SC Mobile Singapore User Reviews

Name: SC Mobile Singapore
Rating: 4.7 (1136 reviews)

SC Mobile Singapore

Standard Chartered Bank

🌟 Lifestyle

💰 Finance

Customer Experience

Positive experience39.0% of reviews

Neutral1.2% of reviews

Negative experience59.8% of reviews

~ Based on 82 written reviews from the US App Store.

What users say

Summarized from real user reviews of SC Mobile Singapore. Based on 1.1K reviews and a 4.7/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Finance app.

Positive things

👍Best Bank
👍Excellent banking experience
👍Intuitive and easy to use
👍Consistent upgrades and enhancements

Negative things

🐛App crashes and errors
🐛Compatibility issues with newer devices
🐛Unreliable app updates
🤔Complicated UI and navigation
🤔Excessive ads and notifications
🤔Poor customer support experience

Is SC Mobile Singapore Safe?

SC Mobile Singapore appears safe based on user ratings. AppsHunter Safety Score for SC Mobile Singapore is 94/100.

This assessment is based on 1,136 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.8% of ratings point to a safe experience

1.0% of ratings suggest some concerns

4.2% of ratings point to a risky experience

~ Based on 1,136 App Store ratings for SC Mobile Singapore.

Is SC Mobile Singapore Legit?

SC Mobile Singapore appears to be a legitimate app. AppsHunter Legitimacy Score for SC Mobile Singapore is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Mr Foo

Very efficient app and easy to go for it.
In future, multiple currencies will be the best to invest and do hope the authority will give a very good deal

Tom FSP

3 months ago

Response from developer

Thank you for your feedback! It is our pleasure to serve you and we are glad to know that you have enjoyed our digital services. Have a nice day!

i feel very good

i like this bank in Singapore

HHHHHHHHH2025

4 months ago

Forget about SC. Poor app.

I sent multiple “Contact Us” requests and none of them, zero, were registered. I only received notifications that someone will respond in three days. It’s a fake function.

Honestreviewersss

5 months ago

Best Bank

Best Bank so far and offer us a trustworthy service

Nelson Buy the Dip

6 months ago

Response from developer

Thank you for your feedback! It is our pleasure to serve you and we are glad to know that you have enjoyed our digital services. Have a nice day! :)

App fails to launch with Error 2003

I am using the latest version (9.22.0) on a compatible iOS version (iOS 14.0 or later). The app was working perfectly until recently. Now, whenever I try to open it, the app automatically redirects to a security warning page showing Error 2003. This prevents me from logging in or using any banking services. Please fix this security issue urgently.

imuign

7 months ago

Response from developer

We’re sorry to hear about the inconvenience caused. We’ve looked into this - please try installing the latest version of SC Mobile from the App Store and try again. If the issue persists, do reach out to us at +65 6747 7000 and we’ll be happy to assist.

Lousy

They make it so complicated to use the support and help functions. So many hoops to jump through. Also hard to waive credit card fee, switch to DBS or Amex instead.

C@y0z

a year ago

Some improvements please

Overall intuitive to use. But 1. Wish I could delete/close some fc check&save ac and fcy securities settlement ac which I don’t use anymore/ regularly or at least let me hide them. 2. If used Chinese (translation) as the app language it could cause some functional problems. E.G equities trading. 3. No way to contact SC sg except calls for technical issues.

SC🐏

a year ago

Response from developer

Hi, Thank you for your feedback. We are sorry to hear that your experience on our app was less than ideal. We have noted your feedback and will work on improving your digital banking experience with us. If you'd like to reach out to us separately, you may do so via the chat function on our website or call us at +65 6747 7000.

MR

Thank you Standed Chartered you are an excellent bank 👍

G.Gill

a year ago

Credit card annual fee

It has been waived . Thank you

Chin-National Day Boy

a year ago

Cannot update new version

Not sure why but app can’t be updated and I have no access on everything

Tianfe

a year ago

無法綁定applepay

聯繫客服團隊檢查了卡片一切正常還是無法綁定體驗太差了

mhpkfs

a year ago

Massive Improvement

Beginning 2025… there has been consistent upgrade and enhancement. Appreciate the effort being put in by SC to take this to next level.

Bznonkk

a year ago

Response from developer

Thank you for your feedback on SC Mobile, and it is valuable to us. We are glad that you are enjoying the refreshed app features!

Spams you with notifications

Despite turning off notifications in the app, it still constantly spams me with pointless “market insights” that I neither want nor need.

jonboon

2 years ago

草台班子

从来没用过这么烂的银行app，难道连抄都不会吗，就因为这个烂app，我都想销户了！

aadd12654

2 years ago

Unauthorised transactions

Had unauthorised transactions in my account a year ago and SCB has not commenced investigation nor refunded the amount and overseas transaction fee to date. Had contacted them through their hotline but they denied the existence of the transaction even though it is clearly stated in my account statement / transaction history.

John00982

2 years ago

Response from developer

We are sorry to hear about your service experience. Thank you for taking the time to provide us with feedback on SC Mobile/SC Online Banking. To help us understand your concerns better, please contact us via the online chat on our website/SC mobile.

Get rid of the adverts

I just want to see my bank balance and make transfers. I don’t want to see products.

Google Contacts user

2 years ago

Mine field of warnings and errors

App is full of maintenance notices, fraud warnings, spams notification

Equities area is very slow and have been giving error to load for a week.

Bznonkk

3 years ago

Services

I like how all the services I want to access are incorporated in the mobile device.

JenV-Bru

3 years ago

Response from developer

Thank you for sharing your feedback on SC Mobile. It is valuable to us and we will take it into consideration as we continue to improve our digital banking experience for our clients. If you would like to share more in detail with us, please feel free to connect with us via the chat function on our website or via SC Mobile.

Horrible and lacks basic usability and common sense

Very hard to find any features such as card management etc..and i keep finding one or the other issue more in use it..best one was - app was showing more $$ than i had but fail when i make any transaction or transfer…the new one is - when i try to make local transfer it asks to validate the transaction by approving while i am in the app and no pop up comes..so how do you approve when the current screen is blocking or you abort current transaction. does someone really tests these apps ?

Manoj PB

3 years ago

Response from developer

Thank you for taking the time to provide us with feedback on SC Mobile/SC Online Banking. To help us understand your concerns better, please contact us via the online chat on our website/SC mobile.

Unacceptable

This app operates at an unprofessional standard and is becoming ridiculous. Every upgrade loses my id forcing me to re-register. Information takes 3 hours to update. The last update is just crashed. This app gets one more chance before I change banks

Jakanax