Savart Gen4 Is a Broken Release – Core Features Non-Functional
After investing significant time and marketing Gen4 as your flagship product, what you have delivered is effectively a **non-functional, zero-value product**. The so-called “upgrade” has completely broken core workflows and left users without even basic support.
Critical features do not work at all. A simple request for **mutual fund advice** fails every single time. Despite there being **no request whatsoever for tax-saving instruments**, the app continues to push unrelated funds. This is not a minor bug — it reflects a fundamental breakdown in product logic and user intent handling.
When these serious issues were reported, your team’s response was to casually ask users to “wait for two days.” That response is unacceptable, irresponsible, and shows a complete lack of ownership for a production release that is clearly not ready for real users.
To make things worse, the **iOS app is currently unusable**, effectively locking out Apple users entirely. Releasing a broken app and then going silent is not how a serious fintech product operates.
Gen4 was positioned as a major leap forward. Instead, it has severely damaged confidence in your product and your team’s ability to execute. I expect **immediate acknowledgment**, a **clear explanation of what went wrong**, and a **concrete timeline for fixes**, not vague assurances to wait indefinitely.
This situation demands urgent action.
Awesome Advisory Team
Unable to login post the upgrade
Great & New Experience to me
Frequent login issues- Australia
Fantastic App
Response from developer
Thanks for your feedback. We truly appreciate it. Happy Investing!
Excellent
Great Returns
There are a few bugs which the team has ensured to fix from time to time which is a great sign. I’ve heard they’re revamping their app and hopefully the experience is even smoother.
Response from developer
Thank you for your continued trust and positive feedback! We're thrilled to hear about your portfolio's performance and your satisfaction with our advice. Your patience and understanding regarding the bugs mean a lot to us, and we’re excited to bring you an even better experience with our revamped app. Here's to achieving greater financial goals together!
Worst service
Trustworthy advices and user friendly app
Excellent
Response from developer
Thank you for your wonderful feedback! We're thrilled to hear that you've had a great experience with our app and staff support. Your recommendation means a lot to us, and we’re committed to helping you achieve your long-term goals. Thank you for choosing us!
Best
Service
Completely satisfied
Response from developer
Thank you for your feedback! We appreciate it. Happy Investing!
Happy With Investment Returns
Great service
The app is okayish, the service is great
Excellent
Response from developer
Thank you for your kind words! We’re glad to hear that our team has been able to support you effectively and answer your queries. We look forward to continuing to help you on your investment journey with Savart.
Review
Response from developer
Thank you for sharing your experience! We’re delighted to hear that your portfolio is doing well with our recommendations. We appreciate your patience with the app’s initial issues and are glad that the improvements have made a difference. We look forward to supporting your investments further!
