SBS Transit Reviews: Is It Legit?

SBS Transit
SBS Transit
ComfortDelGro Corporation Limited

Customer Experience

Positive experience9.5% of reviews
Neutral10.2% of reviews
Negative experience80.3% of reviews

~ Based on 147 written reviews from the US App Store.

What users say about SBS Transit

Is SBS Transit Safe?

Not enough ratings yet to assess SBS Transit.

Is SBS Transit Legit?

SBS Transit appears to be a legitimate app. AppsHunter Legitimacy Score for SBS Transit is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useful

Accurate bus timing and stop location. Easy and useful

Bug fixes needed

Sometimes works and is accurate, sometimes not accurate making me underestimate or overestimate my traveling time

The worst accuracy time schedule

Can't even get it right after all these years.... when it says 5 minutes sometime it took 8 minutes and sometimes they arrive in 2 minutes....WTH

unable to open the apps

The moment I open the app, it will just close it by itself. Have tried several times uninstalling and installing it but still unable to open it.

Too many bugs and glitches

Too many glitches time changed not even accurate got me late to school/work 10 times because the time keeps on changing and when the bus comes I check my phone and it still says 5 minutes what is this?

Terrible timings

As soon as I got down from my previous bus, I checked the app and it said 8 minutes. When I looked up from my phone after checking the time for my next bus, I see my next bus sailing straight past the bus stop. My previous bus was still there, and my next bus didn’t even stop, probably because the driver couldn’t see me as I was blocked by the bus. I check the app again, and it shows 1 minute, AFTER the bus has already left. It went from 6 minutes to 1 minute in a span of a few seconds, causing me to be late for a very important meeting.

EDIT THE NEXT DAY: I’m waiting at the bus stop patiently, with the app saying 2 minutes. So I get up and stand there waiting for the bus. I wait 5 minutes and recheck the app, it says Arriving. I wait for the bus either my eyes peeled for the bus, and absolutely nothing comes for the next 2 minutes. I check the app again, and it says 10 minutes. So some magic bus just came, arrived and left like a ghost, and now the next bus is coming. So I sit back down, assuming it’s a 10 minutes wait till the next bus comes. 3 minutes later, the bus comes. Now I don’t know whether this was the ghost bus coming late or the the next bus coming early, but thankfully I got on the bus after waiting 13 minutes for 2 buses: magic ghost one and another one.
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bad

the bus app does not accurately tell the time and it has a few errors every time I use it . firstly when I continuously clicked refresh it shows the same timing but I reality it came out earlier. when I clicked nearby bus stops it showed me the wrong one. no matter if I exited the app it kept showing me wrong timings and whatnot. please fix this error
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Raiting

The buses are horrible bad customer service and they still don’t wait for people I was right infront of the door and the shut me out!

The app is garbage too the loading screen loads for a very long time and the timings aren’t even accurate even the slightest once it said 20 mins but it came In about a minute or 2
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Not accurate

Bro one time I saw in this app bus come in 21 min then at the exact moment the bus come. Then another time I got take lrt cuz app say bus come in 30 min. When I in lrt stn I open my phone then see that bus was arriving.

Timing is a lie

I thought that I would make it to my destination on time since I only had to wait 8 minutes but I had to wait for 15 minutes before the bus arrived. This app is not accurate at all.

App crashes

The app crashes when I open it after I updated my IOS software on my iPhone. Tried to delete and reinstall the app but it still crashes when I open it. Please rectify asap.

On a side note. SMRT app is so much better. Hmm I wonder why 🤔

Best App Performance, but very bad UX

Like this app, very responsive.
But the UI and UX not that good, low quality image and hard to use or navigate.

Trust issues

I have trust issues with this app. A few times it says the bus is 10 minutes away but the bus is actually right infront of me. When I refreshed it, it is still at 10 minutes.

Unable to bookmark

The app is pretty user friendly on all aspect except that the bus stop and bus no. couldn’t be bookmarked (or i don’t know how?) while there is a bookmark page in the navigator/menu which is always empty.

Not working

Rubbish app. Even can’t open

Inaccurate timings that waste your time

The inaccurate timing can really mess with your schedule and make you stand in the hot sun waiting for no reason. It’s as bad as it showing as 5mins and frozen at that number when the bus actually takes 15mins to arrive. Recently there’s also an annoying image that pops up whenever you open the app. Please remove it! When you’re trying to commute the last thing you need is a pop-up slowing you down.
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Good improvement

Only bus app that I have been using consistently for years. 4 stars because I don’t like the purple colour scheme and sometimes bus timing is inaccurate but I don’t think it’s their fault because I have compared to other apps and they give the same timing.

Biggest liar

Was late for work and decided to take service 133 as the app shows the bus is reaching in "1 minute time". Apparently it was the longest 1 minute of my life as the bus has not reach even after the 10 minutes mark. Clearly the app is not efficient in telling the bust arrival time. Wasted my time. Highly don't recommend.
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Used to be a handy app but it keeps crashing now

Was always my go-to app to check bus timings but it has been crashing within split seconds after starting the app. Totally unusable right now. Please fix it.

Not a user friendly app

Please remove the map from the home page. It’s useless unless you are seeking a bus route & stops service. For users who had saved their favourites, the map is annoying and redundant. Please add a refresh button for timings for nearby stops or services searched.