Brilliant Banking
Brilliant seamless banking
Convenient
I love the App for its convenience and ease of use.
Top Notch
Love the SC Mobile App. Thanks to being offshore and no access to physical branches, i love that I have access to all my accounts at my fingertips. And I really appreciate all the safety features that the bank has put in place to ensure the privacy and security of my funds!Recommend this app to all my friends and family! 10s across the board 🙌
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Best banking app
Love love this banking app. It’s convenient with all the transactions you can conduct on it and the user experience is flawless. Only suggestion I would give is to allow credit card payments on the app- this feature is only functional on the web platform.
Great App
All my banking needs on my fingertips.
App keeps crashing when opening.
App asks you to update (there is no update in the store) or it crashes repeatedly.
Online services
Amazing service. Up-to-date tech.
Keep up the great work.
Keep up the great work.
Excellent mobile banking service
I’ve used the app for the last five years, it just keeps improving! Keep it up
Improvement
Kindly allow copy pasting to transfer reference field
Editing saved beneficiaries
Would be useful to have a way to edit the beneficiary details if one has made mistake. Eg KES instead of USD account.
Improvement
Kindly allow copy pasting to transfer reference field
Pop up message
I was trying to transfer more than 5m and instead of the pop up message informing me of the limit it just asked me to add a beneficiary. Check into that
Flawless
Stanchart is simply the best!!!!! They are better than all the rest!!!!
Slow and unreliable
Even when it “works” this app is unbearable. Always slow and clunky. More often than not it gives an error message whenever you try to login, send money to M-PESA, make a transfer etc.
Very poor app
Mpesa payments don’t work most of the time. Login doesn’t work half the time
Increasingly buggy
This SC app has deteriorated over the past few months to the point where it’s not user friendly. I started getting constant “unable to process your request” messages about 3-4 months ago for almost all transactions and must repeat almost every step multiple times. Extremely frustrating.
Latest update Menu button now works :)
The latest update has fixed the buy where previously you could not access the menu button with an iPhone 14 Pro Max.
Worst banking App
OTPs hardly ever come on time, so basically the app cannot be reliably used for mobile banking and the bank doesn’t care. Customer service is appalling.
App keeps crashing
Thoroughly disappointed with current version. Keeps crashing can’t even open the app. Bank is unaware of the problem and not addressing the issue. When I can’t even access any of my services.
It’s cluttered with adverts and slow to load
Not the best. Ads are intrusive and hide some of the menu that you actually want to see. Silly opening video needs turning off to speed things up, which you can at least do. This has all the feel of something that was fit for purpose, being damaged through unintelligent afterthoughts. Having said that it does at least function if you can avoid the ads.
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