Saudi German Health User Reviews

Saudi German Health
Saudi German Health
Saudi German Hospital

Customer Experience

Positive experience64.0% of reviews
Neutral6.4% of reviews
Negative experience29.7% of reviews

~ Based on 172 written reviews from the US App Store.

What users say

Is Saudi German Health Safe?

Saudi German Health appears safe based on user ratings. AppsHunter Safety Score for Saudi German Health is 96/100.

This assessment is based on 2,757 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.5% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 2,757 App Store ratings for Saudi German Health.

Is Saudi German Health Legit?

Saudi German Health appears to be a legitimate app. AppsHunter Legitimacy Score for Saudi German Health is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

UAE login is broken

Unsure what update has come through but the UAE login is broken. Only KSA is available, SGH Dubai isn’t showing up. Can’t book appointments for the past 8 days!

Response from developer

Dear user, We apologize for the inconvenience. Please note that we are aware of this issue and are currently working on resolving it as soon as possible. Thank you for your understanding and patience.

الرياض

ماشاءالله كل شين توب التوب

Response from developer

عزيزي مقبل، شكرًا لتقييمك لنا بخمس نجوم نحن سعداء جدًا بأن تجربتك مع التطبيق كانت مميزة. رضاك هو أولويتنا، ونتطلع دائمًا لخدمتك بشكل أفضل. نرعاكم كأهالينا.

The new update is horrible

For some reason i cannot login with my uae number because it doesn’t give an option for any country other than KSA. This app used to be so good, it’s now become horrible suddenly. I don’t know how i will book and access my records now

Response from developer

Dear user, We apologize for the inconvenience. Please note that we are aware of this issue and are currently working on resolving it as soon as possible. Thank you for your understanding and patience.

Excellent

Excellent Application

Response from developer

Dear Surendra, Thanks for rating us 5-stars. We are so happy you loved the experience. Enjoy using our App and keep supporting us,Caring like family.

Mr Chadwick

Excellent, efficient service so far.

Bad

You have more than 100 Indian and Egyptian software engineers and I can’t book appointment bc you didn’t solve the problem yet ! it’s been more than one month !!!
When I try to book appointment or see results it’s loading forever
Even your employees in the hospital tell us the app isn’t working
Solve your problems !!!!!!!!!!!!!!!!!!!
Show more

Response from developer

Dear Rawan, we apologize for any inconvenience you may have experienced. You can contact us via email at ITSupportMOB@megamind-it.com, through the app [Menu > Your Voice Matters], or via WhatsApp +966542780072 to provide us with more details about the issue you are facing, so our support team can investigate and assist you accordingly. Caring like family.

فاضل الهاشم

العلاج بشكل عام قوي ولاكن كأدارة وتنسيق وموافقات التامين وانتظار الدنيا مبهدله وتحتاج الى مراجعة من المسؤولين تحس ماحد عارف شغله
يعني ابسط الامور يطلب من المريض نفسه القيام بها مع ان الموظفين يقدرو يتواصلو بين يعض ويحلو الامور ولاكن لا توجد رقابة للاسف

Response from developer

عزيزي فاضل, نأسف بشدة لسماع تجربتك، ونعتذر عن أي إزعاج. نأخذ ملاحظتك على محمل الجد، ويسعدنا التواصل معك مباشرةً لفهم التفاصيل وحل المشكلة في أسرع وقت ممكن . إذا أمكنك ارسال ايميل على ITSupportMOB@megamind-it.com أو الاتصال بنا مباشرة على (966542780072+) او من خلال التطبيق [Menu > your voice matters] لإعلامنا بما يمكننا القيام به لتحسين تجربتك.

حائل

العظام

Response from developer

عزيزي المستخدم، شكرًا جزيلًا على ثقتك وتقييمك القيّم. يسعدنا رضاك عن خدماتنا، ونسعى دائمًا لتقديم أفضل تجربة ممكنة لك. نتمنى لك دوام الصحة والعافية. نرعاكم كأهالينا.

App is Simple and easy to use

App is Simple and easy to use

Response from developer

Dear user, thank you for rating us 5 stars We’re thrilled that you enjoyed using our app. Your satisfaction is always our top priority. Caring like family.

Mr

Higzi

جدة

شارع بن لادن

Response from developer

عزيزي المستخدم ، شكرا لتقييمنا 5 نجوم نحن سعداء للغاية لأنك أحببت تجربة التطبيق . سعداء بخدمتك ورضاك أولويتنا. نرعاكم كأهالينا.

Mr

Higzi

What happened?!

Was great… currently no features and only restricted to calling the general number!!!

جدة

التطبيق لا يفتح حجز موعد

Response from developer

عزيزي المستخدم,نأسف بشدة لسماع تجربتك، ونعتذر عن أي إزعاج. نأخذ ملاحظتك على محمل الجد، ويسعدنا التواصل معك مباشرةً لفهم التفاصيل وحل المشكلة في أسرع وقت ممكن . إذا أمكنك ارسال ايميل على ITSupportMOB@megamind-it.com أو الاتصال بنا مباشرة على (966542780072+) او من خلال التطبيق [Menu > your voice matters] لإعلامنا بما يمكننا القيام به لتحسين تجربتك.

طلب

صورة الأشعة

Mr

ALEEMUDDIN

Response from developer

Dear user, thank you for your 5-star rating! We are so glad you enjoyed the app experience. We are happy to serve you, and your satisfaction is our priority. caring like family.

البرنامج لا يعمل

البرنامج لا يعمل ويطلب مني اتصل بالمستشفى 😠

Worthless App

I can't even login, when i give my file number/phone number or even national id it logs me in another persons account and i can view all of her data, I don't know how come this happens.

Response from developer

Dear user, we apologize for any inconvenience you may have experienced. You can contact us via email at ITSupportMOB@megamind-it.com, through the app [Menu > Your Voice Matters], or via WhatsApp +966542780072 to provide us with more details about the branch where you encountered the issue. Caring like family.

Excellent service

Easy to use

Response from developer

Dear user, thank you very much for your trust and appreciation. We are pleased that you are satisfied with our services, and we wish you continued health and well. caring like family.

👍🏻

Amazing app

Response from developer

Dear user, Thanks for rating us 5-stars. We are so happy you loved the experience. Enjoy using our App and keep supporting us, Caring like family.