Decent app but subscription is glitchy
If the app doesn’t recognize your subscription, you may have to sign into the website (not sure if it has to be on the same device as the app or not, I happened to) and view/download a pdf of any issue then the app may begin to work.
The app could use a bookmark feature or something to save my place. If I stop reading for a couple days or a week the app closes the issue I’m in and I have to find my place again.
Response from developer
Thank you for the positive review and the feedback! Subscriptions should be automatic and work seamlessly, unless you purchased your subscription somewhere other than in the app or website (via direct mail or over the phone, for instance). In that case, you will need to sign into the website to activate your digital subscription, but that should be something you only have to do once. If your experience is different, please send a note to feedback@sciencenews.org so we can learn more about the issue and work towards a prompt resolution. We would also love to hear more about your bookmarks suggestion! We currently have bookmarks in articles, but it sounds like you're talking about something else. In that case, send an email to feedback@sciencenews.org and we'll add your suggestion to our backlog.
App crashes in IOS 26.2
Response from developer
We have resolved the issue. Thanks for letting us know you were experiencing technical issues. Please report future issues at feedback@sciencenews.org and let us know if you have any ideas for how we can improve the app.
Latest update still doesn’t allow articles to be read
However, in this update, the article seems to open, but only the title, lead graphic (and caption), author, and date are visible. The article itself is not viewable.
Please fix the app so that we can read the articles. Thank you.
Response from developer
We have resolved this issue. Thanks for reporting it! You can report technical issues or concerns about our reporting by emailing feedback@sciencenews.org. This box is monitored by an actual human and we'll get back to you right away with any follow up questions. You can also find other ways to contact us at sciencenews.org/faq.
App crashes in IOS 26.2
Response from developer
We have resolved the issue. Thanks for letting us know you were experiencing technical issues. Please report future issues at feedback@sciencenews.org and let us know if you have any ideas for how we can improve the app.
