Lag
The most laggiest buggiest streaming service I’ve EVER used
Account issues after paying for a year subscription
I paid for a year subscription and on my iPhone 16 pro I can’t even sign into my account almost at all…it works whenever it wants to and I have the app and I’ve tired though website but this sucks
App keeps closing on all devices
I love the service but currently I cant watch anything cause the app on my apple tv keeps force closing and the same with the app on my phone PLEASE FIX ASAP
Crashes
The latest version crashes immediately. A reinstall will not fix it.
Updates are buggy and causing crashes
Ever since the most recent update, the app is crashing on both my iPhone and iPad as soon as I try to navigate anything. Try to scroll down? Crashes. Try to sign in? Crashes. Please fix these bugs so we can use the service we are paying for.
Change devices
You can’t change devices
New version crashes my iPad
The app has always been a little rough around the edges. The new version crashes as soon as it loads.
Can’t even watch
Bought on YouTube then noticed I can’t find a single movie on YouTube excluding the free to everyone posts. Then tried to use my same email to log into the app and was told the account doesn’t exist. Apparently this is a common issue.
Would be great if app actually worked
Aside from ones phone, how are we supposed to watch films? And either way, through the app or web browser, it will load the sound of two movies playing at once, the only solution to stoping the background sound is to close the app or browser. On Firestick, the app fails to play any content, and on many devices the app simply isn’t available. I don’t get it, what are we paying the subscription fee for exactly? To look at the box covers of titles we could potentially watch? How is this considered an acceptable product to market? Like who sat down and was like, yeah this doesn’t work at all, it’s perfect. Job well done.
Show more
Response from developer
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com
Airplays ads with no problem, but content?? Nah
Decent selection, but it is so annoying how it will play its ads and plugs flawlessly but the moment you try to watch an actual movie, it just quits. Or even better, it loads another series of ads, THEN quits. Going to ragequit and delete app, maybe re-download in a year to see if they’ve fixed their garbage app.
Show more
Ads?
App plays ads when web browser doesn’t.
Constantly crashes
I like the content okay but there are so many issues with this app I’m not sure I will keep my subscription. I have yet to make it through one show or movie without it crashing. Forget trying to use AirPlay. Very frustrating. Please fix the bugs.
The app is ruined
I used to love this app but a bunch of bugs have come up that makes this impossible to use. First of all, the bar at the bottom of the screen never goes away while watching something. Second, if you opt for the paid version, which I did, you still have to watch ads which I find absolutely ridiculous. There’s not even an option to pay extra for no ads. The 3rd issue comes with the iPad app not allowing you to scroll thru content in landscape mode, so if you have a case with a keyboard or a case that keeps it held up for you, it won’t work for you. I’m going to keep my subscription for another month but if nothing changes I’m just going to cancel, not worth the hassle.
Show more
Response from developer
Thank You for your feedback, we really appreciate it. Please feel free to contact us at Email – support@screambox.com Phone – 424-777-2293 Website – www.screambox.com
DO NOT USE, DO NOT SUBSCRIBE
I received a one month free trial from a piece of Terrifier merchandise that I got for Christmas, and I’ve been trying desperately to cancel the recurring charge for months. If you try to cancel in the app, it redirects you to the website. On the website, it gives you an error if you want to cancel your subscription. Then, if you try to go to the support section of the website, it says “error: you do not have access to this portal.” The link doesn’t work and they don’t have a support phone number or email listed anywhere else in the app or online. I then tried to delete my account, but it won’t let me delete it while I have an active subscription. The worst and most frustrating experience I’ve ever had with any kind of subscription. I’ve been scammed out of almost $50 at this point.
Show more
Response from developer
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com
Invasive
I’ve never had an app request to sign to my Apple account as much as this app does. Regardless if I was subscribed or not, it kept on prompting me to sign in to Apple but I have no issues with the App Store. Why are you requiring me to sign into Apple for browsing the app.
Love the app, just one error
I love this app and it comes at a very reasonable price! My only complaint is that if you have an iPhone with no button there’s no programming to make the white bar at the bottom of the screen go away after a little bit like other streaming apps. It sort of breaks the immersion of the movie/show you’re watching
Show more
Response from developer
Thank You for your feedback, we really appreciate it. Please feel free to contact us at Email – support@screambox.com Phone – 424-777-2293 Website – www.screambox.com
Subscribe
I subscribed watched terrifier 3 once and then every time I tried to watch something it told me “need to subscribe” tried the support part and took me to a website not affiliated.
Waste of money
Bought the subscription still tells me to subscribe but my apple account says I have the subscription. Can’t watch anything and when I try to log in on other devices with same credentials it says they are invalid. Same on my tv I was able to log in to it through my iPad but can’t watch anything on either device.
Show more
Can’t access on one of my tv or phone
I like scream box but unfortunately I’m unable to download it on my main tv or computer because it says to many devices which I deleted and unfortunately still can’t access my subscription paying for something that I can’t enjoy where I want to watch it at please do better
Response from developer
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com
App needs updated…
Search feature in this app is OLD! Takes forever for the update PER LETTER - Does not support any dictation either. Cannot setup different profiles for family members. Sidebar menu overlaps with Main window making things difficult to read (on ATV 4K, with a 4K TV.
Update March 27, 2025:
Unsubscribing is a nightmare. I had to unsubscribe from the very same laptop that I signed up for the service. I tried using the iPhone app and the Apple TV app and it told me I needed to cancel from the same device Insogned up from. Which was a laptop website. Goofy service and support is no existent.
Updated 5/2/25:
Unsubscribed and was offered 3 months at .99 each! Took them up on the offer and realized more issues with the app.
Screambox doesn’t always keep track of what you watched. I was 40 minutes into a movie, exit out of the movie and app using the back button on Apple TV. Once I came back to finish the movie it was not listed under Continue Watching and when I started the movie again it started from the beginning and I had to watch the commercial again. BTW, the trailer’s audio kept saying the same thing over and over as the video of the trailer continued on.
Had to exit the app again and then restart it until the trailer showed audio and video in sync.
If this company would update the app, I might be able to stay, but not with all the issues.
No developer has reached out to me as of May 5, 2025.
Update March 27, 2025:
Unsubscribing is a nightmare. I had to unsubscribe from the very same laptop that I signed up for the service. I tried using the iPhone app and the Apple TV app and it told me I needed to cancel from the same device Insogned up from. Which was a laptop website. Goofy service and support is no existent.
Updated 5/2/25:
Unsubscribed and was offered 3 months at .99 each! Took them up on the offer and realized more issues with the app.
Screambox doesn’t always keep track of what you watched. I was 40 minutes into a movie, exit out of the movie and app using the back button on Apple TV. Once I came back to finish the movie it was not listed under Continue Watching and when I started the movie again it started from the beginning and I had to watch the commercial again. BTW, the trailer’s audio kept saying the same thing over and over as the video of the trailer continued on.
Had to exit the app again and then restart it until the trailer showed audio and video in sync.
If this company would update the app, I might be able to stay, but not with all the issues.
No developer has reached out to me as of May 5, 2025.
Show more
Response from developer
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@screambox.com Phone - 424-777-2293 Website – www.screambox.com
