Saudi German Health User Reviews

Saudi German Health
Saudi German Health
Saudi German Hospital

Customer Experience

Positive experience64.2% of reviews
Neutral6.2% of reviews
Negative experience29.6% of reviews

~ Based on 162 written reviews from the US App Store.

What users say

Is Saudi German Health Safe?

Saudi German Health appears safe based on user ratings. AppsHunter Safety Score for Saudi German Health is 96/100.

This assessment is based on 2,703 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.5% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 2,703 App Store ratings for Saudi German Health.

Is Saudi German Health Legit?

Saudi German Health appears to be a legitimate app. AppsHunter Legitimacy Score for Saudi German Health is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

جدة

شارع بن لادن

Response from developer

عزيزي المستخدم ، شكرا لتقييمنا 5 نجوم نحن سعداء للغاية لأنك أحببت تجربة التطبيق . سعداء بخدمتك ورضاك أولويتنا. نرعاكم كأهالينا.

Mr

Higzi

What happened?!

Was great… currently no features and only restricted to calling the general number!!!

جدة

التطبيق لا يفتح حجز موعد

Response from developer

عزيزي المستخدم,نأسف بشدة لسماع تجربتك، ونعتذر عن أي إزعاج. نأخذ ملاحظتك على محمل الجد، ويسعدنا التواصل معك مباشرةً لفهم التفاصيل وحل المشكلة في أسرع وقت ممكن . إذا أمكنك ارسال ايميل على ITSupportMOB@megamind-it.com أو الاتصال بنا مباشرة على (966542780072+) او من خلال التطبيق [Menu > your voice matters] لإعلامنا بما يمكننا القيام به لتحسين تجربتك.

طلب

صورة الأشعة

Response from developer

عزيزي المستخدم ،هناك مشكلة في ظهور صور الأشعة على التطبيق، وجاري العمل على حلها. حاليًا، ننصحك بالتوجه إلى المستشفى لاستلام صور الأشعة مباشرة. نعتذر عن الإزعاج ، سعداء بخدمتك ورضاك أولويتنا. نرعاكم كأهالينا.

Mr

ALEEMUDDIN

Response from developer

Dear user, thank you for your 5-star rating! We are so glad you enjoyed the app experience. We are happy to serve you, and your satisfaction is our priority. caring like family.

البرنامج لا يعمل

البرنامج لا يعمل ويطلب مني اتصل بالمستشفى 😠

Response from developer

عزيزي المستخدم، نعتذر عن أي إزعاج قد تكون واجهته.تم حل المشكلة، ويمكنكم الآن استخدام التطبيق بشكل طبيعي.إذا واجهتم أي صعوبة يمكنك التواصل معنا عبر البريد الإلكتروني على ITSupportMOB@megamind-it.com، أو من خلال التطبيق [القائمة > صوتك يهمنا] ، أو عبر واتساب على الرقم +966542780072 لإبلاغنا بما نقوم به لتحسين تجربتك. نرعاكم كأهالينا.

Worthless App

I can't even login, when i give my file number/phone number or even national id it logs me in another persons account and i can view all of her data, I don't know how come this happens.

Response from developer

Dear user, we apologize for any inconvenience you may have experienced. You can contact us via email at ITSupportMOB@megamind-it.com, through the app [Menu > Your Voice Matters], or via WhatsApp +966542780072 to provide us with more details about the branch where you encountered the issue. Caring like family.

Excellent service

Easy to use

Response from developer

Dear user, thank you very much for your trust and appreciation. We are pleased that you are satisfied with our services, and we wish you continued health and well. caring like family.

👍🏻

Amazing app

Response from developer

Dear user, Thanks for rating us 5-stars. We are so happy you loved the experience. Enjoy using our App and keep supporting us, Caring like family.

Shemy

Good App and Easy to Use

Response from developer

Dear Shemy, thank you so much for your feedback. We are delighted to know that your experience with us was positive, and we are also happy that you enjoyed using the app. We are happy to serve you, and your satisfaction is our priority. caring like family.

طلب

صورة الأشعة

الصحافه

👍

Response from developer

Dear user, thank you for your 5-star rating. We truly appreciate your trust and are delighted that you are satisfied with our services. Wishing you continued health and well. Caring like family.

👌🏻

👌🏻

Response from developer

Dear user, Thanks for rating us 5-stars. We are so happy you loved the experience. Enjoy using our App and keep supporting us, Caring like family.

Good

Good

Response from developer

Dear User , Thanks for rating us 5-stars. We are so happy you loved the experience. Enjoy using our App and keep supporting us,Caring like family.

الشوقية

1

هاني

لم يتم الحجز

Response from developer

عزيزي المستخدم،شكرا على تقييمك و نأسف للإزعاج. يمكنك التواصل مع فريق الدعم من خلال التطبيق [القائمة > صوتك يهمنا> خلل تقني]، أو الاتصال بنا مباشرةً على الرقم (+966542780072) لنتمكن من التحقق من الأمر وحلّه في أسرع وقت ممكن. شكرًا لك على صبرك واهتمامك.

موعد دكتور حسام عقل

الرقبة

Response from developer

عزيزي المستخدم ، شكرا لتقييمنا 5 نجوم نحن سعداء للغاية لأنك أحببت تجربة التطبيق . سعداء بخدمتك ورضاك أولويتنا. نرعاكم كأهالينا.

Ease of Use

Very great app. I am able to make appointments with ease. Also I am able to view medical reports, sick leaves, lab results and all other health related info about me.

Response from developer

Dear User, thank you so much for your feedback. We are delighted to hear that your experience with us was positive, and we are also happy that you enjoyed using the app. We are happy to serve you, and your satisfaction is our priority. Caring like family.

Limited App Functionality and Poor User Experience

When opening the app, it remains stuck on the “Call Hospital” home screen for the past two days, with no other icons or navigation options available. There is essentially nothing the user can do beyond calling the hospital, which makes the app extremely limited and unusable. It is disappointing that there is no help or support option, nor any way to contact the relevant stakeholders. This is particularly surprising for a hospital like Saudi German, where a more functional and user-friendly interface would be expected.
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