ScanSnap Home：Scan・PDF・OCR User Reviews

Name: ScanSnap Home：Scan・PDF・OCR
Rating: 4.8 (1493 reviews)

ScanSnap Home：Scan・PDF・OCR

PFU LIMITED

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience40.3% of reviews

Neutral11.7% of reviews

Negative experience48.1% of reviews

~ Based on 77 written reviews from the US App Store.

What users say

Summarized from real user reviews of ScanSnap Home：Scan・PDF・OCR. Based on 1.5K reviews and a 4.8/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

🚀Speedy and fast scanning
👍Compact and quiet design
💡Ability to name files during scanning

Negative things

🐛Connectivity issues with older scanner models
🐛Difficulty setting up and connecting to the app
🐛Lack of landscape mode support on iPad
🐛Limited scan output formats

Is ScanSnap Home：Scan・PDF・OCR Safe?

ScanSnap Home：Scan・PDF・OCR appears safe based on user ratings. AppsHunter Safety Score for ScanSnap Home：Scan・PDF・OCR is 96/100.

This assessment is based on 1,493 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience

1.1% of ratings suggest some concerns

4.3% of ratings point to a risky experience

~ Based on 1,493 App Store ratings for ScanSnap Home：Scan・PDF・OCR.

Is ScanSnap Home：Scan・PDF・OCR Legit?

ScanSnap Home：Scan・PDF・OCR appears to be a legitimate app. AppsHunter Legitimacy Score for ScanSnap Home：Scan・PDF・OCR is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Love my ScanSnap

I’ve been using my ScanSnap iX100 for probably 15 years now and although the software app has changed my workflow hasn’t. I love the fact I can come home with receipts or items I want to store and just open the scanner and go, the files go straight to my Dropbox or other designated place of storage - Job done.

marval.uk

8 days ago

great little mobile scanner

Impressive lightweight fast scanner. Would be 5 star if scanner can remember to reconnect to different wifi networks. I had to remove the scanner then add it again for it to reconnect each time.

Huckleberryfriend

a month ago

Response from developer

Thank you for taking the time to provide feedback on ScanSnap home for Apple and ScanSnap products. To better address your concerns, please search for “PFU RICOH Global Support contact” on Google and contact the Technical Assistance Center, located in your region. We look forward to hearing from you!

schon toll

Hab den neuen scan snap iX 2500 und bin sehr zufrieden.
Verbindung der App sowohl über Router als auch alternativ über Wifi direct möglich.
Kein Papierstau, die blätter werden sehr schnell durchgeschleust, beidseitig oder einseitiges lesen einstellbar.

Marko1-2-3

a month ago

Schnell aber Stau

Ich hatte mich so gefreut, endlich mehr Seiten und schneller scannen als mit den Multifunktionsgeräten. Nun aber: Dünnes Papier - schwierig. Dickeres Papier - schwierig. Briefe, die ordentlich entfaltet wurden: praktisch unmöglich. Mehrere Seiten: verkrumpeln im Einzug. Meine Lösung ist momentan dann, die Seiten in einem Affenzahn hinterherzuschieben. Versage ich, kann man wieder von vorne anfangen. Ich kann mir die Papierdicke meiner Briefe nicht aussuchen und wir reden hier auch nicht von Luftpostbriefpapier. Schade, viel Geld und es kostet viele Nerven

dasnervt!

a month ago

it never connect !

why make it simple when you can complicate ?

EN1963

a month ago

Scan snap

First time it connected but after that no spent my hole day trying to figure out but nope

Barrett M 23

2 months ago

Umständliche Bedienung, kein „Profil kopieren“, kein Scan to NAS

Ich empfinde das als Umständliche Bedienung. Ich finde keine Möglichkeit, ein Profil zu kopieren (Einstellungej für eine Cloud kopieren für eine andere Cloud). Ich finde kein „Scan to NAS“. Oder finde nur ich das nicht?

Drulmer

3 months ago

Instabil

Ix1600 lief bis zum Update einwandfrei - jetzt funktioniert er nur wie ein Blinker mit dem Handy - „ geht - geht nicht - geht „ das ist sehr enttäuschend - vermutlich echt ein Beispiel für verschlimmbessert 🤷🏼‍♂️ muss jedes Mal neu initialisiert werden, dann mit etwas Glück und vielfachem an und ausschalten geht er mal - wenn es funktioniert, ist es gut. Aber so werde ich wohl mal bei den Mitbewerbern vorbeischauen … da habe ich keine Lust zu …jedesmal vor einem Scanvorgang das Handy neu zu initialisieren ..

User 084

3 months ago

Horrible documentation and almost horrible Program

This doesn’t have to be this complicated and this buggy full of bugs. Some stuff works some stuff doesn’t if you have scans from the previous app good luck being able to see all of them or some of them. This is ready ridiculous. Can’t get two users on the same computer using this and sharing the same storage sub directory for the scans. I’m sure you can’t do a whole lot better by the way I’m not a beginner.

