詐欺
Response from developer
ご意見を承りました。 本アプリでは初回利用時に無料トライアル付きサブスクリプションを提供しており、サブスクリプションに関する情報をすべて明示しております。ユーザーの許可なしにサブスクリプションが開始されることはありません。 もしすでに料金が発生している場合は、端末の設定＞iTunes＆App Store ID＞Apple ID を表示＞サブスクリプション＞管理より解約手続きを行ってください。 ご利用中に何か問題がございましたら、support@jywfx.cnまでご連絡ください。
Not worth it
Response from developer
We have received your feedback regarding our subscription pricing, and we truly apologize that our subscription plan has left you dissatisfied. We offer a free trial for all new users, with full subscription pricing details clearly displayed before any payment. No subscription charges will be activated without your explicit approval. If you wish to cancel your subscription, you may follow these steps on your device: Go to Settings > iTunes & App Store > Tap your Apple ID > Subscriptions > Manage to cancel your plan. Should you have further questions about billing or our app, feel free to email our support team at support@jywfx.cn, we will reply to you promptly.
映像が見れない
困ってます。。
Response from developer
ご意見を真摯に承りました。初回ご利用時には無料トライアルとサブスクリプションの詳細をご提示し、お客様の許可なしに勝手に課金を発生させることはございません。 年間プランをご購入済みなのに購入画面がループし動画が再生できない不具合につきまして、アプリ内設定ページの「購入を復元」ボタンをタップして会員資格を復元してください。 復元後も状況が改善されない場合は、詳しい不具合状況を記載し、メール support@jywfx.cn までご連絡ください。担当スタッフが速やかに調査・対応いたします。
Right on
Response from developer
Thank you very much for your recognition and support! We sincerely apologize that the tutorial window keeps looping and causes trouble for you to operate the TV. You can use your TV remote control to exit the playing video completely, then reopen the app and cast again, this will fix the loop issue. We will keep upgrading our app to provide you with better content and smoother service in follow-up updates.
it doesn’t my tv screen no matter what i do - but i guess it still works? kinda?
i have had other apps that worked perfectly fine. i was trying to find the app i used to use a few months ago and came across this one. but i’m very glad i got a free trial instead of having to fork up money upfront for an app that didn’t work for me. i’m sure it works for other TVs but for me it was sadly a no go
Response from developer
We have received your comment. We hope you can provide more complete feedback within the app. Thank you very much!
