App isn’t working
Great product but app isn’t working. I’ve deleted and redownloaded it 3-4 times now and still wont let me log in
App is bad
Product is good but the app is clunky and not user friendly at all!! Will probably go with a different product next time just because of this.
Non-working App
The app found the device in the Bluetooth setting but asks me to log in again and then does not recognize my password. In the WiFi setting it just circles, never finds my device. Deleted and reloaded the app, and nothing.
No “forgot my password”
The password just got set up, then it kicked me out. I must not be remembering it right, but now it won’t open and no matter how many times I try, it won’t prompt me to create a new password or a forgot my password option. The app is useless to me now. I had it for five seconds.
The product is great, the app is not so good…
We love the Scentify diffuser. This rating is only for the app. It’s almost like they just plopped an app out there, just to have one. Pura app is wonderful. But, hoping Scentify gets this app updated to the times :)
App doesn’t work
Made and account and is unable to log in or connect , because it keeps saying password is incorrect. The app is useless and I’m deleting it !!!
Love my settings
Set up was easy, smells great, and saves me $& by scheduling the intensity & time to when I am actually home.
Custom settings do not work
Whenever I create a schedule for my diffuser I select the “grade”option in the app but it automatically switches to the “custom” time setting whenever I close and reopen the app. This stops my diffuser from dispensing as much of a scent as I’m desiring.
Password issue
Password is 8888. It's in the instructions manual. You can modify it. App still need some improvement
Scentify not connecting to Bluetooth
I can’t get the password to go in, but it’s not allowing me to reset the password. I’m not sure what to do at this point. It operates when I plug it in but when I try to put the other one into identified, it keeps saying my password is wrong, but it never offers me a chance to fix
Good app
Very easy to use
Makes my office smell amazing
This diffuser and app work great. It was easy to set up and the controls are simple to use. I love being able to schedule it during office hours. The scent smells so good in my office and creates a really nice atmosphere.
Amazon
Excelente 👏
Great app.
Magnifico y facil de usar.
Great app
Estoy completamente enamorada de los productos Scentify. Son tan adictivos que cada vez que tengo visitas, mis familiares y amigos me llenan de elogios por los maravillosos olores que hay en mi casa. Me encantaría tener todos sus productos para que mi hogar siempre huela delicioso.
Great Bluetooth feature
So easy to use the Bluetooth feature for my plugin!
Can’t create an account or connect device
I don’t understand. I can’t set anything up. I tried connecting the device and creating an account and it’s impossible! Piece of trash!
Won’t connect
I need the blue tooth capability to customize around my pets and it won’t connect. Sending back
No longer works
It was working until the update. Now I can’t login or even sign up. Too expensive to be this unreliable
Stopped with iPhone 17
The app worked pretty good with my iPhone 16. iOS 17 and iPhone 17 it stopped connecting despite finding the device. Waiting on a repair.
