SC Mobile Singapore User Reviews

What users say

Top reviews

Mr Foo

Very efficient app and easy to go for it.
In future, multiple currencies will be the best to invest and do hope the authority will give a very good deal

i feel very good

i like this bank in Singapore

Forget about SC. Poor app.

I sent multiple “Contact Us” requests and none of them, zero, were registered. I only received notifications that someone will respond in three days. It’s a fake function.

Best Bank

Best Bank so far and offer us a trustworthy service

App fails to launch with Error 2003

I am using the latest version (9.22.0) on a compatible iOS version (iOS 14.0 or later). The app was working perfectly until recently. Now, whenever I try to open it, the app automatically redirects to a security warning page showing Error 2003. This prevents me from logging in or using any banking services. Please fix this security issue urgently.
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Lousy

They make it so complicated to use the support and help functions. So many hoops to jump through. Also hard to waive credit card fee, switch to DBS or Amex instead.

Some improvements please

Overall intuitive to use. But 1. Wish I could delete/close some fc check&save ac and fcy securities settlement ac which I don’t use anymore/ regularly or at least let me hide them. 2. If used Chinese (translation) as the app language it could cause some functional problems. E.G equities trading. 3. No way to contact SC sg except calls for technical issues.
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Response from developer

Hi, ​ Thank you for your feedback. We are sorry to hear that your experience on our app was less than ideal. We have noted your feedback and will work on improving your digital banking experience with us. If you'd like to reach out to us separately, you may do so via the chat function on our website or call us at +65 6747 7000. ​

MR

Thank you Standed Chartered you are an excellent bank 👍

Credit card annual fee

It has been waived . Thank you

Cannot update new version

Not sure why but app can’t be updated and I have no access on everything

無法綁定applepay

聯繫客服團隊檢查了卡片一切正常還是無法綁定體驗太差了

Massive Improvement

Beginning 2025… there has been consistent upgrade and enhancement. Appreciate the effort being put in by SC to take this to next level.

Spams you with notifications

Despite turning off notifications in the app, it still constantly spams me with pointless “market insights” that I neither want nor need.

草台班子

从来没用过这么烂的银行app,难道连抄都不会吗,就因为这个烂app,我都想销户了!

Unauthorised transactions

Had unauthorised transactions in my account a year ago and SCB has not commenced investigation nor refunded the amount and overseas transaction fee to date. Had contacted them through their hotline but they denied the existence of the transaction even though it is clearly stated in my account statement / transaction history.
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Get rid of the adverts

I just want to see my bank balance and make transfers. I don’t want to see products.

Mine field of warnings and errors

App is full of maintenance notices, fraud warnings, spams notification

Equities area is very slow and have been giving error to load for a week.

Services

I like how all the services I want to access are incorporated in the mobile device.

Horrible and lacks basic usability and common sense

Very hard to find any features such as card management etc..and i keep finding one or the other issue more in use it..best one was - app was showing more $$ than i had but fail when i make any transaction or transfer…the new one is - when i try to make local transfer it asks to validate the transaction by approving while i am in the app and no pop up comes..so how do you approve when the current screen is blocking or you abort current transaction. does someone really tests these apps ?
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Unacceptable

This app operates at an unprofessional standard and is becoming ridiculous. Every upgrade loses my id forcing me to re-register. Information takes 3 hours to update. The last update is just crashed. This app gets one more chance before I change banks