Doesn’t login
Response from developer
Hi, we're sorry to hear about your experience. Please DM us your details on X (@KCBInKenya) or Facebook (KCB Group) so we can look into it and assist you further. We’re here to help. ^JD
Worst app
Response from developer
Hi, this experience is unfortunate, please share your details and a short description of your experience via dm (X:@KCBInKenya and Facebook: KCB Group) to help us turn this around. ^JD
Customer
Response from developer
Hello, kindly update to the latest app versions and ensure mobile data is used for initial login (WiFi can be used for subsequent App access) and also disable VPNs during activation. If the issue persists, share your details via DM (X: @KCBInKenya, Facebook: KCB Group) for further assistance. ^DK
Unable to login
Response from developer
Hello, apologies for the experience. Do you mean app activation option? ^VM
Unable to login
The Contact us form reports internet connection. Test the app before you release it.
Response from developer
Hi, apologies for the late response. Please confirm if you managed to access the app.







