Schedule Express User Reviews

Top reviews

Updated version problems

The new version is not user friendly. The old version was better.

Update is not user friendly

I deleted the updated app. It’s not beneficial or user friendly.

Bring back old app

What equal opportunity backwater community college did you get your programmers from? Your website stinks. It doesn’t work unless you are in a pc. And This app is so clunky I dread going on it every day. The old app was buggy but at least navigation was easy. Check for and Picking up overtime was so easy on old app. On this it’s like 4 extra steps.
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Terrible

Have had nothing but problems, always logging me out and the new setup is a nightmare

Sucks

This app freezes a lot. There are times where i cant log in or see my schedule

Broken

App is giving Error Core 504 and the App Support website page doesn’t work and gives Error Code 404 “Page Not Found

Response from developer

Thank you for your feedback. We experienced a temporary server issue that caused the Error Code 504 message. The issue has been resolved, and the app should now function normally. Please try again, and we apologize for the inconvenience.

Big Improvement

The new Schedule Express app is a huge improvement over the old version. It’s faster, easier to use, and everything loads instantly. I can see my schedule, check for updates, and get notified when changes happen without having to log in on my computer. The layout makes sense, and it’s clear the app was rebuilt with real users in mind. Really like the latest update which added the operational view which shows everyone who is scheduled to work.
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Response from developer

Thank you for your review and kind words. We're glad to hear you're enjoying the new Schedule Express app and the recent updates. We’re continually working to enhance the experience and add new features to make it even better. Your feedback helps us keep improving.

Worse than before

Available Overtime doesn’t show on calendar now it’s a separate option. Then you have select the individual overtime posted to see more details such as where OT assignment will be. Biometric log in does not work. Requires a password every time.

Response from developer

Thank you for your feedback. We understand how important it is to have overtime assignments clearly visible and easy to access. We're working on improving calendar integration and making assignment details, including location, more readily available without extra steps. Regarding the biometric login issue, we’re sorry for the inconvenience. This isn’t the expected behavior, and we’d like to help resolve it. Please reach out to our support team so they can assist you directly and gather more details to help us improve the experience. Your input is incredibly valuable, and we’re committed to making the app better with each update.

Still needs work

In the View Overtime tab, DATE, TIME, and DAY is available to be seen for available assignments, but not LOCATION. Knowing “where” the overtime will be is just as important as where out when. Please add this info to the description without having to expand the info tab.

Response from developer

Thank you for your feedback. We acknowledge your point that the location of available overtime assignments is as important as the date and time. Updates are currently in development to enhance the app, including making location details more accessible without expanding the info tab. This suggestion will be considered as we plan future releases.

Terrible App

The old schedule express app, wasn’t great and had issues. The new one is even worse. Harder to navigate, doesn’t show available overtime on specific days anymore. What a joke of an app.

Response from developer

Thank you for providing your feedback. We remain dedicated to the ongoing improvement of our app and consistently release updates to advance its functionality and performance. We understand the significance of reliable overtime tracking and wish to reassure you that enhancements in this area are scheduled for upcoming releases. Your patience and continued support are highly valued as we strive to deliver an even more comprehensive user experience.

New app but less functionality

While the new app looks pretty, the inability to view the full schedule or preform any supervisory functions renders this useless for any supervisor or administrator

Response from developer

We hear you. Supervisors need full schedule visibility and mobile tools to manage teams effectively. While our first release focused on employee features, the latest update introduces the Operational Schedule (Single Day View), allowing users to view all employee schedules for a selected day (based on agency permissions). This lays the foundation for upcoming supervisor and admin functionality, including expanded access and tools. In the meantime, the web app continues to support full supervisory workflows. Want to help shape what’s next or join our early access group for admin features? Email us at feedback@safecitiesco.com. Your input directly influences our roadmap. —The SafeCities Team

Great Public Safety scheduling app

This app provides the best tool possible for first responders out in the field to manage their schedules without having to rely on getting in front of a desktop pc.

So great!

Love the new app. It’s so wonderful to have access to work my calendar right from on phone!

Crashes Alot

Ever since iOS 16, this version freezes and crashes constantly. The graphical interface is also subpar and not user friendly at times because of the amount of swiping needed.

very glitchy since 11-20-2022

App usually okay. Online and App interface takes a while to link up some times. Very glitcy since 10/20/2022. No new updates available

Malfunctions on multiple occasions

Logged me off and won’t allow me to log back in. Spin wheel of death. Don’t know how many times I’ve attempted re downloaded and attempted to login… can’t see my schedule.

Horrible

I am forced to use this app to get overtime at my job. They send out the listing with a email or text from this app. First the app only refreshes every so often so when I new listing comes out it doesn't show up. I have to force quit the app and reload it. There is no pull to refresh, or manual button. No updates not even trying to make it better.
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What's wrong?

Has worked fine for years now this morning I can't log in on the app.

Awful

Does not work properly, no functionality. Only thing this is good for is viewing. Cannot make edits, accept, or deny shifts.

Useless

App doesn’t work