Scoutly User Reviews

Scoutly
Scoutly
ASellerTool Inc.

Customer Experience

Positive experience50.9% of reviews
Neutral7.5% of reviews
Negative experience41.5% of reviews

~ Based on 106 written reviews from the US App Store.

What users say

Is Scoutly Safe?

Scoutly appears safe based on user ratings. AppsHunter Safety Score for Scoutly is 88/100.

This assessment is based on 871 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.9% of ratings point to a safe experience
3.1% of ratings suggest some concerns
11.0% of ratings point to a risky experience

~ Based on 871 App Store ratings for Scoutly.

Is Scoutly Legit?

Scoutly appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Scoutly is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New app has so many unneeded changes.

The 1 year chart used to stay open 100% of the time. Now it only stays open on accepted scans. I also used to be able o use Bluetooth scanner while the quick scan screen was open. Now I have to close the quick scan screen to use barcode scanner. About to switch back to ScoutIQ. Fix this garbage.

Response from developer

Left negative feedback again because of one minor issue that is not convenient for you. It would be more helpful if you contacted our support team. This is just rude, and we will not consider it.

If it’s not broke don’t fix it

The recent string of new updates have been causing a lot of issues for a lot of people, myself included.

Fair play to them, their support is usually pretty quick to respond (once you find out how to contact them) and they have released a number of patches to fix the bigger issues, but they seem to only create new ones. For example the camera scan seems to be incapable of scanning ISBN 10s on a computer screen now. It’s never had that issue until this recent patch. Combine that with how clunky and outdated the UI STILL looks now and it’s honestly puzzling why they made these changes. How is it the previous version looked cleaner and more concise than the new version? The app worked perfectly fine before with almost no issues; updating it I’m sure has caused almost as much trouble for them fixing the numerous issues as it has for consumers dealing with the issues.

A new coat of paint isn’t always the best option.
Show more

Response from developer

Unlike other similar apps, we continue to push new features. And for app development, there will be some issues. We are committed to fixing issues fast. You are using version 18.4. I would recommend updating to version 18.5.2, and you can tell it is much better than any other similar apps.

Needs feature

The bad thing about this if you’re a reseller is it doesn’t tell you if it’s a restricted item you can’t sell on Amazon or eBay

It's constantly updating and constantly making mistakes.

We go to work, we go to study, but the program keeps giving errors, it doesn't work, it doesn't read the camera footage, and these guys know how to withdraw the money at the end of each month. They have no ethical values.

last update problems

Since the last update, I can no longer copy and paste ISBNs to search in Scoutly, and I can't listen to music in the background while the app is open.

Update

The new update is awful and makes everything bigger, why change something that worked perfectly fine

Response from developer

We have to continue developing the software to meet new requirements. If anything is not as perfect as before, please contact us so we can be aware of your issue.

Dishonest and shady

I have been using this app faithfully since 2016. At first I did not get a subscription, but later on I subscribed to the lite plan. I used that a while and did the database download subscription a couple of times. They ran a sale probably 5 our 6 years ago. They had to options. They were both lifetime subscriptions with NO conditions. The database download, which twelve hundred dollars was already sold out. I opted for the lifetime lite plan. That cost me close to four hundred dollars, which I paid. And since that time Scoutly honored that purchase, UNTIL about 3 months ago. They stopped it and I emailed them and had a back and forth for probably a couple of months. They let me know, I cannot say his name the support person as that’s personal, but he kept going around in circles that I had purchased it, but I had to have a subscription in order to use it, to which I replied, I don’t need a subscription, I purchased the lifetime lite plan. He just kept saying the say thing over and over and over. That I had to have a subscription. This company and just being cheap, and dishonest. Don’t purchase anything from in this way for this is how you will be treated. Rather than do the right thing and honor I paid for fair and square, this is how cheap their company is. YOU want to use SCOUTIFY instead. SO far they have been fair and square to me and are a lot better than this service in terms of quality AND customer service. I like to invest my money in people I can trust. DO NOT TRUST THIS COMPANY. TURN AROUND AND GO AND GET SCOUTIFY. INSTEAD.
Show more

New changes

I’m having difficulty with this new interface, my scanning window looks very small I used to be able to zoom in on isbn numbers, now I’m not sure what I’m pointing at.

Response from developer

It is fixed in version 18.3. Tap the Settings gear icon, then disable some options to open the viewfinder.

PROBLEM WITH THE NEW UPDATE

WHEN DO YOU WANT TO CHECK THE FBM FEES THE SCREEN DON'T DO NOTHING

4/5

Great app love it but the new update is not it. Definitely need better. The layout from the previous version was better, the new one the scanning camera is way too zoomed out and the screen background information could use some more tweaking to make it easier to understand.

Great price tho and and listing app is ok could some some updat too
Show more

New update for Feb 2026

This update is very buggie. The sound for accepts and rejects come and go. If I go out to Seller Central and then back to Scoutly, the sounds is gone. I have to restart the app. I do this hundreds time a day so fixing this paid app is a must. PLEASE

New update sucks

I don’t know who was in charge of the new update but it’s terrible. The camera struggles so hard to get the barcode and it is so slow too. Terrible update, I want to go back to the previous version.

Perfect!

It works fast and accurately! My favorite sourcing app by far.

Great App

Excellent dependable app. Worth the price..

Refund my money back!

I have used this app for a year. And I have cancelled my subscription. After a year I realized that they are still charging me. I sent mutliple emails, they said they have opened a ticket but I have been waiting maybe more than 4 months! Customer service is available when you are starting your subscription. After that they get disappear!

Such a bad service!!
Show more

Turbolister

The last update was a complete disappointment for Turbolister

EXCUSE ME ONE-STARRERS

I use this to compare prices at Ross or Tj-maxx and it works FINE. No adds, always perfect. If your object doesn’t show up, CHILL. It’s just not on Amazon, and might be exclusive to your store. I love it for retail arbitrage. :)

Best !!!

This is the best app for selling on Amazon that I have ever found.

The Best Software for Sourcing

The best software you can have for sourcing media to resell.

Victor Ances

I want my subscription to be canceled now. And I can't cancel. Please cancel my subscription. Otherwise, I will take legal action with my lawyers.