It is getting colder which I understand does impact Wi-Fi signal but last time I was here I had none of these issues.
Perhaps a firmware update is needed?
Any recommendations to resolve my issues would be greatly appreciated.
Respectfully,
Andrew
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