Smart Scheduling Not Working
I created on schedule but now any time I try to edit it or create a new one it just endlessly loads never allowing me to edit or create a new schedule. Please help :(
Terrible
I have the HVAC 2 and they have made updates to their app multiple times I got in where it was able to connect and managed to get it on a schedule. One day, the schedule stopped. I could never get it to connect again. Deleted the device, reset to factory settings, never connected again. I do not feel like manually turning this device on and off everyday.
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Never works
My device constantly disconnects from the app. Whenever I try to reconnect it, I get an error message telling me to check whether it’s plugged into a power source.
It won’t connect via Bluetooth, and as for Wi-Fi, even though it’s supposedly incompatible with 5 GHz networks, it fails to connect to both 5 GHz and 2.4 GHz networks.
In short, controlling the diffuser through the app is practically impossible.
Another major source of frustration is the limited scheduling functionality. Even cheaper Chinese brands offer scheduling features that are far more intuitive, flexible, and functional.
It won’t connect via Bluetooth, and as for Wi-Fi, even though it’s supposedly incompatible with 5 GHz networks, it fails to connect to both 5 GHz and 2.4 GHz networks.
In short, controlling the diffuser through the app is practically impossible.
Another major source of frustration is the limited scheduling functionality. Even cheaper Chinese brands offer scheduling features that are far more intuitive, flexible, and functional.
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Originally connected but now it won’t
Apparently there are some serious issues with the connectivity. It originally connected but now will not at all. I even bought a second one for our second floor and I’m sincerely regretting that choice.
Will not connect
I have had 7 units and bob will stay connected to the app. I have to keep deleting and reinstalling the app to no avail. I wish I could go lower.
Connectivity issues
I bought two of these for the main purpose of being able to set scheduling to run a certain times and to be able to adjust things from the app back-and-forth with customer support new apps coming out fix this things I was able to get one connected they stayed connecting for a little bit now. It won’t connect again and I’ve never been able to get the second. I enjoy being able to have a nice smelling place but unfortunately when it comes to being able to utilize the app and set scheduling, they just don’t perform.
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Not great
My diffusers paired in under a minute. However. One consistently says the oil is empty when it’s full. Any my plug in diffuser won’t hold the color.
Connection issues
Disconnected randomly and won’t re-connect. Tried everything !
Does not work
Easily the worst app I’ve had in ages. Once connected to my diffuser it refuses to work properly , zero control over my device , nothing responds on a button press , and it loses the schedule constantly , and is just a mess of features that simply do not work.
Useless!!!
WHAT A POS THIS APP IS!!!! They need to refund everyone their money or FIX THE APP!!!!
Trash
This app is trash. It won’t even let me connect to the diffusers using the app
Meh
The inability to smart schedule more than 4 time slots is a big turn off and was thinking off by another device but will not until this changes
Don’t Bother Downloading
App is useless. Doesn’t connect and in the event you finally get it connected, don’t get excited because it won’t stay connected. Just loops into a continuous cycle of attempting to reconnect. For the price of the diffusers and oils, it’s ridiculous that you can’t set up schedules and monitor your device. Without a functioning app I’m not really seeing an advantage to having this if you are still having to power it on and off throughout the day. At this point why not just buy a heated lamp and essential oils for a fraction of the cost. Very disappointing.
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App sucks products great
The product is great, it’s just said they can’t get their stuff together and come up with a more reliable app.
Not happy with it
Disconnects from WiFi frequently. Settings are terrible. Even low goes off for 30secs every couple minutes. Way too frequent for a low setting. So you have to turn it off and do a schedule which it only allows you to set 4 throughout the day. So I had to set 4 at only a minute interval to let off one spray. Would be better if the standard settings could spray once an hour every couple or what ever you choose automatically. Something like this should have better settings. Initially setting this up and trying it kept going off. Felt like I wasted half the bottle first day. Then I read online there is way to connect it to another app to have more settings but this device would not connect to anything. Wouldn’t recommend and now I see this app has bad ratings after I picked but didn’t think to check the app before buying the device. Smells good so far but check room size good. This seems a little over powering and not sure how long the smell lingers.
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Connection and other issues
I am tired of this thing not connecting, and then choosing to connect whenever it wants. My Internet connection is fine and my phone chooses the 2.4 which even the app confirms. It’s just the final”handshake” at the end of trying to connect that is failing. So I cannot use this on Wi-Fi only Bluetooth. And devices sometimes show that they are off when they are not, also, diffusers seem to come on or turn off whenever they want. And, the gauge for the level of oil says empty when it’s completely Do better.
UPDATE: three months later and the app logged you out and you can’t log back into access your diffuser schedules or anything! To login you have to do it online and you don’t ever have a password associated to your account so you have to be sent a code to your email to be able to login online. That doesn’t help me be able to access my diffuser schedules!
UPDATE: three months later and the app logged you out and you can’t log back into access your diffuser schedules or anything! To login you have to do it online and you don’t ever have a password associated to your account so you have to be sent a code to your email to be able to login online. That doesn’t help me be able to access my diffuser schedules!
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Can’t get past signing up…
I can’t even get past the email sign up screen, not a good sign.
Won’t connect
I am extremely disappointed with this product because the app will not work and the only other way to adjust it is by touch and this is ridiculous. All other diffusers have a remote and an app and this app sucks. I can’t get it to connect to my diffuser I’ve tried multiple times. I’ve tried all the troubleshooting. It will not find my diffuser and when it does, it will not give me a room to put it in, will not finish the set up at All, no matter what the gigahertz I’m on no matter what Wi-Fi settings and it won’t even work on Bluetooth.
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Poor connectivity
The app does not stay connected and very hard to reconnect when it loses connection. When it’s connected the device wends well. The CC firmware however needs work which is very frustrating with its price point. It is not a cheap product that should have these type problems. Do better!
This App is TRASH
This app is ridiculous. It does not support 5 G WiFi, can’t locate its own devices and simply does not work. Do better Scentiment
