Horrible app
I can never just access my statements with ease, without constantly reaching out to get it figured out! So annoying!
Response from developer
Hello, kindly click on the link https://onlinebanking.kcbgroup.com and login to access your statement. ^JD
Outdated App
This is such a terrible app. It takes multiple times to open even after entering the OTP code. On top of that once you’re able to access, it is difficult doing basic things such as going through recent transactions, making payouts etc. In such an innovative age it is shameful to see such a big bank have a rather useless application
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Response from developer
Hello, your feedback is extremely valuable, and we acknowledge the issues you've raised regarding app performance. Please be assured that our technical team is actively working to resolve these challenges and improve the overall user experience.^JD
Locked
Most useless app, worked for few months but not anymore. Doesn’t recognise password and won’t let me change.
Works great don’t understand the comments
Good app
Response from developer
Hi, thank you very much for your feedback. ^JD
Junk!
Simply junk and big joke!
No comment.
No comment.
Response from developer
Hi, this experience is unfortunate, please share your details and a short description of your issue via dm (X:@KCBInKenya and Facebook: KCB Group) to help us turn this around. ^JD
