Tenant
There is no description of the rental value and detailed other expenses, which is important for those who pay!
App signs you out quickly
I like the app for the convenience of paying bills, accessing maintenance and seeing statements. However, it frustrates me how quickly the app signs me out, especially when I’m in the middle of writing a maintenance request.
Needs work
App makes me sign in every time I open it. Even with remember me being turned on. Also, some categories are not applicable to the apartments at all.
Logs me out every time
Great app. Makes paying and managing our apartment account easy. Only thing that is a pain is the app logs me out every time, even when I check “remember me”. Wish it would keep me logged in.
Not user friendly
That is all.
Game changer
There’s truly an app for everything.
STOP SIGNING ME OUT
Occasionally it keeps signing me out of the account even though I click remember me each time I login
Awful
Unhelpful app. Can’t set up autopay. Let’s you get 3 clicks in then decides you need to login. Not updated to current time of info for multiple things. Raising a maintenance ticket works but they can’t respond to troubleshoot or tell you why they haven’t shown up in 3 weeks. Just throughly not thought out and unhelpful. Developers don’t want to fix bugs. Blamed the user for “doing it wrong” with screenshots sent of X not working. :)
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Clunky
The app is pretty clunky and the way our property uses it doesn’t actually show our rent bc of rent concessions, so we have to manually enter our rent amount every month.
Rent Payment
Why do it charge so much to pay your rent
Terrible and unhelpful
The owners and developers are not here to help. I have been in contact and told that I’m in the wrong. Doesn’t let you set up auto pay. Deletes and “can’t find” transactions. Repeatedly deletes auto pay that is set up (via other means).
This software is a piece of garbage.
It is bug ridden and requires constant updating and reinstalling. It’s a lousy company that handles these accounts charges a $270 processing fee for a credit card. The interface is so lousy that my bank invariably flags this as fraud when I try to make a payment with a credit card. Setting up auto pay rarely works and then the landlord contact me about a $500 late fee on top of the ridiculous processing fees. I hate these people, I hate this company and I’m so sorry that I signed a lease that requires me to use this worthless app.
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Nice
Easy access. Simply nice
Bad app
Tough to navigate and no contact options
Slick
The go to.
App review
App doesn’t remember my new email address or password. Irritating.
Extremely user friendly
Great app, easy to submit requests and find information
Saturday app
Very easy and convenient
5-star
V v good. Would use again.
Stupid
I hate this app
