Best on line banking app!
We have been SDFCU members for 52 years. As usual SDFCU has developed the BEST digital banking platform!
Useless
The app keeps looping trying to verify that I’m human and never goes passed that. Good bank, works on computer but this app is…. Useless.
Bad Bank, Fails on all Fronts
Prospective customers should be aware that SDFCU will charge a monthly fee for “non-use.” “Secure messages” are also sent through an external (Zix) email system, so the “features” of this app are entirely useless. For a bank that supposedly serves the State Department community – which is based mostly overseas – this app and this bank are trash.
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Easy
Everything in one spot.. Finally
Great app
Easy to use and helpful.
Perfect app
Everything in the app works perfectly and very easy to use
Rewards
Unable to see or redeem points via the app, what a drag.
Excellent Service
The service is always excellent & quick. Love the app
Retired SD Employee
This App has saved me money & time!
VPN issues
Considering that a vast number of members are overseas SDFCU should remedy issues with accessing accounts when utilizing VPNs. It makes no sense that I should be less protected by having to disable VPN when trying to access my account.
Easy and secure
I like the app for its simplicity and ease of use. The new design is a great improvement from the older version. Highly recommend it to anyone looking for something sleek.
Mobile deposit not working
I don't know if it's because of the new app layout or features but for some reason, lately, my ability to deposit a check is not working. Everytime I go to try, I'm met with a grey screen that says "Full Screen is Required". There's no button to change the zoom on that window or close out to return to the landing page , so I end up having to just close the app. There also doesn't seem to be any way to get support for the app unless it's through a review. Been using the app for years and only just encountering this process so it's pretty frustrating.
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Sign out
Need a sign out feature
Bank ok, bad app
The chat apparently cannot tell whether it’s in the app or the website, so it frequently gives answers that are absolutely useless. The app tells my current credit card balance but it does not allow me to find out my most recent statement balance, so I cannot find out how much I have to pay to avoid interest charges.
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Retired hairdresser
They were great at helping me through a terrible time when my account got hacked, even though it took several months for them to trace down where my funds went they went beyond what we would expect for them to do. I will always greatly appreciate what they have done for me in the 27 going on 28 years. I’ve been with the State Department crediit.
Thank you very much,
RBH71
Thank you very much,
RBH71
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Fast turnaround
The Zelle moves fast.
Not a fan of the new layout
It s not at all easy to navigate. The former one was working just fine, it seems that the change was made only to do something new for the sake of doing new thing !!!
Much better experience
Easier to find things.
Error login. Please call us
Why is it when I’m logging it’s say error, please call us and when I call the bank says it’s okay Ntg is wrong and it still say error when I’m logging in again
Intuitive App
This version of the Digital Banking is a significant improvement from its predecessor! It is easy to navigate, and saves time to complete banking tasks!
