You can’t rescan tickets
I have a stack of lotto tickets from various desks and end tables and in my car. I can’t remember if I scanned them in the app or not.
When I scanned for PlayOn some told me I got points and others said that they had already been scanned. But after a few of those, the app gave me a message that because I tried to scan tickets that were already scanned that I would no longer allow me to scan ANY tickets for PlayOn!!!
So, by trying to ensure that I didn’t miss any points I should have gotten, the app is instead refusing to let me participate in PlayOn at all anymore - even with the tickets that haven’t been redeemed!
These people are crooked!
When I scanned for PlayOn some told me I got points and others said that they had already been scanned. But after a few of those, the app gave me a message that because I tried to scan tickets that were already scanned that I would no longer allow me to scan ANY tickets for PlayOn!!!
So, by trying to ensure that I didn’t miss any points I should have gotten, the app is instead refusing to let me participate in PlayOn at all anymore - even with the tickets that haven’t been redeemed!
These people are crooked!
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Response from developer
Hi there. Thank you for being a PlayOn member. We appreciate your feedback and we are sorry to hear about your negative experience with our app. To address this further we ask that you please contact us directly at support@playonkansas.com.
High friction app
Constant outages with location/ payment services. UI is also bad. Whoever is in charge of software design/technical support should find a career peddling these tickets from a gas station instead.
Not in Kansas
Every time I try to go on the app and do anything on it. It pops up that I am not in Kansas anymore. I played about 5 of the ecard games and on the 6th on it said I wasn’t in Kansas anymore. I didn’t even get out of my seat.
Buggy
I was playing online and then I switched games. It then told me that I could not play because I was not in Kansas. I didn’t even move a foot from where I was before. This does this all the time.
Registration Doesn’t Work
I attempted to register to create an account but after clicking on the link I get a spinning wheel and nothing happens. Never get to the registration page.
