ScentArea User Reviews
Customer Experience
~ Based on 95 written reviews from the US App Store.
What users say
Summarized from real user reviews of ScentArea. Based on 161 reviews and a 1.3/5 average, it highlights the 5 positives and 14 negatives reviewers mention most about this Lifestyle app.
Positive things
- ✅Easy to use once properly set up
- 🎛️Allows remote control of diffuser settings
- ⚙️Customizable oil levels and spray duration
- 📱AP mode connection alternative available
- 🔧Can adjust important device parameters via app
Negative things
- 🐛Persistent WiFi connection failures
- 🔄App frequently logs out unexpectedly
- 💾Loses custom device names randomly
- 🚫Device shows offline despite being powered on
- ⏳Extremely difficult initial setup process
- 📲Requires phone number and personal data collection
- 🔌Requires WiFi connection to function properly
- ❌No clear instructions or documentation
- 🔐Poor security practices (asks for WiFi passwords)
- 📉Outdated UI design from 1980s
- ⚠️Unreliable after app reinstallation
- 🆘Unresponsive customer support
- 🔋App freezes and becomes unresponsive
- 🔗Inconsistent connection between multiple devices
Is ScentArea Safe?
ScentArea does not appear safe based on available data. AppsHunter Safety Score for ScentArea is 30/100.
This assessment is based on 161 user ratings, with an App Store average of 1.3/5.
Safety Analysis
~ Based on 161 App Store ratings for ScentArea.
Is ScentArea Legit?
ScentArea appears to be a legitimate app. AppsHunter Legitimacy Score for ScentArea is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Keeps crashing and forgetting the data I have inputted
App is trash!! Keeps telling me to connect to WiFi and I’m on WiFi. No guidance at all!
What idiot app developers created this garbage. This has got to be worse app in the world! I can’t believe Apple allows this trash.
The machine can be running and yet the app refuses to turn on and connect to the machine so that I can make adjustments. It keeps saying device offline even when the device is actually running. App hasn’t been upgraded since I first downloaded it a few years ago.
Will not connect to WiFi
Erase this app if you don’t have good service! App is freezing
It tries to use wifi but won’t connect. Bluetooth might be way to go. (Hint, hint… )
They need a negative star option. Just remove it and save people from headaches.
I cannot get the app to connect with my wifi! The settings on the diffuser is to difficult to change without the app! Please update your app to work or change the way you manually set the diffuser!!
Update: if ever you can’t find the machine listed in your WiFi list, push the “up” button until you hear the 4 beeps. It resets something, but shouldn’t reset all of your presets, thank god! First, it’s hella sketch that it asks for your phone #. They use it to text you a code, needlessly. They also ask you to put in your WiFi password. No way. You can set this up just like you set up an Amazon Echo. First thing is to make sure you set it to your local time and day (it uses 24hr mode). Then hold the “up” button on the machine until you hear 4 beeps, then go to your WiFi networks and select the one that just popped up. They give you the default password in the instructions. Go back to the app and select “ap mode.” You should now be able to do *most* things (they won’t let you change the pic w/o being connected to WiFi…). I’ve been able to change all of the important settings: the volume of oil, how much I started with, how many mL/hour, how long it releases, and how long it pauses. You absolutely can do all of this from the machine, too. (And for the folks that paid more than a hundred bucks, get thee to aliexpress, asap. And for really good, authentic scents try scentfluence. I don’t work for either, but I did the leg work, so I’m sharing. Most importantly, DO NOT PUT YOUR WIFI PASSWORD INTO THIS APP. And if you have a Google voice number or something like that, all the better so you don’t have to use your real one. Good luck!
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The app allows you to set oil levels and name scents. It is missing a few features that would be nice to haves. I have 3 units hooked up and use the app during every refill. Would love if there was push notification when time to refill.
I totally agree with you. I can’t even scan the barcode.
I can’t even get the app to connect to my wi fi.
Unable to connect to my DaVinci360. Wish I had know before buying. Please update the app so that it is functional.
App doesn’t work and have no way to unlock to make manual changes. Will not sign into WiFi after an entire week of trying. DO NOT BUY THIS MACHINE
Trying to connect devices to this app is ruthless. The app never wants to connect to the internet. Machine is not user friendly so using the app is preferable.
I can control it from everywhere
I have been trying to get this app to connect to my device off and on for two weeks. It makes me reconfigure the network everytime I want to use it to control my device. Sometimes I get lucky and it actually works… 100 percent of the time it wont just link the app to the device like my other device apps do.. alexa, airpods, fridge, photo center etc. 10% of the time after trying for 20 minutes it will actually work. Please fix this
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Gave up after trying multiple times to connect my equipment to the network.
For an very expensive machine the App does not work at all . Do disappointed by the support or lack of .
