My-OneApp

My-OneApp

by Safaricom Limited

74 ratings
1077 reviews
With Ads
💰 Finance
Free
With Ads

Details

  • Released
  • Updated
  • January 25, 2021
  • July 16, 2026
My-OneApp screenshot #1 for iPhone
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My-OneApp screenshot #6 for iPhone
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About

Manage your mobile money transactions with ease. View your balance, send money, pay bills, and buy goods and services quickly. Secure login with biometrics and convenient access to frequent contacts and payment options.

View M-PESA balance
Biometric login
Send money via QR, contacts, or favorites
Pay bills easily
Buy goods and services
Withdraw cash
Buy airtime
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What users say

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+1

What's New in My

5.1.10

July 16, 2026

We're excited to introduce new features and enhancements designed to improve discoverability, security, convenience, and your overall app experience. Secure Home Internet Take greater control of your home network with new security features: Parental Controls to help manage your family's online activity. Screen Time Management (Quiet Time) to schedule internet access. Anti-virus & Anti-phishing Protection to help safeguard against online threats. Journey: Quick Actions → Home Internet → Home Fibre DStv Management via Home Internet Managing your DStv subscription is now easier. Buy new DStv packages. Upgrade your existing subscription directly from the app. Journey: Quick Actions → Home Internet → Home Fibre Roam Like Home Bundles Stay connected while travelling with discounted roaming bundles. What's new: Purchase discounted Roam Like Home roaming bundles directly from the app. Journey: Quick Actions → Buy Bundles → Roaming Bundles Daima Bundles Now Support M-PESA Payments Buying Daima Bundles is now more flexible. What's new: Customers can now purchase Daima Bundles using M-PESA, in addition to airtime. Journey: Quick Actions → Buy Bundles → Daima Bundles Easier Access to Easy Talk & Daima Bundles We've made it quicker to find your favourite bundles. What's improved: Reduced the number of steps required to access Easy Talk and Daima Bundles. Improved discoverability within the Buy Bundles section. Before: Quick Actions → Buy Bundles → Calls & Minutes (3 steps) Now: Quick Actions → Buy Bundles (2 steps) Refreshed Mini App Categories Enjoy a cleaner, more intuitive home screen. What's improved: Updated Mini App Category interface. Better visual experience. Improved discoverability of relevant services. Available on: Home Page Dark Mode Improvements We've fixed issues affecting the Dark Mode experience to deliver improved stability and usability. Shiriki Wallet During Payments Paying is now more seamless. What's new: Shiriki Wallet is now available directly as a payment option during checkout. No need to open the Shiriki mini app first. Journey: Lipa na M-PESA → Payment Method → Shiriki Wallet M-Ratiba at Checkout Setting up recurring payments is now easier. What's new: Customers can now create M-Ratiba recurring payments directly during the payment journey. No need to navigate to the M-Ratiba mini app separately. International Money Transfer (IMT) We've enhanced the IMT experience by introducing the Send to Agent option, giving customers more flexibility when sending money internationally. Additional Improvements General performance enhancements. Bug fixes and stability improvements for a smoother app experience. Thank you for using our app. Update today to enjoy these new features and improvements!

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User reviews

Feels vibe coded

App is just busy with all of the options, items, and navigation. Like some was like “Give me everything right here”.

to the developers credit, things have been improving. Outside of back office/business decisions, I don’t see how this is an improvement over the older mpesa app

Junk

Bring back the old Mpesa app!

It is buggy and ugly

Nothing works as expected and the UI is horrendous. Everyone involved should be ashamed at releasing this to the public

If it’s not broken, don’t fix it

The old MPESA app was working just fine. For some reason, some genius over there at Safaricom thought it’d be “beneficial” to create this new piece of garbage.

The app is incredibly slow, faulty, and is a major inconvenience for daily users.

I’ve reverted to using the USSD code - do not waste your time on this app.
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👎

If there was a negative star, I would give it… based abroad. I have tried numerous time to install and have this working for 3 since it launched..even with the (sic) help of customer service to no avail! Surely Safaricom, y’all can do better! Why do I have to connect to mobile??..turn WiFi Off..ok…Oh no!..you have lost network connection!! Endless loop!! 😡🤬🤬
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Incomplete or missing transaction details

Bug

Issues with reversing or recovering sent payments

Bug

Compatibility problems on certain devices or OS versions

Bug

Requested Features

4 requests

Allow customization of transaction categories

Feature

Improve transaction history and statement viewing

Feature

Provide offline access or data-free usage

Feature

Integrate with other financial apps and services

Feature

FAQ

What does the M-PESA App do?

The M-PESA App simplifies mobile money transactions. It allows you to view your M-PESA balance, send money to contacts, pay bills, purchase goods and services, withdraw cash at agents or ATMs, and buy airtime for yourself or others.

How can I log in and authenticate payments?

You can log in to the app conveniently using biometrics, such as fingerprint scanning or Face ID. This feature also allows you to authenticate your payments securely.

Is the M-PESA App free to use?

The app itself is free to download and use. However, standard M-PESA transaction fees may apply for certain services like sending money or withdrawing cash, as per M-PESA's standard terms and conditions.

What are the main features for sending money?

You can send money easily by scanning a QR code, searching your phonebook, or selecting from your frequent M-PESA contacts. You can also add contacts to a favorites list for quicker access.

How can I pay bills or buy goods and services?

Paying bills and buying goods or services is streamlined. You can select from popular bills, scan a QR code, or choose from your favorite or frequently used bills and till numbers. The app also supports paying small businesses directly to a phone number.