New app has so many unneeded changes.
The 1 year chart used to stay open 100% of the time. Now it only stays open on accepted scans. I also used to be able o use Bluetooth scanner while the quick scan screen was open. Now I have to close the quick scan screen to use barcode scanner. About to switch back to ScoutIQ. Fix this garbage.
Response from developer
Left negative feedback again because of one minor issue that is not convenient for you. It would be more helpful if you contacted our support team. This is just rude, and we will not consider it.
If it’s not broke don’t fix it
The recent string of new updates have been causing a lot of issues for a lot of people, myself included.
Fair play to them, their support is usually pretty quick to respond (once you find out how to contact them) and they have released a number of patches to fix the bigger issues, but they seem to only create new ones. For example the camera scan seems to be incapable of scanning ISBN 10s on a computer screen now. It’s never had that issue until this recent patch. Combine that with how clunky and outdated the UI STILL looks now and it’s honestly puzzling why they made these changes. How is it the previous version looked cleaner and more concise than the new version? The app worked perfectly fine before with almost no issues; updating it I’m sure has caused almost as much trouble for them fixing the numerous issues as it has for consumers dealing with the issues.
A new coat of paint isn’t always the best option.
Fair play to them, their support is usually pretty quick to respond (once you find out how to contact them) and they have released a number of patches to fix the bigger issues, but they seem to only create new ones. For example the camera scan seems to be incapable of scanning ISBN 10s on a computer screen now. It’s never had that issue until this recent patch. Combine that with how clunky and outdated the UI STILL looks now and it’s honestly puzzling why they made these changes. How is it the previous version looked cleaner and more concise than the new version? The app worked perfectly fine before with almost no issues; updating it I’m sure has caused almost as much trouble for them fixing the numerous issues as it has for consumers dealing with the issues.
A new coat of paint isn’t always the best option.
Show more
Response from developer
Unlike other similar apps, we continue to push new features. And for app development, there will be some issues. We are committed to fixing issues fast. You are using version 18.4. I would recommend updating to version 18.5.2, and you can tell it is much better than any other similar apps.
Needs feature
The bad thing about this if you’re a reseller is it doesn’t tell you if it’s a restricted item you can’t sell on Amazon or eBay
It's constantly updating and constantly making mistakes.
We go to work, we go to study, but the program keeps giving errors, it doesn't work, it doesn't read the camera footage, and these guys know how to withdraw the money at the end of each month. They have no ethical values.
last update problems
Since the last update, I can no longer copy and paste ISBNs to search in Scoutly, and I can't listen to music in the background while the app is open.