Samir Mavrakis

4 months ago

Response from developer

PFU - A Ricoh Company would like to investigate the issue you’ve been experiencing. Please visit our website below and contact our Technical Assistance Center based on the region where you’re located. We look forward to hearing from you! https://www.pfu.ricoh.com/global/scanners/contacts/

Keine Verbindung zum Handy

Bekomme leider keine Verbindung zu meinem scansnap ix 1600, schon mehrfach deinstalliert und wieder installiert aber leider ohne Erfolg, Scanner ist im WLan und kann von jedem Rechner benutzt werden nur vom Iphone funktioniert es nicht. Verwende ein IPnone 16 Pro mit IOS 26.4

A.K.520

4 months ago

Works great

Apps works great and hopefully in the future there would be Apple Shortcuts integration

cocorooco

5 months ago

Does not support ix500

I deleted the old ScanSnap app that worked with the ix500 thinking this new app would be better to find it isn’t even supported. So now cannot even use the scanner from my phone anymore. Please bring support to the ix500.

lifeinfusion

6 months ago

色々と痒いところに手が届かない

ワンタップで設定変えられるらしかったのでものすごく便利になると思ったけど、そんな言うほど細かくカスタマイズできない…明るさとかコントラストみたいなのも、プロファイルで指定して設定保存できればよいのですが…（どうやら古い機種では出来ていたようですが）

また、外部サイト経由でのアカウント認証時（ドライブに繋ぐ時など）は初回設定を誤ると保存フォルダの指定ができなくなります。ヘルプに載っていないエラーコードが出てきましたが、Google側のサードパーティアプリ接続設定を消したりアプリ初期化したりして何とかなりました。

初回インストール時、言語設定によっては確認を求められるPDFへのリンク先が切れてたりする。読まれるのは想定されてないのかな…？Windows版アプリでもソーシャルログイン時に居住地として日本が選べなかったり…

snatchysnatch

6 months ago

Response from developer

この度はコメントをお寄せいただき、誠にありがとうございます。保存先の変更や、ソーシャルログイン時に居住地に日本語が表示されない件につきまして、ご不便をおかけしており、誠に申し訳ございません。詳細な設定状況などを確認のうえご案内させていただきたく、弊社イメージングサービス＆サポートセンターにて状況を確認させていただきたいと存じます。大変お手数をおかけしますが、以下のお問い合わせフォームからご質問をご送信ください。 https://www.pfu.ricoh.com/registration/ssseries/after-contact/form.html 今後ともご愛顧のほど、よろしくお願いいたします。

Does not support iX500

The older ScanSnap app worked flawlessly for my needs, but this new app does not support my scanner model. It has now become a useless giant paperweight.

UselessPaperweight

6 months ago

Intentionally removing functionality

This garbage app intentionally doesn’t support any prior scanner they have produced but then they go ahead and remove “ScanSnap Connect” from the App Store which is needed to access scanners like the ix500. ScanSnap connect still works and if you purchased it in the past, go find it in your purchased apps to redownload. Just a matter of time before this app gets removed too.

PhyreMe

6 months ago

Scansnap has worked for years. No more

New app and suddenly my older model scansnap is a paper weight

AnnoyedLJD

7 months ago

Greatly improved app

The latest update of this app is far superior to the previous version. The portable iX100 scanner does a great job of producing high quality images quickly. But the previous app often had difficulty connecting with the scanner. That has been resolved with this version.
Tip: If you normally use a VPN on your device, it has to be turned off before connecting to the ScanSnap.

ASOK_1

9 months ago

Response from developer

Happy to hear you’re enjoying the new update! If you ever have questions or concerns, feel free to reach out. Please go to the link below and contact the Support group in your region. https://www.pfu.ricoh.com/global/scanners/contacts/

Too complicated, no landscape, very stupid.

I first tried this app a year ago and was amazed that there is no landscape mode. Seems to be a minimum requirement for iPad. A year later and still no landscape. Very stupid developer!!!!! I suggest you stay with the old app although now they say it will not be supported after Oct 25. This seems to work ok if you only connect directly. A year ago I tried to connect through hotel Wi-Fi and the result was a completely bricked ScanSnap, had to wait until I got home to reset everything.

And, again — no landscape mode? Very stupid!

jwilli01

9 months ago

Response from developer

Thank you for sharing your feedback. Landscape mode is available for iPads, Android and ChromeOS. For Technical assistance, please reach out to Ricoh’s Customer Advocate at the email below. If you are located outside of the US, please visit our website and contact our Technical Support Center based on the region where you’re located. We look forward to hearing from you! Customer_advocate@pfu-us.ricoh.com https://www.pfu.ricoh.com/global/scanners/contacts/