Spam All Over
There's no way to manage notifications and Safaricom actively takes advantage of this by spamming you with multiple promotional message. Not very user friendly design.
Profit motivated
The SafariCom agent loaded this app on my phone, rather than the basic Safaricom SIM plus M-pesa version.
Those functions work well so far, it is the other services that I take issue with.
The app is loaded with ‘services’ / micro apps that earn Safaricom money, either by commission or by base charge to be included in the app.
Starting with the letter B, perhaps 20 or so online betting apps, which as a class of applications are known to be harmful to society, addictive, and particularly to people with low income.
There seems no setting to disable classes of these things.
Those functions work well so far, it is the other services that I take issue with.
The app is loaded with ‘services’ / micro apps that earn Safaricom money, either by commission or by base charge to be included in the app.
Starting with the letter B, perhaps 20 or so online betting apps, which as a class of applications are known to be harmful to society, addictive, and particularly to people with low income.
There seems no setting to disable classes of these things.
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Limits
Higher daily limits would be much more convenient
SLOW BUGGY BOGUS NEW MPESA APP
Old app was better in all ways. This one I have to even enter the recipient’s number twice on all the phones .
The Best
The change is noticeable no lags instant transfers.





