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savingspace User Reviews

savingspace
savingspace
Boostworks People Engagement Limited
🛍️ Shopping

Customer Experience

Positive experience5.0% of reviews
Neutral10.0% of reviews
Negative experience85.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is savingspace Safe?

savingspace has mixed safety signals based on user ratings. AppsHunter Safety Score for savingspace is 58/100.

This assessment is based on 51 user ratings, with an App Store average of 2.7/5.

Is savingspace Legit?

savingspace appears to be a legitimate app. AppsHunter Legitimacy Score for savingspace is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Login issues

I’m really disappointed with the login that just failed today. Leaving me with £100s of vouchers that I can access… and concerns that I can’t now transfer the sizable amount of cash back I have in my account. No other way to log in and no support offered in the App. Not great at all!
Anyo74Anyo74

Not as good as it used to be

I previously used this app a lot for Cashback, and it worked really well. Everything tracked and transactions would appear on the statement as pending within a few hours, so it was really easy to keep track of your spending. Recently, the performance has deteriorated and transactions take several days to show as pending and sometimes don’t track at all.
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Cjmar75Cjmar75

No instant reload

Too much hassle. Don’t bother with it.
Royal Navy Submarine ServiceRoyal Navy Submarine Service

Holding back cash without notification

The company takes away £1 for each transfer of cash back to your bank account. Apparently this is hidden somewhere in the terms and conditions but not stated clearly anyway at the point of transferring the cash back each time! Almost conning it’s users out of cash!
Infoman45Infoman45

Horrible UI and spammy

The UI is clunky and not to mention the constant notifications. I know these can be disabled but it’s opt out not opt in and it’s very spammy to have daily notifications.
santan-2santan-2

The app is okay, the system is broken

The actual app works reasonable until it renews credentials and needs website login, but the actual system is very cumbersome and often not worth the hassle.
It takes a week to reload a card and funds only work in shop not for online. Many cards won't allow statement check so you don't know how much is left on the card.
I just loaded £100 on Tesco card and can't use it for online purchases and it takes 5 working days for funds to appear, but I don't know when as it needs a call to check the balance. All for 3% cashback. Is it worth the hassle?
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mkaminski100mkaminski100

Response from developer

Thanks for your review. The app has now been updated to fix bugs and improve the experience. We hope you try again and enjoy saving on the go.

Great

Not sure why there are so many bad reviews but I find this app great. I use it for my weekly food shop and am building up a nice little pot. If there’s anything else I need to buy I always check on here first. I’ve not used any of the offers yet but I have bought loads of vouchers for shopping.
katie3053katie3053

App frozen

After entering my pin and selecting next, the app is still showing a loading. It has frozen and I cannot close it down. What do you suggest I do?
Cal-HalCal-Hal

You can’t pay?!

So there are those really cool offers etc on there. And I selected one, added it to the basket and proceeded to pay by putting in my address, and not one, not two, not three, but several cards from different providers between my husband and myself. And it keeps coming up with “ sorry this didn’t work at this time” or something similar. It also doesn’t save the cards you put in. Only the address!
We are very annoyed at this was a nice deal and we’re looking forward to a treat together.
It’s like someone is waving a treat in front of your nose and saying, here look at it, smell it, but you can’t have it!!
Ps: we tried the online version, and couldn’t get anything to work there either!
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YouMeandI3YouMeandI3

Response from developer

Thanks for sharing your review. We're really sorry to hear that you've been unable to add your payment details and use the offers available to you. We can understand the frustration this would have caused. If you're still experiencing this issue, please get in touch with our customer services team at csdept@peoplevalue.co.uk and they will be able to assist you.

Poor UI

You have to set up the app by confirming the access code. Once setup it should not ask for sending access code again, but this app is a nightmare - you have to setup by confirming the access code everytime you login.
 Moreover it crashes randomly mid-operation.
Average offers.
dgakldgakl

Response from developer

Thanks for your review. We're sorry you had a poor experience using the app. Your feedback has been really useful for us in understanding how to improve the app. The app has now been updated which means you'll no longer experience the issue of having to repeatedly input your access code. We hope you try again and enjoy using the offers available to you.

