Constantly disconnects with very limited range
The concept of an app for managing home fragrance is great, but this app doesn’t achieve its purpose. The app constantly disconnects from the device and will only work if you are within a few feet of the Solo diffuser. I reached out to Scentsy support and they offered no solutions or timelines for resolution. I recommend waiting for a while to purchase a Solo diffuser so they can work out these issues. Definitely dampened my enthusiasm for this product.
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EIElaine from Idaho
Sooo good!!
Thank you! Love this app.
VHVan Hansen
I love this
I’m a consultant and much prefer this over the wax bars because I get extreme olfactory fatigue with the wax & these cartridges prevent that. Scentsy please let us convert our Scentsy club subscriptions to the new liquid cartridges
BBlaine™️
Love!
Hooked it up and had it going in a flash—instructions were a breeze! Great app!
NNolawyerjokes
2.4ghz WiFi
It was a little frustrating at first because the device wouldn’t connect. Did some Googling to figure out my WiFi was on 5ghz, and the Solo needs 2.4ghz. I chatted with my internet customer service who somehow temporarily changed it to 2.4 while I connected the Solo and it worked. My wifi is back to 5ghz, but the Solo “reads” 2.4ghz.
Some IT magic voodoo :) So a bit of a process, but the app is fabulous!
Some IT magic voodoo :) So a bit of a process, but the app is fabulous!
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MMissKalli
