Lies about 7 day free trial!
Response from developer
Please note that free trials are only available once per Apple ID. If a subscription is started again after a prior trial has been used, Apple’s billing system automatically converts it to a paid subscription. In your case, a previous trial had already been activated on your Apple ID. As a result, when the subscription was started again, it was processed immediately as a paid annual plan in accordance with Apple’s policies. We can confirm that the charge has since been refunded. All subscriptions, billing, and refunds are managed directly by Apple through the App Store, and developers do not have the ability to initiate charges or modify Apple’s trial eligibility rules. We appreciate your feedback and remain committed to improving the overall experience of the app.
Purpose?
Response from developer
Thank you for your feedback. We’re sorry the value of the app wasn’t clear from your experience. Scorecard AI is designed to go beyond basic scorekeeping by analysing scorecards and identifying patterns over time, such as performance trends, strengths, and areas for improvement. Some of these insights become more meaningful once multiple rounds have been scanned and analysed. That said, we recognise that the current experience may not communicate this clearly enough, and we’re actively working on improving in-app guidance and feedback to make the value more immediately visible. We appreciate you taking the time to share your perspective, it helps us continue improving the product.
Not that good
Response from developer
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Scorecard scanning accuracy can be affected by factors such as image quality, lighting conditions, or scorecard layout. That said, having to manually correct all holes is certainly not the experience we aim to deliver. Your feedback has been shared with our team and helps us prioritise further improvements to the scanning and handicap recognition. We are actively refining the scanning engine and releasing updates to improve accuracy and reliability. If you’re willing, we’d appreciate additional details at support@scorecardai.app, which would help us investigate this specific case further. Thank you for trying Scorecard AI and for taking the time to leave a review.
Mr
Response from developer
Thank you for your feedback. We’re sorry to hear that you experienced issues while using the app. Scorecard AI is designed to operate on all supported iPhone models, so this behavior is unexpected. To investigate further, we kindly ask you to contact us at support@scorecardai.app with your device model and iOS version. This will allow our team to review the issue promptly. We appreciate you bringing this to our attention and remain committed to improving the reliability and performance of the app for all users.
