Schedulicity User Reviews

Name: Schedulicity
Rating: 2.2 (19 reviews)

Schedulicity

🌟 Lifestyle

📊 Productivity

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Time zone issues

If you are in a different time zone than the business that you are creating an appointment at, there is a problem if you use the app to put the appointment on your calendar. Example: If you make an appointment for 4:30 at a business that is in eastern time but you are in central time when you make the appointment. If you use the app to put it on your calendar the appointment will be on your calendar for 4:30 central time 5:30 eastern time. If you don’t notice this you will be an hour late for your appointment.

-JCK——-

a year ago

Has stopped working

This app used to work fine. But sometime in the last couple of months, it will launch and show a title screen which then dissolves to white and that’s the last bit of functionality that exist because you can’t do anything at that point but close the app.

The Hawkline Monstress

a year ago

Payment

I didn’t know we had to pay $14 to add scheducity to my account in order for me to schedule an appointment I’m not sure what’s happening I don’t remember having to go through this. A few years ago it’s a great app just a few stumbling blocks.

Rackcity_k10

a year ago

Log outs

The UI is fine, but the fact that I get logged out seemingly every time the app updates is inexcusable and terrible programming practice by the devs. Extremely annoying!

anon87947210

2 years ago

Needs work

My login does not persist like most modern apps and their is no support for login with Gmail or otherwise. The fonts are too small and it does not support Dynamic Text Size accessibility.
It also does not intergrate well with password managers.

Jmo@1

2 years ago

Response from developer

Appreciate you taking the time to let us know the issues you are running into. I'll be sure to pass them along to our product team.

Stupid App

Always logs you out after 2 days. Such a hassle to reset your password every time.

The Lemonhead

2 years ago

Response from developer

Sorry to hear of the troubles, please reach out to our support team at support@schedulicity.com and we can help. You shouldn't need to have to reset your password every time so we'd love to take a look with you!

Future Update Suggestions

I would love to see more customizations. More colors for scheduling and adding customer reviews after services! Some of your competitor booking apps that are popular in town all have these features…

maggie◡̈

2 years ago

Response from developer

Love to hear suggestions, glad you took the time to share! Customizations are coming soon, keep your eyes peeled! I'll let the team know you'd like to see reviews too. Appreciate you sharing!

Bring back the native app

The app was updated to be a wrapper of their website instead of a native app. It doesn’t behave or act like an app should. Not worth installing.

CA5S1E

2 years ago

Response from developer

Appreciate you taking the time to let us know and sorry to hear you aren't liking it. The app has been updated to be in line with the full website, so you’re right, it has changed a lot! I’m curious if you’d be open to reaching out to us directly at support@schedulicity.com so we can be sure we’re picking up all the specifics you’re noticing? That would really help us to know how we can improve this new app!

Garbage after update

Update lost my card on file, throws “excwption_unsuccessful” error messages when booking appointments as if the appointment isn’t booked, but I eventually received confirmation emails. Unable to see appointments in app, so people must rely on the email confirmations. App wasn’t great before. Even worse now.

rcc4au

2 years ago

Response from developer

Glad you spoke up, we'd love to learn more if you don't mind reaching out to us at support@schedulicity.com. We haven't heard from any other users experiencing this so would love to dig in, keep us posted so we can dig in with more specifics.

New update

Annoying I’m getting asked every. Single. Time. If I want to opt in to texts. I said no and have it turned off, leave me alone.

julienpa

2 years ago

New Update will not add appointments

It keeps telling me to change app settings to allow adding events to calendar. But my settings already say that and I’m not going to change it to full access to my calendar.

mscheleg

2 years ago

Response from developer

We're working on improving that as we speak, because you're right, you shouldn't have to give full access! That adjustment should go live within a few days here, though in the meantime, you can bypass that setting by using the browser on your phone if you want to try that instead. Otherwise, hang tight and you should have better luck from the app real soon!

