SBW User Reviews

SBW
SBW
Savings Bank of Walpole

Customer Experience

Positive experience86.7% of reviews
Neutral11.1% of reviews
Negative experience2.2% of reviews

~ Based on 135 written reviews from the US App Store.

What users say

Is SBW Safe?

SBW appears safe based on user ratings. AppsHunter Safety Score for SBW is 91/100.

This assessment is based on 726 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.0% of ratings point to a safe experience
3.7% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 726 App Store ratings for SBW.

Is SBW Legit?

SBW appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SBW is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Setting up Bill pay is difficult

Trying to set up Bill pay is difficult because next steps are not clear and it freezes part way through the process (when done entering info and looking for next step to save the payee info it freezes)I have to reopen bank ap ad then start over.

Bank

Very good bank

Great! Many years and good people work there I love it

It really easier for me apps on my iPhone. I love it!

Keep up the great job

Since I’ve had my account at savings bank of Walpole. I have help so much more secure that my money is being handled properly in the bank.
Thank you for all your hard work and keep up the great job.

Sincerely,
Melissa Meighy

Great app

Clear, good navigation, concise processes

Best Bank Around!

This is both a review of the app and the bank!

I have been a client of SBW since my first job in 2010. I have never been happier with any other bank (and I’ve moved around and changed banks every so often). The only times I’ve changed to a different, primary, bank, was when I moved because I wasn’t able to figure out how to do my banking with SBW still. That is no longer a factor, and they will remain my one, and only, bank!

When they made the app, it was sort of clunky. Some of it felt weird to use. I must say, this current app is a huge improvement! There’s still some features I want to figure out (like how to save an account to transfer to that is also an SBW account), but the app is easy to use and intuitive for the most part. I just haven’t tried to figure out the same-bank transfer (but easily figured out Zelle).

If you’re an SBW customer, I highly recommend the app! You won’t regret having a little bank in your pocket!
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Like mobile deposit

Helps me save time and a drive

App review

Best banking app ever!!!

Love the bank! The mobile app could use a little work.

The troubles I’ve had are 1) figuring out where Zelle was, so I could set it up (that’s really not clear), and then 2), I think it took me a bit to figure out where the transfer menu was. But Zelle was the hardest one.

Good app

Nice and convenient

Working better

Much faster

Always pleased

Never any problems, everyone is friendly

App

Very easy to get into and use!

Review- thumb print recognition

Re thumb print recognition: The SBW system often says I’ve tried too many times when it the first try.

I tested against my other logs ins, and all the other program are not having issues with recognition.

I’m getting this error frequently.

I adore SBOW

Everything about this bank is wonderful. Dealing with them for anything is so pleasant, the rest of the world should take note & follow their lead. Raena B

App review

I enjoy the convenience of the app but and this is a big BUT it will ghosts between checking and savings switching places without the user realizing it. I was charged a fee due to low finances. I had added money the day before but didn’t realize that my accounts switched places. Therefore adding to my savings instead of my checking. It should ask if I want to swap places. my fee was returned but the app still has not been fixed.
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App

Love this app! Told my non SBW friends they should get an account just to use the app.

Great

Works jgreat

Love my big bank app with my small bank way to go!

This app has everything I want is easy to use and thank you for changing the way we delete payees!

Easy to use

Seems to be an excellent app. Easy to navigate.