Scentify User Reviews

Customer Experience

Positive experience47.4% of reviews
Neutral5.3% of reviews
Negative experience47.4% of reviews

~ Based on 19 written reviews from the US App Store.

Is Scentify Safe?

Not enough ratings yet to assess Scentify.

Is Scentify Legit?

Scentify appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Scentify is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Custom settings do not work

Whenever I create a schedule for my diffuser I select the “grade”option in the app but it automatically switches to the “custom” time setting whenever I close and reopen the app. This stops my diffuser from dispensing as much of a scent as I’m desiring.

Password issue

Password is 8888. It's in the instructions manual. You can modify it. App still need some improvement

Scentify not connecting to Bluetooth

I can’t get the password to go in, but it’s not allowing me to reset the password. I’m not sure what to do at this point. It operates when I plug it in but when I try to put the other one into identified, it keeps saying my password is wrong, but it never offers me a chance to fix

Good app

Very easy to use

Makes my office smell amazing

This diffuser and app work great. It was easy to set up and the controls are simple to use. I love being able to schedule it during office hours. The scent smells so good in my office and creates a really nice atmosphere.

Amazon

Excelente 👏

Great app.

Magnifico y facil de usar.

Great app

Estoy completamente enamorada de los productos Scentify. Son tan adictivos que cada vez que tengo visitas, mis familiares y amigos me llenan de elogios por los maravillosos olores que hay en mi casa. Me encantaría tener todos sus productos para que mi hogar siempre huela delicioso.

Great Bluetooth feature

So easy to use the Bluetooth feature for my plugin!

Can’t create an account or connect device

I don’t understand. I can’t set anything up. I tried connecting the device and creating an account and it’s impossible! Piece of trash!

Won’t connect

I need the blue tooth capability to customize around my pets and it won’t connect. Sending back

No longer works

It was working until the update. Now I can’t login or even sign up. Too expensive to be this unreliable

Stopped with iPhone 17

The app worked pretty good with my iPhone 16. iOS 17 and iPhone 17 it stopped connecting despite finding the device. Waiting on a repair.

So far so good

I just got mine and I’m so excited! It smells so good. I was able to connect right away to Bluetooth. The smell alone is worth the $$!

Garbage App

I bought this diffuser and wanted to try the remote option. I’m trying to just login/create an account and it’s impossible to navigate… I think I have entered my email and/or phone number 10 times and it cannot seem to move forward after that. Cheap product and very cheap app. Don’t trust it

Great product

Not sure why all the negative feedback. This is a great product with great customer support. The app is simple to use and it works flawlessly, did not run into any issues.

They truly stand behind their product as well!!!!

Trash

This was expensive and this is a piece of trash. Nothing connect and doesn’t work. Save your money and buy something else.

Doesn’t connect to device

Doesn’t connect, I closed and reopened the app and it logged me out, when I re-logged in it said user doesn’t exist. All around difficult to use and not worth the struggle. Just use the other options on the diffuser.

Nothing works can’t connect to any device

Really disappointing Bluetooth and WiFi both don’t work. I have 2 products both don’t connect to Bluetooth. Purchased other brands and hey worked right away. Cheap diffusers also not made well was very disappointed