Currently disappointed
For my past few purchases, I have not earned any rewards. My rewards balance stays at $1, despite purchases over $200. I check the app when I leave the store to check my earnings, but the rewards stay at $1. I’ve changed how I redeem rewards to require the in-app barcode be scanned to rule out my rewards being distributed or used elsewhere. Otherwise, I have LOVED this app and earning rewards. Not getting the rewards decreases my satisfaction rating.
Show more
App is helpful!
The app is great for saving money & finding items in the store!! The rewards boosts and personal coupons are awesome
Teammate ambassador Travis
I use app possibly every day I live for it
Digital coupons
Unable to load coupons and the cashier knew nothing about it. NO CUSTOMER SERVICE!! Will be limiting my visits to this store
Extremely useful
The app has tons of amazing feature to make the in store shopping experience that much better. From being able to find a products location to flashing the light on an electronic shelf label. The point system is easy to track and the point boosts are realistic for my shopping!
Sucks
Fix your app
App is not sending me change password code
Hello I’ve been locked out my account for a month! Every-time I request reset password it never comes to my email!
Beware
Switches between Schnucks Now and Instacart without notification. Prices go up when cart empties and you go to place item back in cart.
App frequently doesn’t work
App frequently fails to load the deals page, fails to load the page when you try and look something up. With every update I hope it gets better and never does. Even when it sends you notifications about deals it will show up for a second and then crash. I don’t use it as often as I would like because of all the issues.
Show more
Doesn’t log in
I have tried 2 email addresses, it won’t send a password reset and tells me my emails are all in use.
Update is broken
I updated and it keeps saying that I need to update :(
Never logs in
It accepts my log in info but just takes me back to the login/sign up screen. It’s been doing that for months and months.
Cleanliness
I shop at Butler Hill. The store needs a golden bucket cleaning. It’s so disgusting especially the produce section. The banana trays as well as the donut cases need to be completely cleaned.
As I was checking out, a packet it got stuck in the conveyor. When my checker lifted it we both gagged.
I’d love to see Schnuck’s go back in time and take pride in their employees appearance as well as the condition of their store.
As I was checking out, a packet it got stuck in the conveyor. When my checker lifted it we both gagged.
I’d love to see Schnuck’s go back in time and take pride in their employees appearance as well as the condition of their store.
Show more
Cumbersome login
Username, password, AND an emailed code?
Stop being annoying.
Stop being annoying.
List disappears
I’ve used this app for a few years with no trouble then in the last 5 months or so, my list started deleting my items. I’ve updated the app, deleted and reinstalled it, and logged out and back in. It keeps deleting my list. I’ve just stopped using it and went back to pen and paper. It’s frustrating having to rely on the app thinking you’ve got everything on your list ready to shop then you refresh the screen and it’s all gone.
Show more
Why does it keep signing me out?
*update- it logged me out again, and now it’s says remember me for 30 days…why? I use it weekly at least, why does it insist on logging me out when I use it that often?
It’d be fine if it just didn’t randomly sign me out of my account. But it just does that. No other account system I have does that.
It’d be fine if it just didn’t randomly sign me out of my account. But it just does that. No other account system I have does that.
Show more
Cleanliness
I shop at Butler Hill. The store needs a golden bucket cleaning. It’s so disgusting especially the produce section. The banana trays as well as the donut cases need to be completely cleaned.
As I was checking out, a packet it got stuck in the conveyor. When my checker lifted it we both gagged.
I’d love to see Schnuck’s go back in time and take pride in their employees appearance as well as the condition of their store.
As I was checking out, a packet it got stuck in the conveyor. When my checker lifted it we both gagged.
I’d love to see Schnuck’s go back in time and take pride in their employees appearance as well as the condition of their store.
Show more
Sponsored ads for search results?
Really? Searching “evaporated milk” should bring up a can carnation. I should not have to scroll past 6-8 random items that are sponsored before the obvious results.
Simple and easy
Easy to use. I can clip my digital coupon and access special digital promotions. I use the app for curbside, delivery, and all my in-store shopping.
Not working
It work until try to make purchase,it has worked in the past. I use Instacart until I want to cash in rewards so it has been a fees since last used.
