Seamless
All in one with a clean interface
Spam All Over
There's no way to manage notifications and Safaricom actively takes advantage of this by spamming you with multiple promotional message. Not very user friendly design.
Profit motivated
The SafariCom agent loaded this app on my phone, rather than the basic Safaricom SIM plus M-pesa version.
Those functions work well so far, it is the other services that I take issue with.
The app is loaded with ‘services’ / micro apps that earn Safaricom money, either by commission or by base charge to be included in the app.
Starting with the letter B, perhaps 20 or so online betting apps, which as a class of applications are known to be harmful to society, addictive, and particularly to people with low income.
There seems no setting to disable classes of these things.
Those functions work well so far, it is the other services that I take issue with.
The app is loaded with ‘services’ / micro apps that earn Safaricom money, either by commission or by base charge to be included in the app.
Starting with the letter B, perhaps 20 or so online betting apps, which as a class of applications are known to be harmful to society, addictive, and particularly to people with low income.
There seems no setting to disable classes of these things.
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Limits
Higher daily limits would be much more convenient
SLOW BUGGY BOGUS NEW MPESA APP
Old app was better in all ways. This one I have to even enter the recipient’s number twice on all the phones .
The Best
The change is noticeable no lags instant transfers.
One tool that does all
This is actually a massive improvement from the last as it’s all in one place. Definitely future progress as loads of applications and financial tools
Mpesa
It doesn’t allow one to add contacts easily on Mpesa one has has to add it manually which is a bit hectic
Great app
Great app
Awesome App for people in the diaspora
The app is very good especially when someone is not in kenya. Very effective.
Mr
Wow
Ms
Trustful, your money is safe. You receive straight away.
One app
Simple, reliable and fast
k
k
Good so far
The app is great with many great features. The improvement needed is with home internet as I have not been able to reload my account using the button thank you.
Accessible
Am able make transactions easy at any time.
Oneapp
Better than before
Security Features Need Improvement
Given the recent trend in mpesa centered scams, I think there’s a need to lock down the app to curtail logins on second devices; especially with 2 factor authentication to a main device to block logins. I like the convenience of the app; but I appreciate that security could be improved for second devices - as scammers can use the app and an ID no to log in on a second device apart from the main user.
Otherwise, convenient app.
Otherwise, convenient app.
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Easy to use
Easy navigation through the menu and top up.
Only 4 star as the data is expensive
Only 4 star as the data is expensive
What happened!! Got worse
This version got worse. Takes too long to open. And the IOS version sends me to Google play store when there is a notification. Please fix the bugs
