根本没用就扣款,也没有信息提醒扣款,是不是诈骗?
Unable to cancel the Trial Subscription!
Please help me cancel the trial subscription immediately and confirm that I will not be charged when the trial ends.
Response from developer
Hi! We are sorry to hear that you would like to cancel on us. To cancel a subscription on IOS please follow these steps: 1. Open your phone settings. 2. Tap your name. 3. Tap Subscriptions. 4. Tap the app you would like to cancel. 5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. Screen Mirroring | Cast to TV Support Team
Brand new
Inconsistent
垃圾软件
Response from developer
您好!感谢您分享您的经历。我们很遗憾您在连接电视时遇到困难,这显然影响了您的使用体验。关于扣费问题,我们会将此情况内部上报,以确保能够更好地处理类似问题。为了更好地帮助您,请您联系支持团队,邮箱是 support@screen-casting.app,提供更多详细反馈。我们非常重视您的意见,希望未来能为您提供更好的体验。谢谢您的理解与支持! Screen Mirroring | Cast to TV Support Team
Requires subscription
Won’t let you cancel account
Very easy to use
Response from developer
Hello! It's wonderful to hear that you find the app easy to use! We truly appreciate your feedback. If you encounter any bugs or have detailed feedback to share, please don't hesitate to contact our support team at support@screen-casting.app. We're here to help and look forward to hearing about your experience as you continue using the app. Thank you for sharing! Screen Mirroring | Cast to TV Support Team
申请退款,未成年人勿下载的
Response from developer
您好!感谢您分享您的反馈。我们非常重视您的意见,了解到您在使用过程中遇到了一些不便,尤其是与小米电视的兼容性问题以及对订阅服务的不满。您的体验对我们来说非常重要,我们会认真记录并关注这些问题。希望未来能有机会为您提供更好的体验。如果您有更多具体的意见,欢迎通过 support@screen-casting.app 联系我们的支持团队。再次感谢您的反馈! Screen Mirroring | Cast to TV Support Team
未通知乱扣费
Response from developer
您好,感谢您分享您的经历。我们非常重视您的反馈,看到您在未通知的情况下被扣费,确实让人感到不安。为了更有效地解决您的退款请求,建议您通过应用内的支持选项提供更多详细信息,或者直接联系我们的支持团队,邮箱是support@screen-casting.app。我们希望能帮助您尽快解决这个问题,感谢您对我们的关注。 Screen Mirroring | Cast to TV Support Team
Best app for me
Response from developer
Hello! It's wonderful to hear how much you enjoy the app for both your travels and home use! The fast connections and smooth image transmission truly enhance your streaming experience, especially for family moments. If you have any detailed feedback or encounter any issues, please don't hesitate to reach out to our support team at support@screen-casting.app. Thank you for recommending us! Screen Mirroring | Cast to TV Support Team
Doesn’t work
Scam
Horrible
Overpriced and doesn’t work
下载完直接扣款
Response from developer
您好!感谢您分享您的体验,我们对您所遇到的情况感到关切。我们理解您对订阅和自动续订的困扰。请您注意,应用内有相关的订阅信息和使用条款。为了更好地帮助您解决这个问题,请您通过 support@screen-casting.app 联系我们的支持团队,并提供更多详细信息。您的反馈对我们非常重要,我们希望能为您提供更好的体验。 Screen Mirroring | Cast to TV Support Team
不熟悉,刚刚下载,没有看清楚
Response from developer
您好!感谢您抽出时间提供反馈。得知您决定取消订阅并且对我们的应用不太满意,我们深感抱歉。您的反馈对我们非常重要。要取消订阅,请先前往您的个人资料或帐户设置。在那里,找到【订阅】,从列表中选择我们的应用,然后选择【取消订阅】。如需更详细的说明,您也可以访问 Apple 的官方支持页面。如果您遇到任何问题或需要进一步的帮助,请随时联系我们的支持团队:support@screen-casting.app。我们竭诚为您服务。此致, Screen Mirroring | Cast to TV Support Team
Tricks you, tries to make you pay
Response from developer
Hello, It sounds like you’ve had a challenging experience with the app, and we truly appreciate you sharing your thoughts. We recognize the concerns regarding the trial period and pricing structure. Your feedback is invaluable as it helps us understand user expectations better. For further assistance, please reach out to our support team at support@screen-casting.app. We’re committed to ensuring that your experience improves. Thank you! Screen Mirroring | Cast to TV Support Team
