New KCB Mobile User Reviews

Is New KCB Mobile Safe?

New KCB Mobile appears safe based on user ratings. AppsHunter Safety Score for New KCB Mobile is 90/100.

This assessment is based on 120 user ratings, with an App Store average of 4.7/5.

Safety Analysis

90.5% of ratings point to a safe experience
1.2% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 84 App Store ratings for New KCB Mobile.

Is New KCB Mobile Legit?

New KCB Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for New KCB Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t login

This app is a total mess and I think am considering another bank because what the hell as up to now it hasn’t been corrected,

Response from developer

Hi, we're sorry to hear about your experience. Please DM us your details on X (@KCBInKenya) or Facebook (KCB Group) so we can look into it and assist you further. We’re here to help. ^JD

Worst app

Worst mobile banking app.Does not work for IOS.I visited your Hurligham branch to have it fixed and i was told to keep on trying maybe one day it will work once the IOS version upgrade is done.Just pathetic!

Response from developer

Hi, this experience is unfortunate, please share your details and a short description of your experience via dm (X:@KCBInKenya and Facebook: KCB Group) to help us turn this around. ^JD

Customer

The app does not proceed to phone number verification. Proceed button is inactive… is this app working or not ?

Response from developer

Hello, kindly update to the latest app versions and ensure mobile data is used for initial login (WiFi can be used for subsequent App access) and also disable VPNs during activation. If the issue persists, share your details via DM (X: @KCBInKenya, Facebook: KCB Group) for further assistance. ^DK

Unable to login

The *522# doesn’t have the options listed on the app

Response from developer

Hello, apologies for the experience. Do you mean app activation option? ^VM

Unable to login

This new version doesn’t load the login page.
The Contact us form reports internet connection. Test the app before you release it.

Response from developer

Hi, apologies for the late response. Please confirm if you managed to access the app.