Can’t use autofill

They changed the app. “let’s start with your email” and does not have a password field so you can’t use autofill. Really dumb

idaisukeniwa

2 years ago

Response from developer

We did update the app to be more in line with our full site access. Thanks for letting us know the autofill isn't working, we'll get that on our roadmap to get fixed up. If you have any other suggestions feel free to reach out to our team at support@schedulicity.com.

New update made it barely usable

Latest update made it barely usable. What was straightforward before, now is less than easy to accomplish. It’s not clear what steps to follow to complete trivial tasks.

This App clearly shows the development team has not invested in testing, and hasn’t used the app to book a service. Also, the App only needs access to ADD events to tour calendar, I’m not giving FULL ACCESS to any app to my private calendar, are you crazy?

Please go back to the drawing board, and make it useable, as right now is painful.

As it is, this will cause businesses to loose customers because of this faulty App.

PepLluís

2 years ago

Response from developer

Really disappointed this is your experience, though also appreciate you taking the time to let us know. The app has been updated to be in line with the full website, so you’re right, it has changed a lot! I’m curious if you’d be open to reaching out to us directly at support@schedulicity.com so we can be sure we’re picking up all the specifics you’re noticing? That would really help us to know how we can improve this new app! The “full access” bit is a bug so we’re hoping to have that fixed in the next week or so!

7.0 update - bad design!

prior to the most recent update, this app worked great. now it’s hard to go right to my favorites and book. used to be a few taps, now it’s multiple back and forth, drop downs, and tiny tap targets. plus, the old version had “add only” access to my calendar, because that’s all it needed. you don’t need full access to my calendar!!

Jimjimjimjimham

2 years ago

Response from developer

We did do a recent update, sorry to hear you are having troubles with the new navigation. Hopefully the "Book Again" access will make it even easier then going to favorites. The full calendar access is a bug that will be fixed up. Feel free to check in with us at support@schedulicity.com with any other feedback or updates on the bug fix.

Not working

I can go to site and book, but the app will not load schedule

Hlogan

3 years ago

Glitches

As a consumer, I have been using this for several years to make appointments with my stylist. However, now it won’t permit me to make any appointments beyond this month. It states this entire month is booked. I reached out to my stylist for an appointment for December 12, 2023 @ noon. She made the appointment and sent confirmation. When I click on it, I get an appointment for December 31, 1969. I have uninstalled and reinstalled the app with no changes.

Bonapetite'

3 years ago

Response from developer

I'm glad you reached out to your stylist directly about the availability as that's out of our hands. That said, I have seen that weird date show up when the device's "region" settings don't line up with the device's location. Would you be up for checking those? If so, here are the steps: Open the phone's Settings >> Select General >> Scroll down to choose Language & Region. Does it show the Gregorian Calendar and United States? If that doesn't do the trick, we'd love to troubleshoot with you directly at support@schedulicity.com. You're right, that's definitely odd and I'm confident we could figure out what's going on if we work together!

Very Dangerous

This app will should never allow the service provider to have and keep your bank card information. There is nothing preventing them for charging your card for service never asked for or on another site because you gave it to them trying to book an appointment. This shouldn’t even be a option.

OG Dedt

3 years ago

Navigation buttons disappear and more

The bottom row of navigation buttons (search, favorites, appointments and account) disappear in certain situations. Most easily reproducible method is to select favorites and the navigation bar disappears after. You can get it back by clicking info. But, if I go to appointments after that, there is no way to restore the navigation. Must force quit the app. Annoying.

Additionally, when trying to report this situation, I tried to use the facility to report an issue but that didn’t work at all. Apparently, the only way is to write a review.

GARossJr

4 years ago

Response from developer

Wow, that does sound annoying! So glad you spoke up. We'd like to get some developer eyes on this so that we can be sure everything is working properly. Just so you have it, our email is support@schedulicity.com. We would love to hear from you so we can be sure to diagnose the issue and follow up with you too!

App keeps crashing

Anytime I open the app and try to make an appointment it crashes. It was like that when I was trying to use it on an older phone but assumed the problem was that the old phone couldn’t support the app. After getting a new phone however, the same problem still happens and it forces me out of the app.

Havaneserule