Stuck on mute
It’s Stuck on mute. Not saying on the text just scanned.
Product works horribly
I have tried unsuccessfully to get help on two things.
(1) First I can’t get rid of the question mark in the middle of the screen . They keep telling me the same thing. To delete and redownload but all it does it redownload the already purchased app. There is no way to get rid of that.
They need to make the app update-able from within the already downloaded app.
(2) The scanner only works on large print fonts. it has to be the exact size to work effectively.
Note: So in essence i wasted my money on this crap product.
(1) First I can’t get rid of the question mark in the middle of the screen . They keep telling me the same thing. To delete and redownload but all it does it redownload the already purchased app. There is no way to get rid of that.
They need to make the app update-able from within the already downloaded app.
(2) The scanner only works on large print fonts. it has to be the exact size to work effectively.
Note: So in essence i wasted my money on this crap product.
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Misleading
Be aware that the app cannot connect to Desktop. Nor can you connect to Word on your mobile devices - the marketing is very misleading. The app is also very flaky and requires regular restarts. It’s editing functionality is basic. The pen itself works well.
The App is BROKEN!
I’m sure from some videos you guys know the potential on how GOOD a product like this CAN be. But as the old saying goes, if it’s too good to be true, it MOST likely is.
I have a 2021 iPad Pro running the latest iOS version as of the time of this review (iOS 15.5), it’s connected to the internet, and when I tried to pair the Scanmarker Air with this app it straight up FAILS and gives me the following error:
“Internet connection appears to be offline, check your connection and try again”
I ALREADY AM CONNECTED TO THE INTERNET! I needed to, to download and install the app. As with previous negative reviews I KNOW they’ll put in some ***generic apology*** response. But DO NOT BUY THIS PRODUCT! I’m going to try the scanmarker reader. But if it gets me the SAME result as this product, I’ll do everything in my power to let folks know to consider buying another product.
I have a 2021 iPad Pro running the latest iOS version as of the time of this review (iOS 15.5), it’s connected to the internet, and when I tried to pair the Scanmarker Air with this app it straight up FAILS and gives me the following error:
“Internet connection appears to be offline, check your connection and try again”
I ALREADY AM CONNECTED TO THE INTERNET! I needed to, to download and install the app. As with previous negative reviews I KNOW they’ll put in some ***generic apology*** response. But DO NOT BUY THIS PRODUCT! I’m going to try the scanmarker reader. But if it gets me the SAME result as this product, I’ll do everything in my power to let folks know to consider buying another product.
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A poor design and disappointing user experience
Scanmarker like to tout themselves as ‘leading the market’ in these line scanning solutions. At the same time, I can tell that they couldn’t care less about their users (at least not the ones with Apple devices). Their applications for iPadOS and iOS are badly designed visually, with elements jumbled at the corners and going off screen. The workflow design of the applications is very poor, as is the integration with other applications and other parts of the OS. You can only scan to the Scanmarker application itself, and then only share to a three third party cloud storage providers (not even iCloud). Scanmarker and Topscan should be ashamed of themselves for placing this atrocity on the App Store. Pull your socks up and make something decent that leverages the technology that Apple has made available to us.
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Pleased to have split view on iPad now
Thanks for responding to the feedback.
Response from developer
Hello Check our latest version. It does support all these features.
Does not work on IPad
I scan and nothing every appears in the ap
Response from developer
Hello Sorry to hear of your unsuccessful experience. Feel free to contact us at contact@scanmarker.com and we will sorted out what might be the problem.
So far ok
It works well enough but is tricky about different fonts and messes up a lot of words. Though I don’t need it in a daily basis as of yet I feel sure that this will be helpful and a real time saver considering I have adhd and slow typing skills when I go off to college.
Response from developer
Thank you for your review. You'll be glad to hear we are developing a beta version available with improved editing tools such as font size also we will offer a new section for assistive learning and learning disability. You'll not be disappointed.
University
Génial ! La configuration sur mon mac et son mon iPhone a très bien été.
Je doutais vraiment de l’efficacité de cet appareil, mais je suis agréablement surprise de son efficacité.
Je vais me sauver énormément de temps en retranscription.
Julie - Canada
Je doutais vraiment de l’efficacité de cet appareil, mais je suis agréablement surprise de son efficacité.
Je vais me sauver énormément de temps en retranscription.
Julie - Canada
Not working
My Scanmarker is turned on and connected to Bluetooth but the app still will not connect to my scanmarker
Good scanner, too few share options
Scanner works well enough and as expected based on other reviews. Also works well without Cloud processing (device in Airplane mode). This is big for me as I would use to scan “notes” while reading on a plane. The biggest drawback is that the app’s Share function only exports as an email attachment, to Dropbox, and to Google Drive. At minimum please add Evernote support and the clipboard (!). Better yet, implement the iOS system share sheet so text can be sent to many other installed apps and services by the user. This improvement would be 4 stars for sure from me, maybe 5.
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Response from developer
Hello Thanks for your review. We are not updating to a beta version including all these options.
Love It!
This pen works great for me. Most (not all) of the mistakes are because I’m not holding the pen right or going to fast or too slow. Not concentrating like I need to be. The support was absolutely awesome! They called me when I had a problem and even found the problem, that was on my computer and fixed it. I can’t say enough good about them.
Bill
Bill
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Air 7 scanner / app
I think that the air 7 and the app are really good, is would not say the accuracy is 100% but maybe 85% could improve but it’s already good enough as it rarely makes errores.
Disappointing
I have to continuously delete and re scan text if I can scan more than a line. The chronology mixes up with the second line of text first. Extremely frustrating and time wasting. It occasionally pauses with "scanning" appearing at the bottom of the screen with no output. A delete command to erase the last scanned text is drastically needed, word by word is just another time waster.
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Ok but could be better
This is a good app but it would be helpful if there was an 'undo' function that allowed you to press one button to delete a scanned section immediately after it's scanned. The current function of the undo button appears to only work if you manually type something in.
Please change this as it would be much more efficient.
Please change this as it would be much more efficient.
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