Suggestions

The app appears to do its job but I note the following: 1. it hung repeatedly when trying to register a card and make a payment (might not be the app of course) 2. It’s easier to quit than go back if you enter the PIN incorrectly, so that could be better 3. A “Back” button would be very helpful. Those things said, I have purchased and M&S digital voucher so I’ll see how I get on with the that.
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MmcshaneMmcshane

Response from developer

Thanks for your review and useful suggestions. We've been working hard to improve the app and have now updated it to fix bugs and improve the experience which includes the addition of 'Back' buttons on pages. We hope you enjoy using the updated version of the app and appreciate any further feedback.

Cashback transfer feature doesn’t work!!!

Cashback transfer doesn’t work. I’ve emailed Customer Service 2 weeks back, they lied the problem was fixed, when it wasn’t. Don’t waste your time with this app! Even submitting this review doesn’t work! I’ve been trying a few times, when you prese “send” nothing happens. 🤦🏼‍♀️
LorycellLorycell

Response from developer

Hi 👋 We're so sorry to hear that you've had a negative experience and can understand how frustrating that would have been. We experienced an isolated issue, that we have now resolved which we believe relates to your account. If that isn't the case and you're still having problems, please get in touch with our Customer Services team who will assist you further.

Freezes

Can't get past the PIN stage during setup as the app freezes or has something off the bottom of the screen which I cannot see or get to to tap.

Useless and uninstalled.
55brianb55brianb

Response from developer

Thanks for sharing your review - this has helped us understand how to improve the app. The issue you referenced has now been fixed with the recent update, and we've also made further updates to optimise the experience. We hope you re-download the app and try again.

Bugs

Full of bugs, and no updates from the dev team in over a year. Please fix the issues.
JoshuaAndrewPaulJoshuaAndrewPaul

Response from developer

Thanks for your review. We've been working hard to improve the app and have now updated it to fix bugs and enhance the experience. We hope you enjoy the new version and appreciate any further feedback.

Needs work

Ok app but experience needs improving. Sometimes has white words on white background so can’t see instructions. Also no way to edit bank card details.
DomB82DomB82

Response from developer

Thanks for your review. The app has now been updated to fix bugs and improve the experience. We hope you enjoy using it going forwards and appreciate any further feedback.

Bit of a waste of time

Got this app as a supposed benefit, from my workplace. Logged on many times, when I was looking to make purchases for Xmas. Bought 1 thing, which was discounted, but was it really?
Came to the conclusion that I could spend hours, days even, and celebrate with small saving, if I went through the palaver of organising gift cards to make my purchase. I suspect every saving found here, could be found elsewhere, with a lot more ease. Deleting it after 2 weeks
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James190treat1James190treat1

Response from developer

Thanks for your review. We're sorry to hear that you feel that the app is a waste of time and appreciate your feedback. The app has now been updated to improve the experience, and we're regularly adding new offers including online discount codes which are quick and easy to use. We hope you re-download the app and enjoy using it in future.

Does not work on iPhone

Hello,

I have tried many times to use this on my iPhone and it’s doesn’t work. It loads the screen to create a pin but so big I can’t see any options and no choice to minimise and turning my phone doesn’t work.
Miss piggy.....Miss piggy.....

Response from developer

Thanks for your review. We're sorry you had a poor experience trying to log into the app. We've now fixed this issue and improved the experience further with the recent update. We hope you try again and enjoy using the app.

Cannot create pin

Next button hidden under the OS lower screen swipe region.
Clearly wasn’t tested at all for ios.
WazgilbertWazgilbert

Response from developer

Thanks for your review - this has helped us understand how to improve the app for our users. We have since fixed bugs and optimised the experience, so this issue should no longer occur. We'd love it if you tried again and we hope you enjoy using the new app.

Doesn’t work

Can’t progress past the create PIN page
S34gerS34ger

Response from developer

Thanks for sharing your review - this has been really useful for us in understanding how to improve the app. We have since updated it to fix bugs and improve the experience. We hope you try again and enjoy saving on the go.

It doesn’t work.

The create PIN page is as far as it works. Can’t contact anyone so deleted the app.
No signal hereNo signal here

Response from developer

Thanks for your review - we're really sorry you had a negative experience and this feedback has been taken on board. We have just updated the app to improve the experience and fix bugs. We hope you re-download the app and try again to enjoy your discounts on the go.